Chapter 11 & 12

25 July 2022
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question
Windows Task Scheduler can be set to launch a task or program at a future time, including at startup.
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True
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There is no undo feature in the Registry Editor
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True
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The Home edition of Windows 7 do not include the Local Security Policy or Print Management.
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True
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The Windows shell is responsible for interacting with hardware
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False
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You do not have to be logged on as an administrator in order to use tools found in Computer Management.
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False
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Which registry key stores information that determines which application is opened when the user double-clicks a file?
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HKEY_CLASSES-ROOT
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Which Task Manger utility tab list system services and other processes associated with applications, together with how much CPU time and memory the process uses?
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Processes
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Which Windows utility can be used to find out what processes are launched at startup?
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System Configuration
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Which of the following is NOT a task you can perform with Task Manger?
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Create a Process
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Which Task Manger tab allows a user to see how much memory an application has allocated to it that is not available to other programs?
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Processes Tab
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Which Windows utility can be used to monitor the performance of the processor, memory, and hard drive and save the monitored data in logs for future use?
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Performance Monitor
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Where can a user find out more information about a hardware or network failure that occurred on that particular PC?
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Event Viewer
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Which Task Manager tab allows you to show processes from all users to verify no applications are running?
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Processes Tab
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Which Windows utility is used to control the Windows and third-party services installed on a system?
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Services Console
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Which Task Manager tab provides details about how a program uses system resources?
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Performance
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What is the term given to the individual tools in a console?
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Snap-ins
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Which Windows utility gives information about problems and errors that happen over time?
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Reliability Monitor
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Which tool should you consult to find information about a device or service that failed to start?
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Event Viewer
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What is responsible for maintaining an index of files and folders on a hard drive to speed up Windows searches?
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Windows Indexer
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To find out if programs and services are slowing down Windows startup, boot the system in ______ and watch to see if performance improves
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Safe Mode
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Which of the following utilities can be used accessed using the Computer Management window? (Choose all that apply)
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Event Viewer & Performance Monitor
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Which of the following are tabs found in the Windows Task Manager dialog box? (Choose all that apply)
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Applications, Performance, & Processes
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Which of the following is true about Performance Monitor? ( Choose all that apply)
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Can save data in logs, can monitor in real time, & helps to identify bottlenecks
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Which of the following types of events are logged by Windows and can be viewed using the Event Viewer?(Choose all that apply)
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Information, Warning, & Error
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A(n) _______ is caused when an application does not properly release memory allocated to it that it no longer needs.
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Memory Leak
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To Find out what changes were made to the system at a specific time use the _________.
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Reliability Monitor
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The Vista ______ appears on the Windows desktop to hold apps called gadgets.
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Side bar
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Windows 7/Vista ______ uses a flash drive or secure digital (SD) memory card to boost hard drives performance
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Ready Boot
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If an application is listed as ___________ in the Task Manager Application tab, you can end it by selecting it and clicking the End Task button at the bottom of the window.
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Not Responding
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The core of the OS that is responsible for interacting with hardware
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Kernel
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Can be set to launch a task or program at a future time, including at startup
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Task Scheduler
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Evaluates key system components to give a higher-level view of the computer's performance
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Windows Experience Index
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Lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity
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Task Manager
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A Windows tools useful for troubleshooting hardware or network failures, OS error messages, failed services and more.
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Event Viewer
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Appears on the Windows desktop to hold apps called gadgets
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Vista Sidebar
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A windows that consolidates several Windows administrative tools that you can use to mange the local PC or other computers on the network
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Computer Management
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A program that runs in the background and is called on by other programs to perform a background task
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Service
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A database designed with a treelike structure that contains configuration information for Windows, users, software applications, and hardware devices
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Registry
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Uses a flash drive or secure digital (SD) memory card to boost hard drive performance
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Windows 7/Vista
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The six step trouble shooting program can only be applied to software problems
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False
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Computers are very complex and have frequent problems so it is very rare that a problem is caused by an error made by the user
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False
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Errors with memory are often difficult to diagnose because they can appear intermittently and might be mistaken as other types of errors
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True
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Most Microsoft patches and device drivers can be applied to a 32-bit installation and also 64-bit installations
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False
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If you get an error message about a missing DLL, the easiest way to solve this problem might be to reinstall the application
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True
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Which of the following can you do if you suspect an application requires more privileges that the currently logged on account?
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use Run as administrator shortcut menu option
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What should be entered at a command prompt in order to scan all system files
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CHKDSK /R
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You can quickly identify a problem with memory or eliminate memory as the source of a problem by using the ____ tool
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Memory Diagnostics
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What should be tried whenever a system is caught in an endless cycle of restarts
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Boot into Safe Mode
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What is the most likely cause of an improper shutdown or system lockup
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Hardware problem
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Which of the following common blue screen errors means the hard drive is most likely corrupted
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NTFS_FILE_SYSTEM
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Which of the following is the last step in the six step troubleshooting method covered in this chapter
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Documentation
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which TOOOL SHOULD BE THE FIRST ONE TO USE WHEN A BLUE SCREEN ERROR HAS OCCURRED
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Microsoft WEB SITE
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What is another name for a blue screen error which occurs when processes running in kernel mode encounter a problem ad Windows must stop the system
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Stop Errors
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Which Windows tool can be used to identify a driver that is causing a problem by putting stress on selected drivers, causing the problem driver to crash
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Driver Verifier
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Which Windows tool monitors activity and alerts you if running program appears to be malicious or damaging the system
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Windows Defender
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What does the term x86 refer to
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32-bit processors
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Which windows tool allows an administrator to decrypt a file that is not available because the user account that encrypted the file is no longer accessible
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Cipher
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What should be done if a system cannot boot from the hard drive
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Replace the hard drive
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Which Windows utility can be used to view and modify partitions on hard drive and to format drives
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Disk Management
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WHICH OF THE FOLLOWING UTILITIES CAN BE USED TO TROUBLESHOOT AN IMPROPER SHUTDOWN? (CHOOSE ALL THAT APPLY)
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Memory Diagnostics, Event Viewer, & Chkdsk
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Which of the following can you try if a legacy application is having compatibility problems with Windows 7( Choose all that apply)
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Check the Windows 7 Compatibility Center, Try running the application in compatibility mode, & Try running the program in Windows XP mode
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Which of the following are useful rules to use when troubleshooting Choose all that apply
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Become a researcher, make no assumptions, & establish your priorities
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which of the following are valid steps in the six step troubleshooting method discussed in this chapter.
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Establish a theory, & Document outcomes
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Which of the following steps can help form a best guess theory
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Research user manuals, reproduce the problem, & decide if hardware is the problem
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For Windows 7, the __________ tracks problems with applications, hardware, and Windows
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Action Center
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If you identify the approximate date the error started, you may be able to use _________ revert the system to a state before the problem occurred
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System Restored
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After solving a problem, it is important to take ___________ to make sure the problem doesn't happen again
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Preventative Measures
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To solve __________ stop errors after Windows startup, use the web to research the error message
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Blue Screen
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If a ____________ that an application relies on has failed to start, make sure it has an Automatic or Manual startup setting
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Service
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A command used to find the ID number of each running process
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Tasklist
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A command that uses ID to stop a process
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Taskkill
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The relationship between a file type and a supporting application
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File Association
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A tool that installs drivers so that an application can open a foreign data source
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Data Source
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A tool that can be used to allow data files to be connected to applications the normally would not use
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Data Source Open Database Connectivity
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A program associated with a file extension
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Default Program
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A tools that can be use to register components
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Component Services
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A service that runs in the background to prevent or filter uninvited communication from another computer
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Windows Firewall
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Another name for a stop error, which happens when processes running in kernel mode encounter a problem and Windows must stop the system
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Blue Screen of Death
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A Windows utility that protects system files and keeps a cache of current system files in case it needs to refresh a damaged file.
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System File Checker