Chapter 8

One of the most significant factors influencing emotional expression is the position of a culture on the individualism- collectivism spectrum.

Not all physical changes that accompany emotions are universal.

Choosing the best language to share emotions includes using single words, describing what's happening to you metaphorically, and describing what you'd like to do to the other person.

Daniel Goleman's concept of emotional intelligence refers to the ability to understand and manage one's own emotions and to be sensitive to others' feelings.

The comment "I feel as if you're trying to hurt me" is a clear statement of the speaker's feelings.

Naima doesn't ever give her best friend Rita anything but positive feedback, even if it is not completely honest. She doesn't want to hurt Rita's feelings. Naima is using the fallacy of perfection.

The difference between facilitative and debilitative emotions often isn't one of quality as much as of degree.

Facilitative emotions hinder or prevent effective communication.

Emotional labor is not an important component of jobs like firefighters and correctional officers.

In mainstream U.S. society, the unwritten rules of communication discourage the direct expression of most emotions.

One of the important guidelines for expressing emotions is the ability to recognize the difference between feeling and acting.

Expressing emotions constructively contributes to better health

Nonverbal behavior can be a reaction to an emotional state.

Jose says, "I can't find a girlfriend because all women just want money and I don't have a good enough job." Jose is using the fallacy of helplessness.

Communicators generally express fewer emotions online than they do in person.

When we feel numerous emotions at one time, we should stick to revealing only one emotion so as not to confuse others.

Many people think they're clearly expressing their feelings when in fact their statements are emotionally counterfeit.

Emotion labor means that we have to figure out what emotions to show at work.

Some researchers believe there are several "basic" or "primary" emotions.

Recent research by Bushman suggests that people who act out angry feelings actually feel worse than those who experience anger without lashing out.

Because we talk ourselves into debilitative feelings, it is possible to talk ourselves out of feeling bad.

Research on emotional expression suggests that there is some truth to the cultural stereotype of the more demonstrative male and the inexpressive female.

An increased heartbeat, a rise in blood pressure, and an increase in adrenaline secretions are all part of which emotional component?

If people see themselves perpetually as victims, they have fallen into which fallacy?

If you feel you should do nothing that can hurt others because it would make them feel a particular way, you have fallen into which fallacy?

"I don't have a thing to wear!" is a statement of which fallacy?

Monitoring selftalk is a way to:

Recognizing your ________ is an important step in minimizing debilitative emotions.

Moline says, "You never called me last night like you said you would!" What wording could Moline use to show that she accepts responsibility for her feelings?

If people insist that the world can operate just as they want it to, they have fallen into which fallacy?

"If I take Chemistry I'll probably get an F." This statement is an example of the fallacy of:

It's been a year since Mark and Tracy broke up. Mark is still depressed and gets irate if anyone even mentions Tracy's name. Mark is experiencing:

Research on emotions in the workplace indicate that expressing emotions at work is:

Linda realizes that whenever her friends talk about weight, she starts to feel very self-conscious and upset. She decides that she will disclose her feelings to a couple of her friends and also will work on her concerns about her body. This is an example of:

Debilitative emotions can be distinguished from facilitative emotions by their:

Members of collectivist cultures are more likely to:

Which of the following is the most genuine expression of emotions?

Storming out of your bedroom to yell at your loud roommates at 3:00 am is a violation of which guideline to expressing feelings appropriately?

Feeling apologetic when you are not at fault is a symptom of which fallacy?

The recognition that others don't cause your feelings helps you:

The experience of fright, joy, or anger comes primarily from:

Recognizing your _____ is an important step in minimizing debilitative emotions.

Instead of saying "You are so boring," it is better to say ___________ when your friend again talks about shopping.

___________ cultures discourage revealing emotions which could be considered hurtful to others or negative.

The little voice in your head that talks to you constantly is called

All of the following are guidelines for expressing emotions except: