Test 1 Organizational Behavior

5 October 2022
4.7 (114 reviews)
59 test answers

Unlock all answers in this set

Unlock answers (55)
question
_____ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations.
answer
Managers
question
Which of the following functions do managers undertake as part of planning functions?
answer
Defining an organization's goals
question
Which of the following is true regarding technical skills?
answer
The encompass the ability to apply specialized knowledge.
question
The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as _____
answer
human skills
question
Which of the following best defines organizational behavior?
answer
It involves the study of what people do in a company and how it affects the company's output.
question
Which of the follow determinants of behavior does organizational behavior study?
answer
Individuals
question
Which of the following does systematic study use to look at relationships to attribute causes and effects?
answer
scientific evidence
question
Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitutes aspects of ______ study
answer
Systematic
question
Which of the following disciplines blends concepts form both psychology and sociology to focus on people's influence on one another?
answer
Social Psychology
question
_____ refers to the heterogeneity of organizations in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups
answer
Workforce diversity
question
Which of the following is true regarding positive organizational scholarship?
answer
It studies how organizations develop human strengths, foster vitality, and unlock potential.
question
In a workplace, _____ involves overt threats or bullying directed at members of specific groups of employees.
answer
Intimidation
question
Women being assigned marginal job roles that do not lead to promotion is an example of _______ form of discrimination
answer
Exclusion
question
________ may be defined as an individual's current capacity to perform the various tasks in a job.
answer
Ability
question
_____ may be referred to as the capacity to undertake tasks that demand stamina, dexterity, and strength.
answer
Physical Abilities
question
_______ refers to evaluative statements or judgments concerning objects, people, or events.
answer
Attitude
question
Any incompatibility between two or more attitudes or between behavior and attitudes results in _____
answer
cognitive dissonance
question
Which of the following is the most likely to be related to reduced absences and lower resignation rates?
answer
High job involvement
question
______ refers to a positive feeling about one's job resulting from an evaluation of its characteristics.
answer
Job satisfaction
question
The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is referred to as ________
answer
job involvement
question
Organizational commitment is defined as
answer
the degree to which employees identify with the organizational they work for and its goals.
question
_______ is the degree to which employees believe the organization values their contribution and cares about their well-being.
answer
Perceived organizational support
question
Employees are most likely to perceive their organization as supportive when
answer
they have a voice of decisions
question
An individual's involvement with, satisfaction with, and enthusiasm for the work he/she performs is known as
answer
employee engagement
question
Which of the following is a characteristic of emotions?
answer
emotions are reactions to a person or event.
question
Which of the following terms best describes an intense feeling directed at someone or something
answer
emotion
question
_____ refers to feelings that tend to be less intense than emotions and that lack a contextual stimulus
answer
mood
question
_____ are cognitive in nature, have an unclear, general cause, and last for several hours or days.
answer
moods
question
______ are caused by a specific event, are very brief, and are accompanied by distinct facial expressions.
answer
emotions
question
Which of the following is one of the six essentially universal emotions agreed on by a majority of researchers?
answer
anger
question
______ refers to the tendency of most individuals to experience a mildly positive mood at zero input when nothing in particular is going on
answer
positivity offset
question
_____ refers to the tendency of people to associate two events when in reality there is no conncection
answer
illusory correlation
question
A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work is know as
answer
emotional labor
question
_____ refers to inconsistencies between the emotions people feel and the emotions they project.
answer
emotional dissonance
question
_____ emotions are emotions that people actually expereince, despite what they might display
answer
felt
question
WHich of the following terms refers to the practice of hiding inner feelings and foregoing emotional expressions in repsonse to display rules
answer
surface acting
question
The practice of modifying one's true inner feelings based on display rules is know as
answer
deep acting
question
Surface acting deals only with ______ emotions
answer
displayed
question
Which of the following statements is true regarding emotional intelligence
answer
It comprises a person's ability to detect others' and one's own feelings.
question
According to Gordon Allport, ______ is defined as the dynamic organization within the individual of those psychophyscial systems that determine a person's unique adjustments to his/her environment
answer
personality
question
Who defined personality as the dynamic organization within the individual of those psychophysical systems that determine a person's unique adjustments to his/her environment
answer
Gordan Allport
question
_____ is the sum total of ways in which individual reacts to and interests with others
answer
personality
question
Which of the following terms refers to factors such as one's biologicial, pysiologicial and inherent psychological makeup determined at conception?
answer
heredity or self concordance
question
The _____ is a personality assessment consisting of 100 questions where respondents are classified as extroverted or introverted, sensing or intuitive, thinking or feeling, and judging or perceiving.
answer
Myers- Briggs Type Indicator
question
The _____ is a personality assessment model that taps basic dimensions which encompass most of the significant variation in human personality, namely extraversion, agreeableness, conscientiousness, emotional stability and openness to experience.
answer
Big Five Model
question
______ refers to bottom-line conclusions individuals have about their capabilities, competence, and worth as a person
answer
Core self-evaluation
question
Which of the following terms describes basic convictions that "a specific mode of conduct or end-state of existence in personally or socially preferable to an opposite mode of conduct"?
answer
Values
question
______ is the process by which individuals organize and interpret their sensory impressions in orer to give meaning to their environment
answer
perception
question
When two people witness something at the same time and in the same situation yet interpret it differently, factors that operate to shape their perceptions reside in the _______.
answer
perceivers
question
Which of the following is a factor present in a situation which may affect a person's perception?
answer
time
question
Which of the following is a factor present in a perceiver which may affect perception?
answer
Interest
question
_____ explains the ways in which we judge people differently, depending on the meaning we assign to a given behavior.
answer
Attribution theory
question
According to the attribution theory, ______ is one of the three main factors which attempt to determine an individual's behavior.
answer
distinctiveness
question
When individuals observe another person's behavior, they attempt to determine whether it is internally or externally caused. Which of the following attempts to explain this phenomenon?
answer
attribution theory
question
With reference to the attribution theory, which of the following terms indicates the extent to which an individual displays different behaviors in different situations
answer
distinctiveness
question
If a person responds to a particular situation int he same way over a long time period, then the attribution theory states that the behavior demonstrates ______
answer
consistency
question
According to the attribution theory, if everyone who faces a similar situation responds in the same way, we can say the behavior shows ________
answer
consensus
question
______ bias indicates the tendency of an individual to attribute his or her own successes to internal factors while putting them blame for failures on external factors.
answer
self-serving
question
Individuals engage in _______ because it is impossible for them to assililagte everything they see and can take in only certain stimuli.
answer
selective perception