Ch 12

Why is linguistic knowledge important to intercultural communication competence?

The quality of knowing how one is perceived as a communicator as well as one's strengths and weaknesses is called

When a person realizes that he/she is not experiencing success in intercultural interactions, it is a case of

If Jurgen, from Germany, is communicating with his friend Koji from Japan and accidentally offends Koji, who never tells him, what approach may Jurgen have been using to communicate?

How can the practice of dialogue help someone to become a better intercultural communicator?

In the intercultural context, empathy refers to

Which of the following is the most important dimension of intercultural competence?

Linguistic knowledge leads to higher intercultural competence because

The D.I.E. exercise is helpful in understanding intercultural dynamics because

Which of the following is true about the role of motivation in intercultural communication?

The ease in dealing with situations in which there is a great deal of unknown is called

Cross-cultural empathy is called Answers:

Which is an example of an interpretive statement?

If Nadini, who is from India, is really trying hard to communicate as appropriately and effectively as possible with her American classmates, she is operating from which level of competence?

The critical approach to intercultural communication competence reminds us that

The best way to learn how to become a good intercultural communicator is to read as many books as possible about different cultural groups.

The ability to "walk in another person's shoes" is nonjudgmentalism.

Conscious competence occurs when the person is attitudinally and cognitively prepared but lets go and uses holistic cognitive processing.

One of the best preparations we can make for becoming competent intercultural communicators is to develop our abilities to think using narrow categories.

A competitive framework suggests that for one person to gain something, the other person must lose something.

Understanding and acknowledging one's privilege can only cause divisions between cultures.

Intercultural alliances are generally formed by oppressed cultural groups in order to take power away from dominant cultural groups.

When the cultural divide is too huge, forgiveness can be an effective way to build intercultural reconciliation.

Motivation is the most important dimension of communication competence because if someone is not motivated to communicate, skill level is not important.

Identities of gender, sexual orientation, race, religion, age, etc., remain relatively constant in all contexts.