Chapters 7-9

12 October 2022
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question
We give up some characteristics of our old selves and become different people in which relational stage?
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Intensifying
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Fatigue or other forms of discomfort can be which barrier to listening?
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Noise
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T/F Listening is defined as the process of making sense of others' spoken messages.
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True
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T/F Pretending to be angry can actually make us become angry.
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True
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T/F Average-looking people with pleasing personalities are likely to be judged as attractive.
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True
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Which of the following is NOT one of the five components of listening? hearing, attending, understanding, advising, responding
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Advising
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The way a relationship ends depends on whether
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-The onset of problems is sudden or gradual -negotiations about disengagement are brief or lengthy -the outcome is termination or continuation in some other form
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T/F Exchange theory suggests we seek out people who can give us rewards that are greater than the costs we encounter in dealing with them.
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True
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Distractions presented by our physical and mental worlds contribute to
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Noise
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T/F Personality traits of listeners DO NOT affect their ability to understand messages.
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False
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T/F Mindless listening occurs when we react to others' messages automatically and routinely, without much mental investment.
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True
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Barriers to listening include
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-information overload -rapid thought and noise
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T/F People from warmer climates tend to be more emotionally expressive than those in colder climates.
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True
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_______ is the best predictor of the ability to detect and interpret emotional expression.
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...
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"Failing to take the other person's perspective when listening" is one of the most frequent marital communication problems.
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True
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Tactics we use to persuade others to act in a desired way are called _____ strategies.
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compliance-gaining
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T/F Hearing is the process that gives meaning, whereas listening is a physiological process.
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False
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The little voice in your head that talks to you constantly is called:
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Self-talk
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T/F Listening is a communication skill that can be developed and improved through instruction and training.
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True
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T/F We like to be around talented people because we hope their abilities will rub off on us, but we are uncomfortable around people who are too competent.
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True
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T/F Listening is the process wherein sound waves strike the eardrum and cause vibrations that are transmitted to the brain.
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False
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Paraphrasing
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Restating, in your own words, the message you think the speaker just sent.
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The old saying "Opposites attract" suggests which reason for forming relationships?
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Complimentary
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T/F Listening is a natural activity that people do without conscious effort.
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False
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T/F Compliance-gaining strategies are negative tactics we use to coerce others to think or act in a desired way.
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False