stress mgt-occupational stress

18 February 2024
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Occupational Stress
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The combination of sources of stress at work, individual characteristics, and extra-organizational stressors.
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Characteristics that lead to occupational stress
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Worker's level of anxiety and neuroticism, tolerance of ambiguity, and Type A behavior patterns.
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Contexts of occupational stressors
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sociocultural, organizational, work setting, interpersonal, psychological, biological, and physical/environmental.
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Entitlement mentality
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Workers call in sick but are not
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The twentieth century disease or global epidemic
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occupational stress
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vacation days of an american worker
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14 vacation days
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sources of stress for woman
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-career blocks, sexual harassment, male-dominated organizational structures and climates, performance pressure, gender stereotyping, isolation, and lack of role models -woman experience stressors emotionally
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HOW woman receive and deal with stress
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-woman experience stressors emotionally -woman request and receive more social support than men -woman tend to use emotion-focused coping more than men
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Physiological effects
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physiological arousal accompanies occupational stress
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Disease States
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Occupational stress leads to coronary heart and disease and death from coronary heart disease. It is also associated with obesity, hypertension, diabetes, and peptic ulcers.
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Psychological effects
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Low-confidence, increased job tension, and lower job satisfaction
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Role overload
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When job demands are so great that the worker feels an inability to cope, stress will develop. Too much to do in too little time.
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Role Insufficiency
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When workers lack the training, education, skills, or experience to accomplish the job and get stressed. A poor fit between workers' talents and the org. expectations
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Role ambiguity
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When aspects of the job and workplace are unclear- frustrations and stress occurs.
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Role conflict
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The worker may be faced with conflicting demands. "damned if you do, damned if you don't."
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Motivation factors
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-Variables associated with job satisfaction;includes working on stimulating tasks, being recognized for work well done, and positive relationships with work colleagues. -higher levels of job performance, lower levels of absenteeism, less tardiness, less turn-over, and increased satisfaction
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Work environment
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Hazards create stress
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Workaholic
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Immersing oneself excessively in work at the expense of non-work activities -One cause is a matter of identity
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Naughton
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dichotomizes workaholics on the basis of career commitment and obsession-compulsion.
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job-invoolved workaholics
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high work commitment, low obsession-compolsion-perform well in demanding jobs, have high job satisfaction, and have little interest in nonjob activites
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compulsive-workaholics
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high work commitment, high obsession- compulsion-are impatient and not creative and therefore do not perform well on the job
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non workaholics
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low work commitment, low obsession-compulsion- spend an excessive amount of time on nonwork activities and are, as a result, unsuccessful on the job
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burnout
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-An adverse stress reaction to work with psychological, psychophysiological, and behavioral components -prolonged response to chronic emotional and interpersonal stressors on the job and include three dimensions: emotional exhaustion, depersonalization, and lack of personal accomplishment.
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emotional exhaustion
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feeling emotionally depleted and tired
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depersonalization
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feeling detached from the work and worksite
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lack of personal accomplishment
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feeling incompetent and lacking achievement at work
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five step approach of how burnout develops
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1. honeymoon: enjoys job 2. fuel shortage: fatigue sets in 3. chronic symptoms: overwork leads to physical symptoms 4. crisis: actual illness sets in, relationships at home may also be affected due to problems at work 5. Hitting the wall: Problems may become life-threatening or his/her career is threatened.
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Job sharing
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-employees comunicate with each other, coordinate their work tasks and responsibilities, and agree on their work schedules. -Workers split a full time job
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Home-based work
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34% of employers allow their full-time employees to work from their homes occasionally and 31% allow this arrangement on a regular basis
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Presenteeism
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focus and function while at work -workers who are more present are more productive
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spillover theory
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Change in one domain results in a comparable change in the other domain -ex. Having poor relationships at home will lead to poor relationships at work
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Compensation theory
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When one domain is not working out well, time and other resources are spend on the other domain -ex. being dissatisfied with work leads to more time and work or vice versa
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resource drain theory
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use of resources (time, energy) in one domain limits the availability of resources for the other domain. -ex. time and energy spent at work are time and energy not available to spend with family
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domestic energy
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i.e stay at home mom
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Life-situation intervention
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Change the situation that is stressing you out
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Perception intervention
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Recognize that your perceptions of your occupational stress are as important as the actual events precipitating that stress. -look for the humor -Try to see things for what they really are -Distinguish between need and desire -Separate your self worth and the task -Identify situations and employ the appropriate style of coping
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Emotional arousal intervention
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relaxation techniques
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Physiological arousal
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exercise
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Family and medical leave act
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Put in place to help families cope with the stress resulting from major family crises.