621 Chapter 3 Project Management

Decisions and actions taken in one knowledge area at a certain time rarely affect other knowledge areas.

Initiating processes take place during each phase of a project.

Initiating processes are not required to end a project.

The level of activity and length of each process group varies for every project.

Initiating and closing tasks are usually the longest and require the most amount of resources and time.

Research suggests that companies working to implement best practices should spend less than 10 percent of project time in initiating and planning.

The executing process group generally requires the most resources.

Monitoring and controlling processes overlap all of the other project management process groups.

Key outcomes of the executing process group are formal acceptance of the work and creation of closing documents.

The majority of organizations develop their own internal information technology project management methodologies.

You cannot tailor RUP to include the PMBOK process groups.

DMAIC is used to improve an existing business process.

An organization should put considerable thought into project selection to ensure that it initiates the right kinds of projects for the right reasons.

In the long-term view, it is better to have a huge success on an unimportant project than to have a moderate success on an important project.

Information technology is usually a support function in an organization.

Information systems must support the firm's business goals, such as developing its own intranet site applications.

An organization may initiate information technology projects for several reasons, but the most important reason is to support business objectives.

It is good practice to lay the groundwork for a project after it officially starts.

A stakeholder management strategy is an approach to help increase the support of stakeholders throughout the project.

Some project managers do not even write down stakeholder information because they do not consider stakeholder management as a crucial part of their jobs.

The kick-off meeting is always held before the business case and project charter are completed.

A milestone list is an output list associated with the Project Scope Management knowledge area.

The WBS provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance.

Project initiation involves taking the actions necessary to ensure that activities in the project plan are completed.

Executing the project includes work required to introduce any new hardware, software, and procedures into normal operations.

The products of the project are produced during project implementation, and it usually takes the least amount of resources to accomplish this process.

Human resource issues often occur during project execution, especially conflicts.

The process of acquiring a project team falls under the Project Human Resource Management knowledge area.

In addition to progress reports, an important tool for monitoring and controlling a project is using project management software.

Even though many information technology projects are canceled before completion, it is still important to formally close any project and reflect on what can be learned to improve future projects.

Projects involve ____ project management process groups. a. three b. five c. eight d. ten

____ include defining and authorizing a project or project phase. a. Initiating processes b. Planning processes c. Executing processes d. Monitoring and controlling processes

____ include devising and maintaining a workable scheme to ensure that the project addresses the organization's needs. a. Initiating processes b. Planning processes c. Executing processes d. Monitoring and controlling processes

Examples of ____ include acquiring and developing the project team, performing quality assurance, distributing information, managing stakeholder expectations, and conducting procurements. a. monitoring and controlling processes b. executing processes c. planning processes d. initiating processes

A common ____ is reporting performance, where project stakeholders can identify any necessary changes that may be required to keep the project on track. a. executing process b. closing process c. monitoring and controlling process d. planning process

Administrative activities are often involved in ____, such as archiving project files, closing out contracts, documenting lessons learned, and receiving formal acceptance of the delivered work as part of the phase or project. a. monitoring and controlling processes b. executing processes c. initiating processes d. closing processes

During ____ processes for a new project, the organization recognizes that a new project exists, and completes a project charter as part of this recognition. a. initiating b. planning c. opening d. controlling

____ is crucial in information technology projects because once a project team implements a new system, it takes a considerable amount of effort to change the system. a. Initiating b. Planning c. Executing d. Closing

The project integration management knowledge area maps to the ____ process group through the activities of developing project charters. a. initiating b. planning c. executing d. monitoring and controlling

The project scope management knowledge area maps to the ____ process group through the activities of scope verification and scope control. a. initiating b. planning c. executing d. monitoring and controlling

The project time management knowledge area maps to the ____ process group through the activity of schedule control. a. initiating b. planning c. executing d. monitoring and controlling

____ is a planning process falling under the Project Integration Management knowledge area. a. Schedule development b. Develop project management plan c. Create WBS d. Quality planning

____ is a planning process falling under the Project Scope Management knowledge area. a. Schedule development b. Develop project management plan c. Create WBS d. Quality planning

____ is a monitoring and controlling process. a. Develop project team b. Request seller responses c. Risk response planning d. Integrated change control

The project cost management knowledge area maps to the ____ process group through the activities of estimating costs and budget determination. a. initiating b. planning c. executing d. monitoring and controlling

The project communications management knowledge area maps to the ____ process group through the activity of information distribution. a. initiating b. planning c. executing d. monitoring and controlling

The project procurement management knowledge area maps to the ____ process group through the activity of administering procurements. a. initiating b. planning c. executing d. monitoring and controlling

The project procurement management knowledge area maps to the ____ process group through the activities conducting procurements. a. initiating b. planning c. executing d. monitoring and controlling

____ is an iterative software development process that focuses on team productivity and delivers software best practices to all team members. a. RAP b. RIP c. RUP d. ROP

____ should serve as the foundation for deciding which projects to pursue. a. Strategic planning b. Project managers c. Successful past projects d. Employee abilities

An organization may initiate information technology projects for several reasons, but the most important reason is to support ____. a. financial security b. business objectives c. technological advances d. shareholders

A ____ is a document that includes details related to the identified project stakeholders. a. stakeholder register b. stakeholder list c. stakeholder directory d. stakeholder contact list

A ____ is an approach to help increase the support of stakeholders throughout the project. a. stakeholder management plan b. stakeholder strategy c. stakeholder management strategy d. stakeholder management list

A ____ is a meeting held at the beginning of a project so that stakeholders can meet each other, review the goals of the project, and discuss future plans. a. kick-off party b. launch meeting c. kick-off meeting d. project launch meeting

The ____ is often held after the business case and project charter are completed, but it could be held sooner, as needed. a. kick-off project b. kick-off meeting c. launch meeting d. launch project

It is good practice to focus on the ____ of meetings. a. flow b. planning c. agenda d. results

Quality metrics are an output of project ____. a. cost management b. scope management c. integration management d. quality management

The ____ provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance. a. WSB b. project team analysis c. WBS d. project tool

____ the project involves taking the actions necessary to ensure that activities in the project plan are completed. a. Executing b. Initiating c. Starting d. Coordinating

The ____ process involves gaining stakeholder and customer acceptance of the final products and services and bringing the project, or project phase, to an orderly end. a. ending b. closing c. developing d. completing

A(n) ____________________ is a series of actions directed toward a particular result.

___________________________________ progress from initiation activities to planning activities, executing activities, monitoring and controlling activities, and closing activities.

The ____________________ plan coordinates and encompasses information from all other plans.

Each of the five project management ____________________ is characterized by the completion of certain tasks.

The ideal outcome of the monitoring and ____________________ process group is to complete a project successfully by delivering the agreed-upon project scope within time, cost, and quality constraints.

Many of the project management processes occur as part of the ____________________ process group.

A(n) ____________________ describes how things should be done.

Ideally, the ____________________ would be involved in initiating a project, but often the project manager is selected after many initiation decisions have already been made.

Developing a(n) ____________________ to share its project management knowledge could help a company reduce internal costs by working more effectively.

____________________ are people involved in or affected by project activities and include the project sponsor, project team, support staff, customers, users, suppliers, and even opponents to the project.

A(n) ___________________________________ includes basic information such as stakeholder names, level of interest in the project, level of influence on the project, and potential management strategies for gaining support or reducing obstacles from that particular stakeholder.

____________________ is often the most difficult and unappreciated process in project management.

The main purpose of project plans is to ____________________ project execution.

A(n) ____________________ is the output of risk identification planning.

The ______________________________ is a very important tool in project management because it provides the basis for deciding how to do the work.

____________________ the project includes work required to introduce any new hardware, software, and procedures into normal operations.

The process of information distribution falls under the ___________________________________ knowledge area.

____________________ and controlling is the process of measuring progress toward project objectives, monitoring deviation from the plan, and taking corrective action to match progress with the plan.