MGT CH 15

A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

Competition for scarce human resources can lead employers to offer much of what employees traditionally sought through union membership.

On average, unionized workers receive higher pay than their nonunionized counterparts.

Unlike union membership for workers in businesses, union membership among government workers has remained strong.

Most studies have found that union workers are more productive than nonunion workers.

Joining a union, whether recognized by the employer or not, is an activity protected under the National Labor Relations Act (NLRA).

Originally, the National Labor Relations Act (NLRA) did not contain a list of any unfair labor practices by unions.

An outside party cannot be barred from holding an election for more than three years.

Preparation, in collective bargaining, includes establishing objectives for the contract, reviewing the old contract, and gathering data.

During a strike, the employer loses production unless it can hire replacement workers, and even then, productivity may be reduced.

The frequency for bargaining over a new contract is only about every three years.

Courts generally avoid reviewing arbitrators' decisions and focus only on whether the grievance involved an issue that is subject to arbitration under the contract.

Under the National Labor Relations Act, the union has a duty of fair representation, meaning that the union must provide equal representation to all members of the bargaining unit, whether or not they actually belong to the union.

Contract administration includes carrying out the terms of the agreement and resolving conflicts over interpretation or violation of the agreement.

Cooperation between labor and management may feature employee involvement in decision making and self-managing employer teams.

Organizations that are formed in order to represent their members' interests while dealing with employers are known as:

When employees in an organization have reason to believe that the management is overlooking their needs and interests, they are likely to respond by collectively forming _____.

Kristen, a production manager at KartWheel Designs Inc., believes that the formation of labor unions may have a negative impact on the performance of a company's stock. Which of the following statements is likely to strengthen Kristen's belief?

Alonso, the union steward at Selzar Inc., is attempting to persuade members of management to make certain revisions to the company's policies on job security and work rules on behalf of the union. The union believes that company management has neglected these aspects of the company's administration system for too long. Which of the following levels of decisions is Alonso most likely concerned with in this scenario?

The employees of Neronsen Inc. decide to form a union. Although most members of management are ready to support their decision, the CEO wishes to maintain nonunion operations. In an attempt to persuade the CEO to change his mind, a union official claims that labor-management cooperation can help improve the company's revenues. The CEO, however, disagrees. Who is right in this scenario?

A labor union in which all of the members have a particular skill or occupation is known as a(n) _____ union.

Which of the following is true of a craft union?

Identify the statement that characterizes an industrial union.

The difference between an industrial union and a craft union is that an industrial union:

Most national unions in the United States are linked with the _____, an association that pursues to improve the shared interests of its member unions at the national level.

Britt, a heavy equipment operator; Sara, an operating engineer; and Nick, a construction mechanic, hail from different parts of the United States. Though they have different occupations, they are all members of the same union. In the context of types of union, Britt, Sara, and Nick most likely belong to a(n) _____ union.

The United Association of Plumbers and Pipefitters is a labor union that seeks to unite plumbers and pipefitters from around the country. The members of this union exhibit the same set of skills and are proficient in relatively similar tasks. Such an association is most likely an example of a(n) _____.

The employees of Fanzi Textiles Inc. are concerned about company management overlooking their interests. They decide to form a union to voice their concerns and speak up for their rights. They elect Ronny to represent them during negotiations. Ronny's new role requires him to ensure that the terms of the labor contract are enforced and that the interests of the union are met. In this context, Ronny most likely holds the position of _____.

Which of the following is a factor that has been associated with the decline in union membership?

Identify the correct statement about the trends in union membership in the U.S. in relation to trends in other countries.

Max, a new supervisor at Freson Inc., is being trained on skills that managers and union leaders require to encourage employee-management cooperation. He is learning the different ways of dealing with employee-management conflicts and how to resolve situations in ways that benefit both parties. In the context of labor management, Max is receiving training on _____.

Identify the right statement regarding the effects of unions on company performance.

With reference to the impact of unions on company performance, it can be said that companies wishing to become more competitive must:

Broxton, a production manager at Silkenz Inc., is against the idea of forming a union. He believes that unionization may negatively affect the company's profit margins. On the other hand, Eliza, the CEO of the company, believes that unionization may have a positive impact on the company's performance in the market. Which of them is right? Broxton, a production manager at Silkenz Inc., is against the idea of forming a union. He believes that unionization may negatively affect the company's profit margins. On the other hand, Eliza, the CEO of the company, believes that unionization may have a positive impact on the company's performance in the market. Which of them is right?

Hal Brown, a manager at Time-It Watches Inc., believes that the formation of a union in a company can help workers hold their employers accountable for the way they treat them. In the context of different types of goals that have an effect on labor unions, Brown is referring to _____ goals.

Joe and his colleagues are members of the union at Pinnacle Inc. While negotiating the terms of the labor contract, they request their employer to deduct union dues from their paychecks. This type of contractual arrangement between the two parties is known as a(n) _____.

David is a non-union employee at Orion Inc. Although he does not intend to join the union at the company, he is still required to pay union dues as part of a union contract with the company. Which of the following does this scenario best exemplify?

Neal joins Filestene Inc. as an executive designer. The HR manager informs him that he will have to join the labor union within a period of 30 days from his start date. In the context of the security provisions related to union membership, Neal's HR manager is referring to a(n) _____ arrangement.

Which of the following is a union security arrangement that requires a person to pay his or her union dues but is not required to pay for union membership?

_____ rules require that employees who join the union remain members for a certain period of time but do not require a union membership.

Brandon is a new employee at Relagen Inc. He wants to work for the company, but he has no desire to join the union or even consider the possibility of becoming a member in the future. Which of the following security provisions of union membership is most suitable for Brandon?

Barbara, a job applicant at Solace Corp., finds that the job she is applying for requires her to be a union member before being hired. She also learns that this arrangement is illegal under the National Labor Relations Act. In the context of the security provisions related to union membership, Barbara has to consider joining a unionized company with a(n) _____ arrangement.

Name the type of union security arrangement that is illegal under the provisions of the National Labor Relations Act.

Miranda is covered by a union security arrangement that does not mandate she become a union member but requires that she pays union dues. In this scenario, which type of union security arrangement is described?

Joshua, the union shop steward at Harlan Industries, believes it is his responsibility to make sure that a union shop arrangement becomes a reality within the company. His business colleague and HR manager, Nathan, disagrees, saying an agency shop within the company would be a better strategy for the union. In this situation, which of the two colleagues is correct?

Leroy, a sales manager at ZenFuels Inc., claims that the benefits that come with employee unions outweigh their drawbacks. Which of the following statements is most likely to strengthen Leroy's argument?

Which of the following is a federal law passed in 1935 that supports collective bargaining and sets out the rights of employees to form unions?

The National Labor Relations Act is also known as the _____.

Which of the following is covered by the National Labor Relations Act (NLRA)?

Who among the following is NOT covered by the National Labor Relations Act (NLRA)?

Identify the unfair labor practice under Section 8(a) of the National Labor Relations Act (NLRA).

Which of the following is an unfair labor practice by unions under the Taft-Hartley Act?

Which of the following laws permits states to pass right-to-work laws?

Which of the following statements is true of right-to-work laws?

Identify the right of employees that is covered under the Taft-Hartley Act.

Which of the following union security provisions is unlawful under right-to-work laws?

Identify the law that regulates unions' actions with reference to their members, including financial disclosure and the conduct of elections.

The National Labor Relations Board (NLRB) consists of two major functions: one is to prevent unfair labor practices and the other one is to:

The National Labor Relations Board (NLRB) certifies a union as the exclusive representative of a group of employees when:

Identify the category of employees excluded by the National Labor Relations Board (NLRB) from participating in organizing activities.

Which of the following is true of how the National Labor Relations Board (NLRB) carries out the function of preventing unfair labor practices?

The _____ has the authority for certifying or decertifying a union through an election.

What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the National Labor Relations Board (NLRB) to hold a union representation election?

During an organizing campaign, which of the following occurs when union representatives make contact with employees, present their message about the union, and invite them to sign an authorization card?

House Factory Inc. agrees to allow a union to conduct an organizing campaign. Both parties decide that they will come to a settlement on the time and place of the campaign. In this scenario, which of the following types of elections best describes this type of settlement?

Identify the guideline that should be followed by a supervisor to discourage unions.

Which of the following terms refers to a substitute arrangement of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining?

One of the substitutes to traditional organizing is to conduct _____ which bring financial, political, or public pressure on employers during union organization and contract negotiation.

Which of the following best describes a card-check provision?

ane and Martha work at Anden Inc. Jane claims that forming a union can help enhance workers' bargaining power with management. Martha, however, argues that it is quite challenging to form a union. Which of the following statements strengthens Martha's argument?

An employer's exclusion of workers from a workplace until they meet certain conditions is known as a _____.

The _____ is a neutral third party on which common alternatives to strike depends on.

Ray, an employee at Finesse Granites, is a union member. Management and union representatives work together to improve workplace safety as part of their agreement. However, three months later, Ray suffers a minor injury and attributes the accident to unsafe working conditions. He files a lawsuit against the company for negligence. In the context of contract enforcement, what mistake might Ray have most likely committed?

Timothy, an employer, allowed employees to picket the manufacturing plant because he believed it would not hamper the productivity within the facility. Zara, his assistant manager, argued that Timothy's approach to a possible strike was a poor strategy. Which of the following statements will strengthen Zara's argument?

Collective bargaining differs from one situation to another in terms of ____

The Public Transport Union and the Chicago Transit Authority are in conflict with each other. When the conflict escalates, the Chicago City Council decides to intervene and settle the dispute. The Council, after listening to offers from both sides, puts forth a binding settlement, which both parties must accept. In the context of the alternatives to work stoppages, this is an example of _____.

In the context of collective bargaining, the term _____ refers to the range of employees and employers covered by the contract.

According to the provisions outlined in the contract between Kranfer Inc. and its labor union, Kranfer must pay its employees double for working overtime. However, due to financial constraints, the company is unable to meet these demands. The company and the union decide to negotiate the terms of the contract in a relatively informal manner. A non-authoritative third-party is invited to listen to the views of both sides and to help resolve the conflict. In the context of the alternatives to work stoppages, the third-party in this scenario is an example of a(n) _____.

Lola, a general manager at Thorton Inc., tries to resolve a conflict initiated by two managers in her organization by listening to what both parties had to say about the issue and facilitating the negotiations. In this scenario, Lola is exercising which of the following types of alternatives to work stoppages?

The Transport Union in Atlanta, Georgia, enters into a contract with the Metropolitan Transportation Authority. The contract requires the government agency to pay a yearly bonus to union members. A year after signing the contract, the Metropolitan Transportation Authority refuses to pay the annual bonus, which triggers a conflict between the union and the agency. A third-party intervenes to resolve the conflict between the two parties. The third-party evaluates the arguments of both sides and proposes a solution. Both parties have the right to decline the proposal, but they decide to accept it. In the context of the alternatives to work stoppage, the third-party in this scenario is an example of a(n) _____.

The method for providing solutions to union-management conflicts over interpretation or violation of a collective bargaining agreement is known as a _____.

he employees' union and the management at Rexen Inc. enter into a contract, which requires Rexen to improve its facilities and to ensure the safety of its employees. However, a few months later, the employees observe that the conditions have remained the same and that management has not taken any steps to revamp its systems. The union files a case against Rexen for violating the terms of their contract. The union's lawyer asks them to follow the established process for resolving this conflict. In the context of contract administration, the lawyer is referring to _____.

Janet, a sales manager at Drexler Inc., claims that labor and management of most organizations are rivals. Carmella, the HR manager, argues that management and labor do not compete but assist each other. Who is correct in this situation?