Quiz Chapter 3 / Business Comm. (Mindtap)

14 August 2023
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Paragraphs are coherent when
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ideas are linked; that is, one idea leads logically to the next.
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The use of similar structures to express similar ideas is known as ________ construction.
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parallel
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What is a comma splice?
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Two independent clauses joined by a comma without a conjunction
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What kind of sentence contains an independent clause and a dependent clause?
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Complex sentence
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Which of the following uses parallel structure?
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Big business demands superior forecasting, reporting, and analyzing.
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What kind of sentence contains two independent clauses?
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Compound sentence
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Which of the following transitions would help to clarify an idea?
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For example
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Which of the following is a formal research method?
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Investigating primary sources
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All of the following are informal research methods except
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conducting a scientific experiment.
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According to communication experts, what is the greatest failing of business writers?
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Poor organization
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A(n) ________ modifier occurs when the word or phrase it describes is not close in the sentence enough to be clear.
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misplaced
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Which formal research source is best to obtain firsthand information?
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Interviews
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When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should
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explain all background information first.
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Which of the following uses only active voice in a complete sentence?
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A few unhappy customers criticized the company's rigid return policy.
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Which of the following is an advantage of the direct strategy?
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Saves the reader's time
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Which of the following is a simple sentence?
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HMO and PPO insurance plans offer additional cost savings.
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Technology has changed the working environments of employees, that is why employees are telecommuting more than ever is an example of a
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comma splice
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What is the recommended maximum number of words for a sentence?
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20
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Which of the following sentences is most effective in de-emphasizing the bad news?
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Although cash refunds are not offered, you can exchange resalable merchandise.
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A paragraph's supporting sentences provide: a. explanations. b. specific details. c. all of these choices. d. evidence.
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c. all of these choices.
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Which of the following is an advantage of the indirect strategy?
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Respects the feelings of the audience
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Placing an idea in italic or bold font is an example of achieving emphasis through
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mechanics.
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The sentence that expresses a paragraph's main idea is called the
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topic sentence.
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Which of the following is a complex sentence?
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Because of rising insurance premiums, many companies are offering employee-wellness incentives.
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Which of the following business messages would not use the direct strategy?
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A letter to a customer denying his or her request for credit
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Which of the following message openings is the most direct opening for an e-mail message announcing a new telecommuting plan?
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Our new telecommuting program will begin on August 1.
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How many main ideas should be developed in a paragraph?
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One
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To build paragraph coherence, a writer should a. All answer choices can build paragraph coherence. b. repeat a key idea by using the same expression or a similar one. c. show connections with transitional expressions. d. use pronouns to refer to previous nouns.
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a. All answer choices can build paragraph coherence.
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When brainstorming to generate ideas, you should
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record ideas without judging them
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All of the following would probably require informal research methods except
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long reports and complex business problems.
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The second phase of the 3-x-3 writing process begins with
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researching the topic
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Transitional expressions such as next, first, and finally are useful to show
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time association
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Before composing a business document, you should gather information that will answer which of these questions?
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What is the receiver to do?
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What is a run-on sentence?
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Two independent clauses run together without punctuation or a conjunction
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Which of the following is true about paragraph length?
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Shorter paragraphs are generally considered more readable.
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Which of the following sentences emphasizes an idea through style?
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Consider adding a statement of qualifications section on your résumé; but, most important, include specific and relevant previous employment information.
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In effective business writing, where in a paragraph does a topic sentence usually appear?
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At the beginning, to let readers know what to expect
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What kind of sentence contains only one independent clause?
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Simple sentence
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To avoid dangling modifiers, you can ask which of the following questions after writing an introductory phrase?
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Who or What
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Which of the following kinds of business messages typically use the indirect strategy?
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Sensitive messages
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When should passive voice be used in business writing?
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When you want to conceal the doer of the action
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Active-voice sentences a. clearly place the subject of the sentence as the doer of the action. b. All of these are true. c. are often more direct and concise. d. are generally preferred in business writing.
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b. All of these are true.
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The indirect strategy is most appropriate for what kind of messages?
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The indirect strategy is appropriate for all answer choices
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What is a sentence fragment?
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A broken-off part of a sentence
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Ahna is sending a persuasive memo to her staff asking them to participate in the new wellness program. Which of the following sources of information would be most appropriate to help Ahna shape an effective persuasive message for her staff?
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Questionnaires and surveys of employees
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Quality Building Materials Inc. has developed a new whole-house weather blanket and needs to determine the price point at which builders would switch to this new product. The best research method for this is a(n)
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scientific experiment that presents price choices with controlled variables.
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A topic sentence
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states the main idea of the paragraph
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As interns in human resource management, Brad and his team are administering a professionally developed employee questionnaire to collect information on workplace violence. This type of research produces data that is considered
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firsthand information
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A scratch list for a message is
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a list of the general topics you wish to include
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The direct strategy would be most appropriate when
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expecting the audience to be pleased, mildly interested, or neutral