Chapter 1 (Does Not Include All Terms)

Most people can learn to communicate more effectively.

Research suggests that communication competence is an inborn rather than a learned characteristic.

You are having trouble hearing your professor because people next to you are talking. This is an example of physical noise.

Online communicators can create idealized and unrealistic views of others.

Even positive qualities such as self-monitoring and cognitive complexity can be ineffective when carried to excess.

It is a misconception to assume that more communication will always make tense interpersonal situations better.

Qualitatively, interpersonal communication is relatively infrequent, even in many close relationships.

Fields like engineering, accounting and computer science have little need for interpersonal communication on a daily basis."

At the present time, there is no research to support the hypothesis that a connection exists between social interaction and physical health or longevity.

There is evidence that indicates communication is so important that it's necessary for physical health.

Communication plays a role in satisfying the five human needs that Abraham Maslow calls basic to living a safe and fulfilled life.

In the last 20 years for Americans, the average number of friendships has increased.

The National Assoc. of College and Employers has identified verbal communication skills as the quality employers seek most in job candidates.

In some interpersonal contexts the relational dimension of the message may be more important than the content of the message.

Communication competence is defined as using communication that is both effective and appropriate.

According to the transactional model of communication, at any given point in time a person is sending a message and receiving a message.

Communication as defined in the text is always intentional rather than unintentional.

The ability to ask yourself mentally how you're doing and to change your behavior if necessary is termed selfmonitoring.

You give a friend "the silent treatment." This is an example of communication.

One of the features that distinguishes qualitatively interpersonal communication from less personal exchanges is interdependence."

In scientific jargon, any interference with communication is termed noise.

Hyperpersonal communication means that we typically withhold information from others online.

Communication events are continuous transactions; that's why it's so difficult to punctuate a conflict.

Selfmonitoring is the ability to construct a variety of different frameworks for viewing an issue.

Fields like engineering, accounting and computer science have little need for interpersonal communication on a daily basis."

Feedback is defined as the verbal and/or nonverbal response to messages received from the speaker.