Which of the following statements is a blaming message?
answer
"You've messed up everything!"
question
It is best to be an aggressive communicator because then you will always get what you desire.
answer
False
question
Which of the following is a barrier to effective communication?
answer
using excessive amounts of jargon
communicating while physical distractions are present
using an incorrect communication channel
((so all of the above))
question
Which of the following statements is NOT true about good communication?
answer
Good communication makes it difficult to express wants and needs
question
Identify the statement that does NOT demonstrate active listening.
answer
"Sorry, I was distracted. Could you repeat __________?"
question
Which of the following is not a benefit of a being an assertive communicator?
answer
creating dishonest relationships
question
Which of the following messages is most clearly stated?
answer
please be here at 7:00 am tomorrow
question
one should always use a low voice when speaking.
answer
False
question
Which of the following statements is NOT true for aggressive communicators?
answer
listen well
question
In certain situations, simple images can be more effective communication tools than written or verbal instructions.
answer
True
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