BC CHP 13, Business Communications Chapter 13, Business Communications Chapter 14, BC CHP 14

Which of the following statements about today's job market is most accurate?

Which of the following statements about today's job search is most accurate?

The first step in the job-search process is to

Kendra is searching for a job and wants to use electronic sources. Which of the following will probably be her best source of online listings?

Which online source is used most for job searching and recruiting?

Most jobs today are found through

Many job candidates use LinkedIN to

A large part of your job-search strategy should be deciding what makes you special and desirable in the job market. This introspective process is called

Because job competition is stiff, you must have a customized resume. Having a customized resume means that you

You are just graduating from college and have little employment experience, yet you want to put together a persuasive resume. What would be the best resume style to use?

What statement best describes the summary of qualifications portion of a resume?

Which of these resume tips is most accurate?

Which of the following statements describing employment achievements would be most effective on a resume?

Which of the following statements about personal data on a resume is most accurate?

Which statement represents the best advice on the use of references?

Some of today's employers often use applicant tracking software to sort and evaluate resumes. Which of these steps will maximize the "hits" your resume receives from this kind of software.

What is the most accurate statement about plain-text resumes?

The purpose of a cover message is to

The biggest error most applicants make when writing a cover message is

IN the body of a cover message, you should

Which of these is the best statement to present a job candidate's information in the body of a cover message?

Which of the following is the best tip for creating a successful cover message?

Students who are serious about the job search should include an internship in their education

The best way to find a job online is at a company's own website

Many job seekers today use social networking sites like Facebook and LinkedIn to network and to find positions

More jobs are found through referrals and person to person contacts than through any other method

LinkedIn is the No. 1 social media site to use when looking for a job

an important step in the job search process is building a brand for yourself

The purpose of a summary of qualifications is to present your most impressive qualifications

In the education section of your resume, list all courses you have taken

In the work experience section of your resume, you should include only those jobs that you think will help you win the targeted position

the purpose of a cover message is to secure a job interview

You can make your cover message more appealing by addressing it specifically to the Human Resources Department or Hiring Manager

I hope to hear from you soon is an effective closing for a cover message

Begin the job search by studying the job market and

Given the changing nature of the job market today, which of these is the best advice for job seekers?

The best advice for college students who need to learn about careers and establish a professional network is to

Which of the following statements is most accurate?

Kendra is searching for a job and wants to use electronic sources. Which of the following will probably be her best source of online job listings?

Experts report a new online information source for successful job seekers. What is this recently emerged online job source?

Which of the following is a traditional job-search technique?

Which of the following tips will best help you conduct a safe, effective Web job search?

The most successful job seekers are those who

Because job competition is stiff, you must have a customized résumé. Having a customized résumé means that you

The primary way to make a résumé persuasive is to

Because it quickly reveals a candidate's education and experience record, most recruiters favor a(n)

You are just graduating from college and have little employment experience, yet you want to put together a persuasive résumé. What would be the best résumé style to use?

Which of the following is the best advice about résumé length?

Which of these is the best tip for arranging the parts of a persuasive résumé?

Opinions on the use of a Career Objective on the résumé are mixed. Which of the following the best reason for candidates to add a Career Objective to their résumés?

Which of the following is the best Career Objective for a résumé?

What statement best describes the Summary of Qualifications portion of a résumé?

In the Education section of your résumé, you should

Which of the following statements describing employment achievements would be most effective on a résumé?

Which of the following statements uses an action verb to highlight an aptitude?

Which of these résumé tips is most accurate?

Which statement represents the best advice on the use of references?

Experts argue about the best length for a résumé, but they agree that you shouldn't waste space on unnecessary information. Which of the following should you omit on your résumé?

Employers today will probably ask you to submit your résumé in any of following formats except as a

Employers often use scanners to sort and evaluate résumés. Which of these steps will maximize the "hits" your résumé receives from scanners?

What is the most accurate statement about plain-text résumés?

Another name for a print-based résumé is

An e-portfolio is

Generally, job seekers offer their e-portfolios on Web sites where potential employers can access the information round the clock, but e-portfolios are also

Omar has asked you for a tip to improve his résumé. Which of these is your best advice?

Which of the following statements about résumés is inaccurate?

Which of the following is considered unethical on a résumé?

Because your résumé is probably the most important document you will ever write, you should

When writing your job application letter, avoid the biggest error most applicants make, which is

The purposes of a cover letter include all of the following except

A job opening has been announced. Which of these answer choices will be the best opening sentence in an application letter?

Openings in a cover letter for a solicited job should refer to

Which of the following statements is inaccurate regarding the opening in a cover letter for an unsolicited job?

Which of these statements about the body of a cover letter is most accurate?

Which of these is the best statement to present a job candidate's information in the body of a cover letter?

Choose the best closing sentence for a cover letter.

Which of the following is the best advice for a cover letter to accompany a résumé sent by e-mail or fax?

Which of the following is the best tip for creating a successful cover letter?

To ensure your cover letter will look professional and suggest high quality, you should

Choose the best sentence to present an applicant's skills in an application letter.

During your interview you will

The job interview provides the opportunity for you to

Which of the following statements about hiring/placement interviews is most accurate?

Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is

One common form of hiring interview is the sequential interview. Which of the following statements most accurately describes a sequential interview?

Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?

When interviewing for high-pressure positions, companies may use stress interview techniques, which include being

Alejandro is an active job seeker now that he has submitted several job applications. Which of the following is the best advice for Alejandro?

Which of the following is the best advice to make a positive first impression in a phone conversation with an employer?

Which of the following is recommended for job seekers to complete as "homework" when preparing for an interview?

Rebecca has an interview with a large company in a nearby city. What information should she learn about the company before her interview?

The best source of inside information about a company would probably result from

Effective interview-preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and

Experts recommend you prepare success stories for your interview, but what should you emphasize in these stories?

Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position?

You are trying to decide what to wear to a job interview. Which of these provides the best tip for you to follow?

Social networking has impacted the job hunt for more than posting and searching jobs. Which of the following best describes another important impact of social networking on the job hunt?

Which of the following is the best advice when traveling to and arriving at your interview?

Which of the following statements about fear related to interviewing is most accurate?

Which of the following will not help you reduce your fears during an interview?

When you enter the office for an interview,

You can send positive nonverbal messages during your interview by dressing professionally, controlling your body movements, making eye contact, and

Which of the following statements about nonverbal messages during an interview is most accurate?

Which of the following is the best advice when answering interview questions?

To find people who will fit into their organizations, some interviewers use the airport test, which is

Although you can't expect to be perfect in an employment interview, you can do your best by

Employment interviews are all about questions. Which of the following statements about interview questions is accurate?

If an interviewer says Tell me about yourself, what is the best way to respond?

If an interviewer says Why do you want to work for us?, you should

When the interviewer asks you questions about the future, you should provide answers that

How should you respond if an interviewer asks, Why should we hire you when other applicants have better credentials?

Which of these responses is the best answer to the question, Where do you see yourself in your career five years from now?

Which of these is the most effective response to the question, What do you think is your greatest weakness?

When an interviewer asks you a challenging question about a weakness, what is the best way to respond?

Which of the following is an example of a situational question?

Which of the following is an example of a behavioral interview question?

When the interviewer says Describe a time when you worked successfully as a member of a team, your best response will be to

If the interviewer begins a question with Tell me about a time when..., you should

What is the most effective way to handle an illegal or inappropriate question during an interview?

If an interviewer asks if you have any questions at the end of an interview, which of the following is an inappropriate response?

How should you close an interview?

What should you do after the interview?

After writing a follow-up letter to thank your interviewer, your next step should be

The purposes of sending a follow-up e-mail or letter to the employer include jogging the memory of the hiring officer, showing your serious interest in the position, and

Kalinda made a follow-up call to her interviewer five days after the interview. Several weeks later, Kalinda has still not heard from the employer. What action should Kalinda take now?

Recommended guidelines for completing application forms include which of the following?

When you apply for a position but are rejected, employment experts recommend that you

When writing a resignation letter to your employer, you should

In a job acceptance letter, your tasks are

If you must turn down a job offer, employment experts suggest you should send the employer a letter

Which of the following statements about job interviews is most accurate?

Which of the following statements about screening interviews is most accurate?

Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is

Cody will be participating in a panel interview. What advice should he follow?

Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?

Which of the following statements most accurately describes a sequential interview

Which of the following is the best advice to make a positive first impression in a phone conversation with an employer?

Rebecca has an interview with a large company in a nearby city. What information should she learn about the company before her interview?

Effective interview-preparations techniques include practicing answers to possible questions, preparing to explain problem areas on your resume, deciding on professional attire and

Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position?

Which of the following is the best advice when traveling to and arriving at your interview?

When you enter the office for an interview,

Which of the following is the best advice when answering interview questions?

If an interviewer says Tell me about yourself, what is the best way to respond?

If an interviewer says Why do you want to work for us?, you should

When an interviewer asks you a challenging question about a weakness, what is the best way to respond?

Which of the following is an example of a situational question?

Which of the following is an example of a behavioral interview question?

When the interviewer says Describe a time when you worked successfully as a member of a team, your best response will be to

IF the interviewer begins a question with Tell me about a time when..., you should

What is the most effective way to handle an illegal or inappropriate question during an interview?

If an interviewer asks if you have any questions at the end of an interview, which of the following is a inappropriate response?

How should you close an interview?

After writing a follow-up letter to thank your interviewer, your next step should be

What information should you provide your references so that they can write a recommendation?

How should you contact an employer if you have interviewed for a job and havent heard from the interviewer in a few days

What is the most appropriate response on a job application form to a question that asks your reason for leaving your last position?

When you apply for a position but are rejected, employment experts recommend that you

In a job acceptance letter, your tasks are

If you must turn down a job offer, employment experts suggest you should send the employer a letter

When writing a resignation letter to your employer, you should

A job interview is a two-way street. The employer will be judging you, and you will be evaluating the employer.

as a job candidate, the purpose of an interview are to convince the employer of your potential, learn more about the job and the company, and expand on the information on your resume

if a company is conducting a panel interview, a job candidate should establish eye contact with only the person who asked the question

because online interviews are typically conducted using webcams and videoconferencing software, applicants do not need to worry about their appearance, nonverbal behaviors, or eye contact

one of the most important steps in effective interviewing is researching the target company

Before your interview you should study the job opening, identify key needs, and then develop marching success stories that emphasize your most strategic skills, areas of knowledge, strongest personality traits, and key accomplishments

When greeting the interviewer, you should smile, maintain direct eye contact, and wait for the interviewer to initiate a handshake

When answering interview questions, interject many verbal pauses to give yourself time to formulate appropriate answers

To avoid coming across as tentative in an interview, always answer a question even if you dont understand it

When answering interview questions, always aim your responses at the key characteristics interviewers seek

to respond effectively to behavioral questions, use the storytelling technique to relate a success story about a recent educational or work situation or task

at the end of an interview, you will usually be asked if you have any questions. The most effective response is No to avoid sounding too eager

an appropriate statement to include in a thank-you message is Thank you for taking the time to interview me

If you've been interviewed by more than one person, send one thank-you note to the person who appeared to be in charge

When you are rejected for a job that you considered perfect, you should give up on this company and move rapidly to identify similary positions in other organizations

Even though you will likely receive and accept you job offer via telephone, you should send the employer a letter or email to document your acceptance of the job

once you have registered in a meeting with your supervisor, you do not need to document your registration in a letter or email