MGMT Chapter 7 Test Questions

7 September 2022
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The tendency of people to view events as being more predictable than they really are known as _____.
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hindsight bias
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With defensive avoidance, a manager can't find a good solution and follows by ____.
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procrastinating, passing the buck, or denying the risk of any negative consequences
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When people seek information to support their point of view and discount data that do not, this is ______ bias.
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confirmation
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The predisposition in which people's subjective confidence in their decision making is greater than their objective accuracy is ____.
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overconfidence bias
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The idea that proposes that the ability of decision makers to be rational is limited by numerous constraints, such as complexity, time, cognitive capacity, values, skills, habits, and unconscious reflexes, is known as _____.
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bounded rationality
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Satisficing is the tendency of ____.
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a group to settle on a decision that is "good enough"
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The Delphi technique is a group process that uses physically dispersed experts who fill out questionnaires to ____.
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anonymously generate ideas
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The combination of how an individual perceives and responds to information reflects his or her ____.
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decision-making style
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Difficulties that inhibit the achievement of goals are known as _____.
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problems
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The process of studying large amounts of data of a variety of types to uncover hidden patterns, unknown correlations, and other useful information is known as ____.
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Big Data analytics
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A data-mining technique used to predict future behavior and anticipate the consequences of change is known as ___.
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predictive modeling
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The prospect theory suggests that ____.
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decision makers find the notion of an actual loss more painful than giving up the possibility of a gain
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A decision tree is ____.
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a graph of decisions and their possible consequences
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A computer-based information system that provides a flexible tool for analysis and helps managers focus on the future is known as a(n) _____.
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decision support system
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The rational model of decision making is also called the ____ model.
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classical
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A choice made from among available alternatives is a ____.
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decision
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The model of decision making that explains how managers should make decisions, assuming managers will make logical decisions that will be the optimum in furthering the organization's best interests, is known as the ____.
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rational decision-making model
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Which of the following is a step in the rational decision-making model?
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Identify the problem or opportunity.
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The rational model of decision making is also called the ______ model.
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Classical
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Diagnosis is used in which stage of the rational decision-making model?
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identify the problem or opportunity
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Which of the following is one of the nonrational models of decision making?
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Satisficing
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The incremental model of decision making suggests that managers make decisions by
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taking small steps to alleviate a problem.
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Making a choice without the use of conscious thought or logical interference is called
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Intution
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Which of the following is a decision-making style based on the dimensions of value orientation and tolerance for ambiguity?
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Behavioral
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A graph of decisions and their possible consequences is known as a(n)
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Decision Tree
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According to Harvard professor Constance Bagley, ethical decisions can be facilitated with a(n)
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Decision tree
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When a manager decides to take no action in the belief that there will be no great negative consequences, she is engaged in
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Relaxed avoidance
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When a manager realizes that complete inaction will have negative consequences but opts for the first available alternative that involves low risk, it is called
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relaxed change
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Passing the buck or procrastinating about a decision are examples of which type of reaction to a challenge?
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Defensive avoidance
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When managers add up all the money already spent on a project and conclude it is too costly to simply abandon it, it is known as a(n) ________ bias.
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Sunk Cost
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The idea that decision makers find the notion of an actual loss more painful than giving up the possibility of a gain is called
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The Prospect Theory
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The tendency of a group to settle on a decision that is "good enough" is called
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satisficing
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The process of involving employees in setting goals, making decisions, solving problems, and making changes is called
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participative management
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_________ uses physically dispersed experts who fill out questionnaires to generate ideas and the judgments are combined into an expert consensus.
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The Delphi Technique
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The rational model of decision making explains
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How mangers should make decisions
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______ is the willingness to gamble for the possibility of gaining an increased payoff.
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Risk Propensity
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Which of the following statements about decision-making styles is true?
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Value orientation reflects the extent to which a person focuses on tasks or people.
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A graph of decisions and their possible consequences that is used to create a plan to reach a goal is called a(n)
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Decision Tree