Management Chapter 16 Quiz

Which characteristic of organizational culture relates to the degree to which employees are expected to be​ precise? A. Stability B. People orientation C. Outcome orientation D. Attention to detail E. Aggressiveness

Which characteristic of organizational culture relates to how much management focuses on results rather than on the methods used to achieve​ results? A. Innovation and risk taking B. Aggressiveness C. People orientation D. Stability E. Outcome orientation

Which characteristic of organizational culture relates to the degree to which management decisions consider how outcomes impact​ employees? A. People orientation B. Team orientation C. Aggressiveness D. Innovation and risk taking E. Stability

Which of the following statements is true regarding an​ organization's culture? A. Organizational culture is evaluative rather than descriptive. B. A weak culture reduces employee turnover. C. Dominant cultures and subcultures rarely share any core values. D. A dominant culture expresses the core values shared by a majority of the​ organization's members. E. Large organizations rarely have subcultures.

In what type of organizations do subcultures tend to​ develop? A. Newer organizations B. Large organizations C. Small organizations D. Older or established organizations E. Organizations with a weak culture

Which of the following is a signal of a company having a strong​ culture? A. Widely shared values B. High rates of turnover C. Great variance in the belief of company values D. Lower profitability E. Lower efficiency levels

Why is employee turnover reduced in organizations with a strong​ culture? A. Strong cultures often feature narrow spans of control. B. Strong cultures focus on employee​ well-being. C. Strong cultures result in excellent communication skills. D. Strong cultures are outcome oriented. E. Strong cultures result in loyalty and organizational commitment.

Which of the following is true about the function of cultures in an​ organization? A. Culture increases commitment to​ one's self interests. B. Culture rarely impacts employee attitudes and behaviors. C. Culture conveys a sense of identity for organization members. D. Culture tends to make all organizations seem the same. E. Culture decreases the stability of the social system in an organization.

Which organizational trend primarily makes culture more important than ever​ before? A. Increased focus on profitability B. Decentralization C. Widespread ethics violations D. Increased diversity E. Increased concern for the environment

Which of the following statements is true regarding the establishment of the organizational culture and its effects on the​ organization? A. Employees organized in teams always show greater allegiance to the values of the organization as a whole than to their team and its values. B. In a virtual​ organization, a strong culture can be established quickly and easily. C. Strong cultures reduce the stability of the social system in an organization. D. Culture acts as a control mechanism and guides the behavior of employees. E. The trend toward decentralized organizations makes it is easier to establish a strong culture.

Which term refers to the thoughts that employees have about the work environment and the​ organization? A. Organizational culture B. Organizational development C. Institutionalization D. Corporate culture E. Organizational climate

In what situation can culture be a​ liability? A. When communication is efficient B. When the organization is centralized C. When management has little experience D. When the shared values​ don't agree with those that further the​ organization's effectiveness E. When the environment is static

What is the original source of culture in an​ organization? A. The founders B. The environment C. The board of directors D. The culture of the local community E. The executive team

Why is it difficult in a virtual organization to create a strong​ culture? A. The statement is not​ true; virtual organizations are easily able to create strong cultures. B. Virtual organizations are too large in size to create a strong culture. C. Virtual organizations are diverse and employees tend to have very different beliefs. D. Too much bureaucracy exists in most virtual organizations. E. Employees of virtual organizations experience little​ face-to-face contact.

What is the ultimate goal of the selection​ process? A. To find as many candidates for a position as possible B. To identify and hire individuals who will perform successfully C. To ensure that job candidates are honest in resumes and interviews D. To find candidates who get along personally with existing organization members E. To identify and hire individuals who will have a long tenure with the organization

Top management has a major impact on the​ organization's culture by​ _______________. A. establishing norms that filter through the organization B. setting expectations during the​ pre-arrival stage C. hiring individuals who will maintain the culture D. making the best impression that they can during the encounter stage E. determining the appropriate metamorphosis strategy for new hires

Which of the following terms describes the process of assisting new employees to alter behaviors in order to fit with the corporate​ culture? A. Metamorphosis B. Vitalization C. Encounter D. Socialization E. ​Pre-arrival

The process of socialization includes three stages. Which of the following is one of these​ stages? A. Endeavour B. Postarrival C. Prearrival D. Postencounter E. Preencounter

During which stage of the socialization process does a candidate recognize that their expectations do not match the realities of an​ organization? A. Postarrival B. Metamorphasis C. Encounter D. Postencounter E. Prearrival

Which method of learning about an​ organization's culture typically include narratives about reactions to past​ mistakes, reductions in​ workforce, and organizational​ coping? A. Stories B. Rituals C. Formal training D. Symbols E. Language

In terms of an​ organization's culture, the size of executive offices and the types of cars top executives are given are examples of​ ________. A. rituals B. visual language C. symbols D. stories E. corporate philosophy

Company chants are an example of which way to teach new employees about organizational​ culture? A. Stories B. Symbols C. Rituals D. Formal training E. Language

Which of the following is NOT a principle that managers should follow to create an ethical organizational​ culture? A. Communicate ethical expectations B. Visibly reward ethical acts C. Provide ethical training D. Be a visible role model E. Keep unethical acts between the manager and employee

Which of the following is emphasized in a positive organizational​ culture? A. Highly formalized jobs B. Low span of control C. Individual vitality and growth D. Punishing more than rewarding E. Decentralized structure

Which of the following would LEAST likely help a U.S. manager exhibit cultural​ sensitivity? A. Talking in a low tone of voice B. Avoiding discussions of efficiency C. Listening effectively D. Speaking slowly E. Avoiding discussions of religion