HumanitiesChapter 5 And 5s
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Chapter 5 And 5s

Clark Brooks avatar Clark Brooks
24 August 2022
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26 test answers

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question
Which of the following is a characteristic of the maturity phase of the product life cycle?
answer
Competitors are well established
question
Which of the following is NOT true regarding decision trees?
answer
Decision trees should only be used for new product decisions when no uncertainty is present
question
A house of quality would depict the strength of the relationship between which of the following items?
answer
The customer's desire for a durable wallet and the company's choice of material for the wallet
question
Operation of a hair salon is an example of:
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delayed customization
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Which of the following is not true regarding joint ventures?
answer
Joint ventures are more likely to work when the risks are unknown
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What is analysis that focuses on the ways in which processes can be designed to optimize interaction between firms and customers?
answer
process-chain-network analysis
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Defining a product means:
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to define the new good's or service's function
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Which of the following is NOT true?
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Economic change brings increasing levels of affluence in the short run but economic cycles and price changes in the long run
question
When ordering a new zagflatz, customers must choose the style of major components, all of which have about ten variations. This is:
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modular design
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Which of the following statements is not true?
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The term "products" refers to tangible goods only
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A route sheet
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lists the operations necessary to produce the component
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Which of the following is an external product development strategy?
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joint ventures
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Which of the following phases of the product life cycle has negative cash flow and increased spending on development and production?
answer
introductory phase
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What is a design that can be produced to requirements even with unfavorable conditions in the production process?
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robust design
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Which of the following technologies is particularly useful for prototype development and small lot production?
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3-D printing
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Self checkout at a grocery store is an example of:
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customer participation in service delivery
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Moving a product from development to production is referred to as:
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transition to production
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Which of the following statements is NOT true regarding sustainability?
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Sustainability focuses only on environmental resources
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What are the three P's in the triple bottom line?
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People, planet, profit
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How companies remain in business is referred to as:
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economic sustainability
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The three R's for sustainability are:
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reduce, reuse, recycle
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What is the most critical phase of the product life cycle assessment?
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product design
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Which of the following considers forward and reverse product flows over the entire life cycle?
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reverse logistics
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Which of the following is NOT one of the advantages of ISO 14000?
answer
positive public image and increased exposure to liability
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What is the key tool for reducing greenhouse gas emissions in the European Union?
answer
EUETS
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Which of the following is NOT true regarding CSR?
answer
CSR only requires firms to focus on environmentally friendly product disposal