MGSC 300: Chp 13

8 September 2022
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question
________ is a structured methodology to plan, manage, and control the completion of a project throughout its life cycle. a. Project planning b. Project management c. Systems development d. System design
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b. Project management
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Project management is gaining in importance for all types of projects because of _________. a. Regulations and compliance requirements b. The increased use of consultants and vendors c. Technology complexity, tighter budgets, tougher competition, and shorter time- to-delivery requirements d. Migration from data centers to cloud computing, tough competition, and cost control.
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c. Technology complexity, tighter budgets, tougher competition, and shorter time- to-delivery requirements
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Except in extreme cases, the evaluation of success or failure is ________ because time and cost to complete the project are _________. a. Subjective; estimates b. Done by the project manager; fixed c. Objective; inflexible d. Done by the project team; set by them
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a. Subjective; estimates
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Too often the final stage of a project, the ________, is skipped to save time and effort. a. budgeting b. executing c. postmortem d. controlling
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c. postmortem
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Lessons learned to keep projects on track include all of the following except ________. a. Set realistic and detailed project plans with adequate time and resources. b. Encourage timely feedback and be willing to listen. c. Manage risk with regular project status reviews. d. Perform a postmortem with all members of the project team.
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d. Perform a postmortem with all members of the project team.
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Which of the following is not a red flag that indicates IT project problems? a. Project has launched without senior buy-in b. Users have too much early involvement c. No detailed testing plan exists d. No detailed project plan exists
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b. Users have too much early involvement
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7. Enterprises face the challenge of deciding which investments to make and how to allocate scarce resources to competing projects. Typically a senior manager composes a(n) ________ that outlines the justification for the start-up and funding of a project. a. Project portfolio b. Business case c. ROI analysis d. Business impact statement
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b. Business case
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During project analysis, IT projects should be examined holistically—that is, in combination to identify investment synergies. This approach is known as ________. a. ROI analysis b. Business impact analysis c. Project portfolio management d. Capital budgeting
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c. Project portfolio management
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The financial services sector has been compelled by strict international anti-money- laundering (AML) guidelines that require firms to _________. a. know your customer b. implement master data management c. adhere to project portfolio management d. demonstrate data consistency and accuracy
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a. know your customer
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The triple constraint refers to the three attributes that must be managed effectively for successful completion and closure of any project. Which is not one of those attributes? a. Cost or budget b. Deliverables c. Scope d. Time
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b. Deliverables
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A project is a series of tasks to produce one or more ________, which are items that you hand off to the client or management for their review and approval. a. Critical paths b. Deliverables c. Resources d. Gantt charts
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b. Deliverables
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A project plan is specified in a __________. a. Resource pool b. Gantt chart c. Work breakdown structure d. Critical path
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c. Work breakdown structure
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Project managers need to recognize the risk of __________, which is the piling up of small changes that by themselves are manageable, but collectively can cause significant project growth. a. Over allocation b. Critical path c. Triple constraints d. Scope creep
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d. Scope creep
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Michelle Symonds suggested a set of seven deadly sins of project management, that is, the common mistakes that companies commit that contribute to project failure. Which is not one of these deadly mistakes? a. No organizing schedule b. No project plan c. No budget tracking d. No change management process
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a. No organizing schedule
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A project has each of the following characteristics except ________. a. Clearly defined scope, deliverables, and results b. An estimated budget that is subject to a high degree of uncertainty c. Low risk with a high profit potential or benefits d. An estimated time frame or schedule that is subject to a high degree of uncertainty
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c. Low risk with a high profit potential or benefits
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Project managers must manage the __________, which consists of all tasks that must start and finish on schedule or the project will be delayed unless corrective action is taken. a. Over allocation b. Critical path c. Triple constraints d. Scope creep
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b. Critical path
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The ________ defines the project plan and is a legal contract used to document the agreement between parties. a. Business case b. Project plan review c. Statement of work d. Work breakdown structure
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c. Statement of work
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The ________ identifies all work or activities that need to be performed, the schedule of work, and who will perform the work. a. Business case b. Project plan review c. Statement of work d. Work breakdown structure
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d. Work breakdown structure
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________ are used to manage the project work effort, monitor results, and report meaningful status to project stakeholders. a. Milestones b. Project plan review c. Statement of work d. Work breakdown structure
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a. Milestones
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_________ lets everyone know who is responsible for the completion of each of the tasks. a. Milestones b. Project plan review c. Responsibility matrix d. Gantt chart
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c. Responsibility matrix
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Each task or activity has a start date and ________, which determines its finish date. a. duration b. resource requirements c. milestone d. critical path
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a. duration
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________ are multipurpose visualization tools that show the timeline of the project schedule; and are used for planning, scheduling, and at-a- glance status reports. a. Baselines b. Gantt charts c. Statements of work d. Critical paths
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b. Gantt charts
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Monitoring and control processes should occur _________ while the project work is being executed. a. weekly or bi-weekly b. continuously and continually c. monthly d. at each milestone
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b. continuously and continually
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Project ________ depends on prompt and candid feedback from the project team, while ________ depends on systems and decision rules for managing variances between the project's scope, cost, and schedule. a. Monitoring; control b. Management; monitoring c. Critical path; scope creep d. Timeline; baseline
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a. Monitoring; control
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Critical path is the ________ path of tasks through a project, as shown on a Gantt chart. a. most complex b. first c. longest d. shortest
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c. longest
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________ should not be considered in the decision to kill a project. a. Completed deliverables b. Project scope c. Sunk costs d. SOW
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c. Sunk costs
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Closing out a project benefits the _________. a. enterprise and people who worked on the project b. completed project c. client d. completed project and enterprise
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a. enterprise and people who worked on the project
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The system development life cycle (SDLC) is the traditional system development method for ________. a. Updating legacy systems b. Low risk IT projects, such as sales support c. Systems integration projects d. Large IT projects, such as IT infrastructure or an enterprise system.
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d. Large IT projects, such as IT infrastructure or an enterprise system.
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Controls help to prevent ________, which refer to system development projects that are so far over budget and past deadline that they must be abandoned, typically with large monetary loss. a. Deficient critical paths b. runaway projects c. scope creep d. missed deadlines
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b. runaway projects
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30. Which of the following issues about the SDLC methodology is false? a. Requirements analysis is critical to the success of the project. b. System development practitioners agree that the more time invested in analyzing the current system and understanding problems that are likely to occur during system development, the greater the probability that the IS will be a success c. The requirements study determines the probability of success of the proposed project. d. Testing verifies that apps, interfaces, data transfers, and so on, work correctly under all possible conditions.
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c. The requirements study determines the probability of success of the proposed project.
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Once the new system's operations are stabilized, ________ are performed during operation to assess the system's capabilities and determine if it is being used correctly. a. Audits b. Compliance analyses c. Feasibility studies d. Implementation tests
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a. Audits
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The __________ is the traditional systems development method used by organizations for large IT projects such as IT infrastructure. a. Prototyping method b. System development life cycle c. Critical path method d. Sourcing method
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b. System development life cycle
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System development life cycle involves processes that __________, which means that they are revised when new information or conditions make change the smart thing to do. a. Are iterative b. Are subject to infinite revisions c. Have constraints d. Are prototyped
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a. Are iterative
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The first stage of the SDLC is __________ to understand the business problem or opportunity. a. requirements analysis b. systems investigation c. prototyping d. systems design
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a. requirements analysis
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During the systems analysis stage, __________ studies are done to determine if the hardware, software, and communications components can be developed and/or acquired to solve the business problem. a. Economic feasibility b. Technical feasibility c. ROI d. NPV
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b. Technical feasibility
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During the systems analysis stage, __________ studies are done to assess the skills and the training needed to use the new system. a. Economic feasibility b. Technical feasibility c. Organizational feasibility d. Behavioral feasibility
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d. Behavioral feasibility
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Covert resistance to a new IS from employees may take the form of __________. a. Sabotaging the new system by entering data incorrectly b. Continuing to do their jobs using their old methods c. Complaining about the new system for extended time d. Resisting change and training
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b. Continuing to do their jobs using their old methods
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Which is not a characteristic of system testing? a. Testing verifies that apps, interfaces, data transfers, and so on, work correctly under all possible conditions. b. The risk of costly lawsuits needs to be considered. c. Improper testing is very risky. d. Proper testing can be done quickly and with little effort and expense.
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d. Proper testing can be done quickly and with little effort and expense.
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__________ conversion is the least expensive and highest risk IS conversion strategy because the old system is cut off and the new system is turned on at a certain point in time. a. Parallel b. Direct c. Pilot d. Phased
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b. Direct