Hardware Install Chapter 12

Errors with memory are often difficult to diagnose because they can appear intermittently and might be mistaken as other types of errors.

The six step troubleshooting program can only be applied to software problems.

Computers are very complex and have frequent problems so it is very rare that a problem is caused by an error made by the user.

Which Windows tool allows an administrator to decrypt a file that is not available because the user account that encrypted the file is no longer accessible?

What is another name for a blue screen error which occurs when processes running in kernel mode encounter a problem ad Windows must stop the system?

You can quickly identify a problem with memory or eliminate memory as the source of a problem by using the ____ tool.

Which Windows tool can be used to identify a driver that is causing a problem by putting stress on selected drivers, causing the problem driver to crash?

Which Windows tool monitors activity and alerts you if a running program appears to be malicious or damaging the system?

Which Windows utility can be used to view and modify partitions on hard drives and to format drives?

Which of the following is the last step in the six step troubleshooting method covered in this chapter?

What should be done before any changes are made to a system that is experiencing a problem?

Which tool should be the first one to use when a blue screen error has occurred?

Which of the following common blue screen errors means the hard drive is most likely corrupted?

What is another name for a blue screen error which occurs when processes running in kernel mode encounter a problem ad Windows must stop the system

What does the term x86 refer to?

What should be done if a system cannot boot from the hard drive?

What should be entered at a command prompt in order to scan all system files

What is the most likely cause of an improper shutdown or system lockup?

What should be tried whenever a system is caught in an endless cycle of restarts?

Which of the following can you do if you suspect an application requires more privileges than the currently logged-on account?