Interpersonal Communication Ch.4

2 September 2022
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Roxanne's mood was affected by the excellent service she received at the coffee shop. This is best explained by the concept of
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emotional contagion
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Which of the following is not one of the suggestions made in the chapter reading about introverts?
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give an introvert suggestions to help him some out of his shell
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The amygdala refers to
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the treat alarm system in the brain
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The "Looking at Diversity" reading about the way Zuni and Anglo cultures deal with emotion expression indicates that
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Zunis emphasize listening over talking
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Social scientists generally agree that there are four components to the phenomena we label as "feelings". They are
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physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression
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Emotions that we experience are a result of
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all of the above (our own temperaments, beliefs we hold, self-talk, emotional memories)
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Your text tells you that you should
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try to recognize you emotions
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According to your text, one reason people don't express feelings is
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they lack awareness of their emotions
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Research described in this chapter found that when subjects were coached to move their facial muscles in ways that appeared afraid, angry, disgusted, amused, sad, etc., the subjects responded
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as if they themselves were having these feelings
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Many of our debilitative feelings come from
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all of the above (our genetic make up, our emotional memory, the beliefs we hold about events)
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Which of the following is true of debilitative feelings?
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all of the above are true of debilitative feelings (they often last a long time, they keep you from functioning effectively, they are intense, they are a product of your beliefs)
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People who subscribe to the fallacy of perfection believe
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a worthwhile communicator should be able to handle any situation with complete confidence and skill
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Which of the following is an example of falling for the fallacy of causation?
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"People at parties make me nervous"
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Which of the following does the text offer as a guideline for expressing emotions?
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Share multiple feelings when appropriate
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All of the following are parts of the procedure for dealing with debilitative feelings except which one?
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analyze your motives
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"You never listen to me!" is an example of subscribing to the fallacy of
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overgeneralization
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"My roommate ought to be more understanding." This quote is an example of the fallacy of
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shoulds
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Which of the following is the best advice for expressing your emotions?
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accept responsibility for your own feelings
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When you believe that a worthwhile communicator should be able to handle every situation with complete confidence and skill, you are falling for the fallacy of
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perfection
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When you think it is not just desirable but vital to get the acceptance of virtually every person, you are falling for the fallacy of
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approval
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When you believe that others cause your emotions rather than your own self-talk, you are falling for the fallacy of
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causation
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When you believe that satisfaction in life is determined by forces beyond your control, you are falling for the fallacy of
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helplessness
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According to your text, the first step in minimizing your debilitative emotions is to
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monitor your emotional reactions
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Which of the following is an example of self-talk?
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All of the above could be examples of self-talk
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Frowning, sweating, and a sudden change in vocal pitch are all emotional changes classified as
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nonverbal reactions
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An empty feeling in the pit of your stomach, tense muscles, and headaches are examples of the emotional component labeled
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physiological factors
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In mainstream U.S. society, we don't express our emotions very well or very frequently because
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of social rules and roles
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Which of the following is a better way of expressing emotion in the statement: "You're making me nervous"?
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Say "I feel nervous when you drive over the speed limit"
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Facilitative feelings
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contribute to effective functioning
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Debilitative emotions
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detract from effective functioning
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Two things that distinguish facilitative feelings from debilitative ones are
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intensity and duration
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Which of the following is an example of the fallacy of causation?
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a, b, and c above
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Self-talk
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includes all of the above
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The statement "Bob never has a good word to say about anyone" is an example of the fallacy of
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overgeneralization
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Subscribing to the fallacy of catastrophic expectations can lead to
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self-fulling prophecies
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"I feel like quitting school" is an example of
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an emotionally counterfeit statement
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Revealing multiple feelings means
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expressing more than one feeling
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The best predictor of being able to detect and interpret emotional expressions is
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biological sex
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Gene is in a great mood when he calls Mia. However, she is in a funk from a stressful day at work. After a brief chat Gene hangs up the phone feeling discouraged. This is an example of
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emotional contagion
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Which of the following is not characteristic of our emotions?
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most people don't overstate the strength of their feeling
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Which of the following is not true about the effect of gender on emotions?
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Women are less likely to use emoticons such as :) in online communication
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Each of the following is an example of an emotionally counterfeit statement except which one?
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I'm bored and I want to go to a show
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A particularly powerful form of debilitative self-talk that tends to increase sadness, anxiety, and depression is
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rumination
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_________ is the term described in the text as the process of managing and sometimes suppressing emotions
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emotion labor
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How is emotional intelligence defined in the text?
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the ability to understand and manage one's own emotions and to be sensitive to others' feelings
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The section in the text titled "Critic's Math" was about
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how we tend to focus on one negative criticism even in the face of 1,000 compliments
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An example of an "activation event" can be which of the following?
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all of the above