Interpersonal Comm Quiz 11

26 August 2022
4.7 (114 reviews)
10 test answers

Unlock all answers in this set

Unlock answers (6)
question
Which of these behaviors is characterized by the use of "we" language? ​
answer
​problem-orientation*
question
Brianne angrily waited three minutes at the counter before the clerk finished his phone conversation and signaled awareness that Brianne was waiting. Brianne would've felt better if the clerk had at least __________ her while she was waiting. ​
answer
​recognized*
question
All of the following are disconfirming messages except
answer
​using a problem-oriented approach.*
question
All of the following are behavioral descriptions except​
answer
​"Your behavior tells me you're angry."*
question
The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)​
answer
​escalatory conflict spiral.*
question
Your instructor tells you how poor your writing ability is and how wrong it is for you not to work harder on it. That instructor used the Gibb category of​
answer
​evaluation.*
question
. According to research findings about defensiveness, when one person in a dyad acts in a defensive manner​
answer
​a defensive spiral usually results.*
question
Another term which describes the Gibb defensive category of neutrality would be​
answer
​indifference.*
question
The term that describes the emotional tone of a personal relationship is​
answer
​climate.*
question
. ​People who act in accordance with Gibb's category of equality communicate that
answer
​while they may have greater talent in some areas, all have just as much worth as human beings.*