BUS 135 Ch 10

Maslow would classify the need for recognition from others and for self respect as _________ needs.

The degree to which a job has a substantial impact on the lives or work of others in the organization is referred to as:

The purpose of management by objectives is to:

According to Herzberg, the difference between motivators and hygiene factors is:

The Hawthorne studies concluded that worker motivation:

The basic principle of equity theory is that employees try to:

The practice of moving employees from one job to another to make work more interesting is called:

According to Victor Vroom, which of the following questions is an employee likely to ask before deciding to exert his or her maximum effort toward completing a task?

According to __________ the amount of effort employees devote to a task depends on their expectations of the outcome.

In Maslow's hierarchy of needs, the desire for love and acceptance would fall into the category of:

Baby Boomers as managers need to understand that

Management by objectives is most effective in organizations that:

As a group, Millennials tend to be:

Maureen's supervisor was so impressed by her work that he named her the employee of the month. This praise from her supervisor is an example of a(n) _________ reward.

Herzberg found that factors that provided the highest level of motivation were mostly associated with:

________ is a system of goal setting and implementation that involves a cycle of discussion, review, and evaluation of objectives among top and middle managers, supervisors, and employees.

Reprimands, pay reductions, and suspensions are all examples of:

A key idea in reinforcement theory is that:

The concept that a hierarchy of human needs could be used to explain motivation was developed by:

______________ was the dominant strategy for improving worker productivity during the early 1900s.

Weldon Taskman has just successfully negotiated a new long-term sales agreement with a major client. The personal satisfaction Weldon has about his efforts is his _______ reward.

Theory ____ assumes that the average person likes work, and has a relatively high degree of imagination and creativity.

Managers who advocate job enrichment focus on creating jobs with

The major benefit of open communication in a company setting is:

The first step toward establishing open communication within an organization is to:

According to Herzberg, a sense of achievement, earned recognition, and interest in the work itself were all:

The most important impact of the Hawthorne studies was that it:

One of the elements essential to Frederick Taylor's approach to improving worker productivity was:

A strength of Generation X managers is likely to be their:

Theory ___ managers see employees as having a general dislike for work and an unwillingness to accept responsibility.