MIS CHAPTER 2

________ decisions are the most structured and have very little need for collaboration. A) Operational B) Managerial C) Tactical D) Strategic

Which of the following alternatives for sharing content provides version control? A) Google Drive B) Windows Live SkyDrive C) Wikis D) Microsoft SharePoint

Which of the following information system requirements falls into the content sharing category? A) presenting intrateam learning B) offering easy-to-use multiparty communication C) providing for team and member recognition D) tracking versions of many documents

A student team, which is assigned a term project, meets and divides the work into sections and then team members work independently on their individual pieces. An hour before the project is due the team members meet again to assemble their independent pieces into a whole. Which of the following is lacking in this activity? A) collaboration B) cooperation C) systems thinking D) interdependence

Which of the following is a reason why discussion forums are better than emails in asynchronous communication? A) They keep the discussion from getting off track. B) They facilitate real-time communication between participants. C) They ensure that all team members are involved in the discussion. D) They are best suited to transmit personalized information.

Which of the following is a feature of Microsoft Lync? A) multi-party text chat B) discussion forums C) concurrent editing D) content management and control

Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office. She reports observing a few critical omissions in his calls, a finding supported by recent customer surveys. Bryan feels that Andrea is just throwing her weight around. Which of the following is a valid observation of this scenario? A) Bryan is self-managing and requires low supervision. B) Bryan needs to learn to receive feedback. C) Andrea failed to express an unpopular viewpoint. D) The office lacks a communication system.

Collaboration occurs when a number of people ________. A) perform independent tasks that are important B) work together to achieve a common goal C) work without having to critically analyze each other's work D) come together to perform tasks that are different

Which of the following tools facilitates asynchronous communication? A) webinar B) screen-sharing application C) videoconferencing D) discussion forum

________ decisions are decisions that support day-to-day activities. A) Tactical B) Managerial C) Operational D) Strategic

Being ________ is one of the most important characteristics of an effective collaborator. A) a well organized and popular person B) able to give critical feedback C) experienced in collaborating D) a dynamic and persuasive presenter

Which of the following statements is true about working with Google Drive? A) Google tracks document revisions, with brief summaries of changes made. B) Google accounts are not necessarily required to edit documents. C) Documents are stored on the user's computer. D) Users are not allowed to simultaneously see and edit documents.

An organization defines the rules that govern a project that it needs to undertake and the people who should perform the tasks. The project is in the ________ phase of project management. A) doing B) starting C) finalizing D) planning

Identify the project management phase in which the tasks of a project are performed. A) planning B) starting D) finalizing

The decision about team members' roles and authorities is made during the ________ phase of a project. A) evaluating B) doing C) planning D) starting

Which of the following decisions is least likely to involve collaboration? A) What products should we include in the new product line? B) What type of relationship should the company maintain with company A? C) Should our company acquire company A? D) How much of product A should be ordered from vendor B?

Asynchronous communication occurs when team members ________. A) do not meet at the same time B) cannot arrive at a common consensus after discussions C) communicate in a sequential manner D) engage in conflicting discussions

A project manager has to manage tasks and budgets and solve problems during the ________ phase of project management. A) starting B) doing C) finalizing D) planning

Which of the following is an example of a strategic decision? A) deciding to increase the reorder quantity of raw materials B) deciding to increase the salaries of a group of employees C) deciding to open a centralized distribution system D) deciding to give an employee certain tasks and responsibilities

The directors of a company meet to decide if they should start a new product line or not. This is an example of a(n) ________ decision. A) managerial B) procedural C) operational D) strategic

Departmental heads should determine the computer hardware and programs that are needed for their department. This is an example of a(n) ________ decision. A) managerial B) procedural C) operational D) strategic

________ communication occurs within a team when all team members meet at the same time. A) Synchronous B) Unidirectional C) Sequential D) Virtual

Project metadata is data that is ________. A) part of the collaboration's work product B) utilized to manage the project C) developed to design new offerings D) used in documents to describe recommended solutions

________ is a popular commercial webinar product used in virtual sales presentations. A) WebEx B) Google Drive C) MS Office Web D) Microsoft SharePoint

The fundamental purpose of the starting phase of a project is ________. A) setting the ground rules for the collaboration B) accomplishing the project tasks effectively C) outlining the tasks to be accomplished D) managing tasks and budgets

An organization uses a formula to compute the reorder quantity of an item in inventory. This is an example of a(n) ________ decision process.

________ is a process that occurs when the collaboration tool limits, and sometimes even directs, user activity. A) Version control B) Document monitoring C) Version management D) Document tracking

Using a standardized procedure to calculate the incentives of employees is an example of a(n) ________ decision. A) structured B) parallel C) sequential D) unstructured

Project leaders have to take decisions on the allocation and utilization of materials and labor. Such decisions are called ________ decisions. A) managerial B) operational C) top-level D) strategic

Which of the following is a key difference between strategic decisions and managerial decisions? A) Strategic decisions involve financial issues, whereas managerial decisions do not involve financial issues. B) Managerial decisions concern organizational issues, whereas strategic decisions concern external issues. C) Managerial decisions concern allocation and utilization of resources, whereas strategic decisions concern organizational issues. D) Strategic decisions deal with the allocation and utilization of resources, whereas managerial decisions deal with day-to-day activities.

Which of the following is a comprehensive tool for content sharing? A) Google Drive B) SharePoint C) Skype D) Microsoft Lync

The use of a conference call is an example of ____

According to Hackman, which of the following is a primary criterion for judging team success? A) ability to be dynamic B) availability of external help C) experience in collaborating D) growth in team capability

Which of the following observations about the relationship between decision type and decision process is true? A) Higher-level organizational decisions should be highly structured. B) Need for collaboration is highly significant for lower-level, structured decisions. C) The higher levels of decision making are associated with unstructured decision processes. D) Managerial decisions tend to be highly structured, whereas operational decisions are unstructured.

Which of the following is an example of project data? A) schedule B) design document C) list of project tasks D) budget

A company's top managers meet to decide on a potential merger with one of its competitors. They discuss various aspects of the merger, such as business valuations and conducting due diligence. This is an example of ________ decision making. A) unstructured B) asynchronous C) programmed D) operational

The main purpose of the planning phase in a project is to ________. A) set up the project scope and initial budget B) decide if the task status reporting process is needed or not C) determine who will do what and by when D) accomplish the project tasks effectively

Which of the following is a key difference between strategic decisions and managerial decisions? A) Managerial decisions concern allocation and utilization of resources, whereas strategic decisions concern organizational issues. B) Strategic decisions deal with the allocation and utilization of resources, whereas managerial decisions deal with day-to-day activities. C) Strategic decisions involve financial issues, whereas managerial decisions do not involve financial issues. D) Managerial decisions concern organizational issues, whereas strategic decisions concern external issues.

Which of the following questions is best answered through unstructured decision making? A) What is the acceptable defect ratio for this product? B) How many overtime hours should be used to fill this order? C) When should the next batch be scheduled to reduce idle time? D) Should we continue to outsource our bookkeeping processes?

Project teams should document project results and learnings. Which of the following is the project management phase in which the teams perform this function? A) finalizing B) doing C) planning D) starting

Project data is data that is ________. A) used to manage a project B) part of documents such as schedules and budgets C) used as a pointer to task data D) part of the collaboration's work product

Which of the following collaboration activities is mainly concerned with content sharing rather than communication? A) increasing team satisfaction B) promoting team growth C) iteration D) feedback

An organization defines the rules that govern a project that it needs to undertake and the people who should perform the tasks. The project is in the ________ phase of project management. A) doing B) starting C) finalizing D) planning

Asynchronous communication occurs when team members ________. A) cannot arrive at a common consensus after discussions B) communicate in a sequential manner C) engage in conflicting discussions D) do not meet at the same time

With version-control systems, shared documents are placed into shared directories called ________. A) data mines B) data cubes C) libraries D) caches

One of the procedures of a collaboration project is task status reporting. This is performed in the ________ phase of the project. A) planning B) following C) starting D) doing

Using a standardized procedure to calculate the incentives of employees is an example of a(n) ________ decision. A) unstructured B) structured C) sequential D) parallel

Which of the following alternatives for sharing content provides version control? A) Wikis B) Google Drive C) Microsoft SharePoint D) Windows Live SkyDrive