Exam 2 example #76356

When engaging in critical listening, one challenges the speaker's message by evaluating its: Select one: a. nonverbal appeal, verbal appeal, engagement b. clarity, nonverbal appeal, verbal appeal c. trustworthiness, credibility, message appeal d. accuracy, meaningfulness, and utility e. verbal appeal, insight, credibility

Which of the following is NOT an effective means of using verbal communication when listening? Select one: a. Use evaluative, nondescriptive comments. b. Ask questions. c. Provide affirmative and affirming statements. d. Vary verbal responses.

Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This would be because the information only went as far as Aarav's Select one: a. schema. b. short-term memory. c. long-term memory. d. automatic attention.

Children with higher levels of language development are more likely to Select one: a. have more efficient working memory. b. have less efficient working memory. c. develop better hearing skills. d. develop less effective hearing skills.

Which of the following is a limitation of short-term memory? Select one: a. automatic attention b. inability to access schema c. lack of stimulus cues from working memory d. can only hold five to nine "bits" of information on average

Which of the following statements about active listening is FALSE? Select one: a. Active listening is "involved listening with a purpose." b. Active listening and empathic listening are exactly the same thing. c. Active listening is characterized by movement, change, and responsiveness on the part of the listener. d. Active listening implies feedback to the speaker.

College students spend approximately what proportion of their time listening to others and the mass media? Select one: a. 50 percent b. 25 percent c. 75 percent d. 65 percent

Which of the following is not necessarily part of the process of listening? Select one: a. The stimuli are picked up by the ear. b. The nerves transmit sensations to the brain. c. The brain assigns meanings to the stimuli. d. The receiver responds with a return message

Which of the following is an example of hearing rather than listening? Select one: a. He heard what she said and responded with an appropriate answer. b. The sound of firecrackers filled the nighttime air. c. He heard the sound outside and decided that the noise must have been a car accident. d. She heard his cry for help and reacted by immediately calling the rescue squad.

Empathic listening differs from active listening in that Select one: a. active listening is one kind of empathic listening. b. active and empathic listening are both purposeful. c. empathic listening adds the goal of understanding. d. empathic listening invites more feedback

One of the suggestions for being a better listener in the workplace is to "plan for nuggets." The strategy recommended for doing this involves Select one: a. being empathetic when listening to others. b. asking others to provide you with feedback. c. considering the source of the message. d. using a separate column in your notes

Which of the following is an example of a physical distraction to listening? Select one: a. "I didn't know what he said because I was so worried about what the kids were doing in my absence." b. "Are you kidding? All I could think about was my vacation that starts tomorrow." c. "The two people talking in the row ahead of me kept me from catching very much of his lecture." d. "I could not pay attention to anything she said after she mentioned feminist theory."

A person who gets so involved in the particulars that she misses the main point is demonstrating an example of a Select one: a. semantic distraction. b. factual distraction. c. mental distraction. d. physical distraction.

"You need to remember this because it will be on the quiz." What type of lecture cue is this statement? Select one: a. semantic b. importance c. nonverbal d. organizational

Which of the following best exhibits critical thinking? Select one: a. You are able to memorize what you hear. b. You are able to recall most of what you listen to. c. You are able to interpret what you hear and apply it to other knowledge. d. You are able to use what you know to apply standards to what you hear and decide the merits of the message.

Three basic interpersonal needs that are satisfied through interaction with others, according to psychologist William Schutz, are: Select one: a. wants, needs and perceptions b. analysis, reasoning and assessment c. need for inclusion, affection and control d. assessment, control and analysis e. control, evaluation and assessment

A relationship in which the two people are very similar is called Select one: a. a complementary relationship. b. a symmetrical relationship. c. a cost-benefit relationship. d. an independent relationship.

Which of the following is a reason people terminate relationships? Select one: a. aggressiveness b. compliance-gaining c. personal idioms d. behavioral flexibility

Raymond and Terry have a strong relationship and share many things with each other. At times, however, Raymond feels that Terry wants to know what he is doing at all times. Which dialectical tension is Raymond most likely experiencing? Select one: a. integration and separation b. expression and privacy c. stability and change d. old and new

Grayson doesn't talk about his parents' divorce with his girlfriend because it is still a painful subject to discuss. What factor affecting self-disclosure can be identified here? Select one: a. Disclosure might be avoided for a variety of reasons. b. Disclosure tends to be reciprocal. c. Disclosure helps build relationships. d. Relational satisfaction and disclosure are curvilinearly related.

The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as Select one: a. proximity. b. similarity. c. collaboration. d. familiarity.

Which of the following is NOT one of the three stages in interpersonal relationships? Select one: a. social penetration b. relational development c. relational deterioration d. relational maintenance

Pria's boyfriend Leonard doesn't tell her about his family anymore. This makes her upset with their relationship. What factor affecting self-disclosure can be identified here? Select one: a. Disclosure might be avoided for a variety of reasons. b. Disclosure tends to be reciprocal. c. Disclosure helps build relationships. d. Relational satisfaction and disclosure are curvilinearly related.

Relationships in which the two people are not romantically involved but have a sexual relationship are called Select one: a. nascent friends. b. stabilized friendships. c. friends with benefits. d. diminished friendships

Which of the following is a good example of a complementary relationship? Select one: a. She likes him a lot, but he doesn't think much of her. b. She is shy, and he likes to speak for both of them. c. She and he are both good at math, so together they do the family budget. d. She and he like food, so they both enjoy every meal.