Chapter 12

Decisions related to _____ are considered structured decisions at the operational management level of an organization.

_____ enable decision makers in different locations to participate in a group decision-making process.

Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a particular zip code or a large tourist attraction?

A geographic information system (GIS) can integrate maps and database data with queries.

is a feature of electronic meeting systems that combines the advantages of video teleconferencing and real-time computer conferencing.

In the context of organizational decisions at the strategic management level, _____ are often used in deciding the plant location of an organization.

In a decision support system (DSS), the user interface manages and coordinates the database and model base.

is software that helps a team of decision makers work with the same application, regardless of their locations.

_____ are programs that carry out repetitive tasks and can be programmed to make decisions based on specified conditions.

Real-time computer conferencing used in electronic meeting systems includes video capability.

In a typical organization, _____ are often used in capital acquisition analysis.

Groupware is intended mainly for _____.

Identify a true statement about unstructured decisions.

The _____ component of a decision support system (DSS) enables the DSS to perform analysis operations on the information stored in the system.

The _____ feature of a decision support system (DSS) pinpoints the region that generated the highest total sales.

_____ involves semistructured decisions.

Which of the following is true of a group support system (GSS)?

Record keeping, payroll, and simple inventory problems are examples of _____ tasks.

Groupware is software that helps a group of decision makers work with the same application, provided they work in the same location.

Decision support systems (DSS) are focused on efficiency rather than effectiveness.

According to Peter G. Keen, a former MIT professor, which of the following is a benefit of a decision support system (DSS)?

A user interface enables a decision support system (DSS) to analyze information.

_____ are vaguely defined by standard operating procedures but include a structured aspect that benefits from information retrieval, analytical models, and information systems technology.

In the _____ of the decision-making process, data is collected from internal and external sources and processed.

Effective design and implementation of an executive information system (EIS) requires top management support and user involvement.

Which of the following is true of semistructured decisions?

The component of a decision support system (DSS) that manages and coordinates the other major components is the _____.

The _____ component of a decision support system (DSS) includes mathematical and statistical models that, along with the database, enable a DSS to analyze information

In the decision support system (DSS) environment, the _____ focuses on how a DSS is implemented and usually addresses questions about data storage, user access, response time, and security measures.

In the context of organizational decisions at the tactical management level, _____ are often used in setting queue priorities.

In a decision support system (DSS) environment, a _____ is the liaison between users and designers.

The _____ of an executive information system (EIS) is used by developers to configure data mapping and screen sequencing.

During the _________ of the decision-making process, the best and most effective course of action is selected.

In the context of defining the objectives and benefits of a management support system (MSS), which of the following is an intangible benefit?

Identify a true statement about decision support systems (DSSs).

Criteria are goals and objectives that decision makers establish to achieve certain performance levels.

A(n) _____ is an interactive information system consisting of hardware, software, data, and models (mathematical and statistical) designed to assist strategy makers in an organization.

Which of the following is an important factor in designing a management support system (MSS)?

Decisions related to _____ are considered semistructured decisions at the operational management level of an organization.

_____ can be automated because a well-defined standard operating procedure exists for these types of decisions.

The different types of information systems that have been developed to support certain aspects and types of decisions are collectively called

Identify a characteristic of electronic meeting systems.

For a(n) _____ to be useful, it should collect data related to an organization's critical success factors-issues that make or break a business.

During the _____ of the decision-making process, ideas are converted into actions.

Unstructured decisions are often used in _____.

According to the guidelines for designing a management support system, when benefits are intangible, the design team should associate the benefits with a measurable factor, such as increased sales.

Which of the following geographic objects of a geographic information system (GIS) is most likely used to show the location of an airport?

In the context of the roles in the decision support system (DSS) environment, which of the following questions does a managerial designer address?

In the context of the features of a decision support system (DSS), _____ enables you to apply different variables in decision making.

A geographic information system (GIS) with analytical capabilities evaluates the impact of decisions by interpreting _____.

A(n) _____ uses spatial and nonspatial data and specialized techniques for storing coordinates of networks of lines (roads, rivers, streets) and reporting zones (zip codes, cities, counties, states).

The _____ aspect of a group support system (GSS) reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.

A group support system (GSS), with the help of a(n) _____, enhances decision making by providing a clear focus for group discussion and focusing attention on critical issues.

Identify a disadvantage of group support systems (GSSs).

_____ uses the geographic information system (GIS) application to dispatch personnel and equipment to crime and fire locations.

A(n) ____ is a system that performs tasks similar to a database management system (DBMS).

In a decision support system (DSS), decisions about the type of file structure to be used are taken by the _____.

Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a street or a river?

_____ is an area that involves unstructured decisions.

The _____ module of an executive information system (EIS) is responsible for using the system.

Managers use executive information systems (EISs) to:

A(n) ____ is a branch of decision support systems (DSSs) that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information.

The _____ of an executive information system (EIS) is responsible for managing data access.

In the intelligence phase of the decision-making process, a decision maker defines criteria and generates alternatives to meet the criteria.

Unstructured decisions are often used in computer configuration.

The _____ component of a decision support system (DSS) includes mathematical and statistical models that, along with the database, enable a DSS to analyze information.

A(n) ______ captures, stores, processes, and displays information in a topographical context, such as showing the location of all streetlights on a map.

In _____, a geographic information system (GIS) is used to make the best use of personnel and equipment while dealing with a tight budget and maintaining crime statistics.

Which of the following is a task performed by a geographic information system (GIS)?

Executive information systems (EISs) are used for reporting exceptions.

In the context of organizational decisions at the tactical management level, _____ are often used in resolving conflicts between two divisions.

In the context of executive information systems (EISs), _____ allows managers to flag data that is unusual or out of normal boundaries.

Identify a true statement about a Web-based group support system (GSS).

_____ ensures that key decision makers are involved in designing a management support system (MSS).

For a(n) _____ to be useful, it should collect data related to an organization's critical success factors-issues that make or break a business.

The ____ feature of a decision support system (DSS) pinpoints the region that generated the highest total sales.

A(n) _____, used in the choice phase, helps sort through possible solutions to choose the best one for an organization.

is software that helps a team of decision makers work with the same application, regardless of their locations.