Quiz 4: Verbal Messages

Marion says, "Jon is a gay athlete." This is an example of what? denotative meaning polite communication heterosexist speech ambiguity

When Jeanne tells Dave, "I'm so stoked! I got an A on my chemistry midterm," and Dave replies, "I'm hungry. Let's get some lunch," Dave is engaging in __________. confirmation disconfirmation rejection indiscrimination

Luann believes that people should tell it like it is when communicating with others because being up-front saves time and energy in the long run. Luann's guiding principle in verbal communication is __________. directness face-saving peaceful relations indirectness

The statement "Anderson is such an idiot" contains __________. a snarl word a purr word metacommunication disconfirmation

Mandatory retirement laws and age restrictions in certain occupations can be referred to as __________. heterosexism allness institutional ageism sexism

Of the following terms, which is the highest in abstraction? chairs furniture things to sit on the wing chair in Sandra's living room

The denotative meaning of a word __________. is subjective is found in a dictionary includes the word's emotional meaning is different for different people

When Ashley tells Jeremy, "I am going to study really hard for that history test," and Jeremy replies, "I know you will. You have a real drive to do well in school. I admire you," Jeremy is engaging in __________. confirmation disconfirmation allness denotative communication

The local newspaper allows readers to make comments on stories in its online edition. Readers do not have to give their names, and many of the comments are extreme. This is an example of __________ messages. onymous anonymous denotative connotative

When making the company newsletter, Janet includes the anniversaries of all the people of her race, but omits the anniversaries of the office's employees of a different race. Janet's behavior can be described as __________. sexist racist heterosexist ageist

Which of the following is the best example of a factual statement? "Shawna is angry." "Morgan harbors resentment." "Barbara is driving a green jeep." "Madison is carrying a grudge."

When Don, who is an openly gay man, meets Mehmet, Mehmet automatically assumes that Don must also know Rick, Mehmet's gay residence-hall director. Mehmet's tendency to assume that Don and Rick would probably know each other can be described as __________. sexist polarization assertiveness heterosexist

is often referred to as the "either/or" fallacy. Polarization Denotation Static evaluation Allness

Albert wants to ensure that he is communicating politely in his e-mail. Which of the following is the best strategy for him to use? Write it in all capital letters. Compose a lengthy e-mail. Generate unsolicited e-mails whenever possible. Avoid offensive language.

Which of the following statements is the best example of an indirect response to the question, "What's for dinner, honey"? "I'm not cooking tonight. I ordered Chinese takeout." "Why do you always ask me that as soon as I get home from work?" "Tommy said the new Mexican place down the street is great, and they deliver." "I think you should prepare the meal this evening."

Ethan is engaging in __________ when he retains a judgment of a close friend, despite the inevitable changes in the friend. static evaluation symbolic language abstraction confirmation

Of the following terms, which is the lowest in abstraction? cats my orange tabby, Murray animals carnivores

One of the best ways to guard against static evaluation is to use __________. a date subscript polarization disconfirmation intensional orientation

When Lilly interviewed Meisha for a job, she told her, "Meisha, you have been out of college for a very long time, and I don't think you would be comfortable with our young clients." Lilly's statement could be considered __________. ageist heterosexist racist confirming

Intensional orientation refers to the tendency to __________. view people, objects, and events in terms of how they are labeled rather than in terms of how they actually exist respond to things as they are rather than as they are labeled or talked about see the middle ground as well as the extremes group unlike things together and to assume that because they have the same label, they are all alike

It is best to use cultural identifiers that are recognized and used by cultural groups themselves. True False

"The governor is either with us or against us" is an example of polarization. True False

The use of a derogatory racist term is an example of institutional heterosexism. True False

Connotations of words are found in dictionaries. True False

Once you have established your own connotations for expressions such as "I love you," they rarely change throughout your lifetime. True False

Companies' reluctance to hire members of minority groups is an example of individual racism. True False

Mankind will soon walk on Mars" is an example of sexist language. True False

__________ is often referred to as the "either/or" fallacy. Polarization Denotation Static evaluation Allness

Adding "et cetera" to their messages helps speakers to avoid __________. allness fact-inference confusion extensional orientation indiscrimination

Which of the following is an appropriate way to avoid ageism? Assume older people are not interested in the world around them. Talk louder and slower to older people, regardless of whether they are hard of hearing. Remember to refresh older people's memories every time you see them. Do not assume that older people do not understand technology.

When we focus on classes of individuals or objects and fail to see that each is unique, we have the misevaluation of __________. static evaluation indiscrimination fact-inference confusion polarization

Which statement is an example of nonsexist language? The average student is worried about his grades. The competent student knows her limitations. The first-year students may require extra attention. The unprepared student jeopardizes his chance for a good grade.

__________ refers to a willingness to stand up for your rights but with respect for the rights of others. Assertiveness Aggressiveness Onymous communication Abstraction