CH 13 Managing People And Work

_____ is central to management because it explains what drives or will drive people to achieve organizational goals.

Harry has a strong desire to perform challenging tasks well and to meet personal standards for excellence, even at the expense of maintaining good interpersonal relationships with his employees. According to McClelland's three-needs theory, Harry has a:

Which of the following managers is driven by intrinsic motivation?

_____ collapsed the five categories of needs in Maslow's hierarchy into three universal categories—existence, relatedness, and growth.

As a reward for completing his assignment two weeks ahead of schedule, Scott rewarded himself with a long vacation. The reward is a(n) _____.

Which of the following theories proposes that motivation results not only from direct experience of rewards and punishments but also from a person's thoughts and beliefs?

Which of the following forms the base of Maslow's hierarchy of needs?

According to the expectancy theory, motivation is high when people:

_____ exists when a person's own outcome-input ratio is perceived to be less than that of a referent.

_____ proposes that all people seek to satisfy five basic kinds of needs: physiological needs, safety needs, belongingness needs, esteem needs, and self-actualization needs.

Julia perceives that she is working harder than a number of her coworkers and being paid less when compared to them. Julia is likely to be motivated to:

According to Herzberg's motivator-hygiene theory, _____ needs are related to the physical and psychological context in which the work is performed.

According to _____ employees will be motivated to perform at a high level and attain their work goals to the extent that high performance and goal attainment allow them to obtain outcomes they desire.

When an organization bases employees' pay on the number of units each employee produces, it is using a(n) _____.

According Maslow's hierarchy of needs, as countries become wealthier and have higher standards of living, _____ needs are likely to be the prime motivators of behavior.

Fletcher met all the goals his manager set him, despite being faced with several obstacles. He won the Employee of the Year award for his diligence. Fletcher is:

_____ considers how managers can ensure that organizational members focus their inputs in the direction of high performance and the achievement of organizational targets.

Which of the following is true of the expectancy theory formulated by Victor H. Vroom?

Which of the following is true of valence, according to the expectancy theory?

Which of the following is true according to Maslow's hierarchy of needs?

According to Herzberg's motivator-hygiene theory, which of the following outcomes satisfy hygiene needs?

In what way do the theories of Maslow and Alderfer resemble each other?

The _____ plan motivates employees to propose and implement cost-cutting strategies because a percentage of the cost savings achieved during the specified time is distributed to the employees.

According to Herzberg's motivator-hygiene theory, _____ needs are related to the physical and psychological context in which the work is performed.

_____ is a person s belief about his or her ability to perform a behavior successfully.

Which of the following is true of employee stock options?

_____ collapsed the five categories of needs in Maslow's hierarchy into three universal categories—existence, relatedness, and growth.

Julia perceives that she is working harder than a number of her coworkers and being paid less when compared to them. Julia is likely to be motivated to:

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julia. This is an example of:

Carrow is a manager who believes that maintaining control over his employees is more important than maintaining cordial relationships with them. According to McClelland's three-needs theory, Carrow has a:

According to Herzberg's motivator-hygiene theory, which of the following outcomes satisfy hygiene needs?

Which of the following is true of extrinsic motivation?

According to McClelland, the need for affiliation is the extent to which an individual:

According to McClelland, the need for _____ is the extent to which an individual desires to control or influence others.

According to the expectancy theory, in what way can a manager boost the expectancy levels and motivation of employees?

The goal-setting theory:

Which of the following is true of the expectancy theory formulated by Victor H. Vroom?

Which of the following is true according to Maslow's hierarchy of needs?

Which of the following managers is extrinsically motivated?

_____ reinforcement gives people outcomes they desire when they perform organizationally functional behaviors.

According to Maslow's hierarchy of needs, by providing adequate medical benefits and safe working conditions, managers satisfy their employees' _____.

Which of the following managers displays prosocially motivated behavior?

According to the expectancy theory, _____ is a person's perception about the extent to which performance at a certain level results in the attainment of outcome.

Which of the following is true of prosocially motivated behavior?

In what way do the theories of Maslow and Alderfer differ?

The source of _____ motivation lies with the acquisition of material or social rewards.

_____ is a theory of motivation that concentrates on people's perceptions of the fairness of their work outcomes relative to, or in proportion to, their work inputs.

According to Herzberg's motivator-hygiene theory, _____ needs are related to the nature of the work itself and how challenging it is.

Sandy announces at the morning staff meeting that any employee who increases sales by 15% will receive a 15% commission. According to the expectancy theory, Sandy is promoting _____.

According to McClelland, the need for _____ is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence.

_____ collapsed the five categories of needs in Maslow's hierarchy into three universal categories—existence, relatedness, and growth.

Which of the following is true of Michael, a manager of stellar performance, who is driven by intrinsic motivation?

According to the expectancy theory, which of the following is true of instrumentality?

When _____ reinforcement is used, people are motivated to perform behaviors because they want to stop receiving or avoid undesired outcomes.

_____ is a theory of motivation that concentrates on people's perceptions of the fairness of their work outcomes relative to, or in proportion to, their work inputs.

Michelle has a strong desire to perform challenging tasks well and to meet personal standards for excellence. However, she does not wish do to so at the expense of maintaining good interpersonal relationships with her employees. According to McClelland's three-needs theory, Michelle has a:

According to the expectancy theory, the term _____ refers to how desirable each of the outcomes available from a job or organization is to a person.

A manager provides outcomes to his subordinates for good performance in the form of rewards that they value. According to the expectancy theory, the manager is working on:

Which of the following forms the base of Maslow's hierarchy of needs?

_____ is a person s belief about his or her ability to perform a behavior successfully.

According to Maslow's hierarchy of needs, by providing adequate medical benefits and safe working conditions, managers satisfy their employees' _____.

Which of the following managers displays prosocially motivated behavior?

A manager provides outcomes to his subordinates for good performance in the form of rewards that they value. According to the expectancy theory, the manager is working on:

Which of the following is true of extrinsic motivation?

Which of the following is true of Alderfer's ERG theory?

_____ exists when a person's own outcome-input ratio is perceived to be less than that of a referent.

Harry has a strong desire to perform challenging tasks well and to meet personal standards for excellence, even at the expense of maintaining good interpersonal relationships with his employees. According to McClelland's three-needs theory, Harry has a:

The _____ plan motivates employees to propose and implement cost-cutting strategies because a percentage of the cost savings achieved during the specified time is distributed to the employees.

According to Herzberg's motivator-hygiene theory, _____ needs are related to the nature of the work itself and how challenging it is.

According to McClelland, the need for _____ is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence.

Which of the following forms the pinnacle of Maslow's hierarchy of needs?

Julia perceives that she is working harder than a number of her coworkers and being paid less when compared to them. Julia is likely to be motivated to:

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julia. This is an example of:

Which of the following is true of valence, according to the expectancy theory?

Which of the following is true according to Maslow's hierarchy of needs?

According to McClelland, the need for affiliation is the extent to which an individual:

Which of the following managers is driven by intrinsic motivation?

According to the expectancy theory, motivation is high when people:

Fletcher met all the goals his manager set him, despite being faced with several obstacles. He won the Employee of the Year award for his diligence. Fletcher is:

According to Maslow's hierarchy of needs, by providing adequate medical benefits and safe working conditions, managers satisfy their employees' _____.

According to McClelland, the need for affiliation is the extent to which an individual:

Why is organizational behavior modification criticized?

Carrow is a manager who believes that maintaining control over his employees is more important than maintaining cordial relationships with them. According to McClelland's three-needs theory, Carrow has a:

According to Herzberg's motivator-hygiene theory, _____ needs are related to the physical and psychological context in which the work is performed.

According to McClelland, the need for _____ is the extent to which an individual desires to control or influence others.

_____ exists when a person's own outcome-input ratio is perceived to be less than that of a referent.

According to Maslow's hierarchy of needs, which of the following needs does a company satisfy when it organizes a picnic or holiday party for its employees?

According to the expectancy theory, the term _____ refers to how desirable each of the outcomes available from a job or organization is to a person.

Julia perceives that she is working harder than a number of her coworkers and being paid less when compared to them. Julia is likely to be motivated to:

_____ is a person s belief about his or her ability to perform a behavior successfully.

According Maslow's hierarchy of needs, by giving his/her employees the opportunity to use their skills and abilities to the fullest extent possible, a manager satisfies their _____.

According to _____ employees will be motivated to perform at a high level and attain their work goals to the extent that high performance and goal attainment allow them to obtain outcomes they desire.

Which of the following managers is extrinsically motivated?

According to Herzberg's motivator-hygiene theory, _____ needs are related to the nature of the work itself and how challenging it is.

As a reward for completing his assignment two weeks ahead of schedule, Scott rewarded himself with a long vacation. The reward is a(n) _____.

_____ reinforcement gives people outcomes they desire when they perform organizationally functional behaviors.

_____ is a theory of motivation that concentrates on people's perceptions of the fairness of their work outcomes relative to, or in proportion to, their work inputs.

Harry has a strong desire to perform challenging tasks well and to meet personal standards for excellence, even at the expense of maintaining good interpersonal relationships with his employees. According to McClelland's three-needs theory, Harry has a: