develop an effective and efficent layout that will meet the firm's competitive requirements
question
To obtain flexibility in layout, managers may implement all EXCEPT which of the following tactics?
answer
place workstations far apart
question
Which of the following allocates display space and responds to customer behavior?
answer
retail layout
question
Which of the following approaches is also called "job shop"?
answer
process-oriented layout
question
The "A" on an office relationship chart means
answer
absolutely necessary
question
Which of the following is NOT helpful for retail layout?
answer
Keep end-aisle locations empty to facililatate traffic flow
question
Which of the following is an example of ambient conditions?
answer
leather chairs at Starbucks
question
The objective of warehouse layout is to
answer
find the optimum trade-off between handling cost and costs associated with warehouse space
question
Which of the following is NOT one of the tasks of random stocking system?
answer
Assigning certain items or classes of items to particular warehouse areas so that the total distance traveled within the warehouse is maximized
question
A fixed-position layout
answer
addresses the layout requirements of large, bulky, projexts such as ships and buildings
question
Which of the following would NOT be produced or offered using a fixed-position layout?
answer
a hospital emergency room
question
What are groups or batches of parts processed together?
answer
job lots
question
Work cells typically have
answer
reduced investment in machinery and equipment
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Which of the following moves production to a large work cell that remains part of the present facility?
answer
focused work center
question
A product-oriented layout
answer
is organized around products or families of similar high-volume, low variety production
question
Generally the goal of assembly line balancing is to
answer
minimize imbalance between machines or personnel while meeting a required output from the line
question
The main objective of retail layout is to
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maximize profitability per square foot of floor space
question
Cross-docking
answer
avoids placing the materials or supplies in storage by processing them as they are received for shipment
question
A process-oriented layout
answer
deals with low-volume, high-variety production
question
In process-oriented and fixed-position layouts, it is important to minimize the costs of
answer
material handling
question
Workspace can inspire informal and productive encounters if it balances three physical and social aspects:
answer
proximity, privacy, and permission
question
Which of the following terms describes the physical surroundings in which a service takes place, and how they affect customers and employees?
answer
servicescape
question
To provide better access and possibly reduce the number of workers needed, work cells may be designed in the shape of what letter of the alphaber?
answer
U
question
What is a succesful technique used by companies such as Ingall Ship Building Corporation to avoid some of the difficult problems producitng items in fixed-position layouts?
answer
complete as much of the project as possible offsite
question
Which of the following is NOT true regarding layout decisions?
answer
To obtain flexibility in layout, operations managers could keep investments high
question
What process uses warehousing to add value to a product through component modification, repair, labor, and packaging?
answer
cusotmizing
question
The requirements of work cells do NOT include
answer
a high-level of training and a low level of flexibiity
question
Which of the following arranges machinery and equipment to focus on production of a single product or group of related products?
answer
work-cell layout
question
Which of the following is NOT one of the reasons that the techniques for addressing fixed-position layouts are complicated?
answer
The volume of materials needed is constant
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