Human Relations, Part II

8 January 2024
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21 test answers

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Which of the following is /true/ about office friendships?
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Workplace cliques can cause horizontal disharmony.
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John was unable to work on Sundays because he had a church commitment. This is known as a/an
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value conflict.
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Effective teamwork and high productivity are good indications of positive
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horizontal relationships.
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Reinforcement is the _____ in a relationship.
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reward
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Which of the following statements represents a productive way to maintain a horizontal relationship?
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Helping a coworker with a task when you're done with your task.
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The ideas, things, or events people feel are important are called
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values.
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Which of these is a way to be sure that products or services are acceptable to customers?
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Quality control.
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The /best/ thing you can do to keep a positive relationship with your supervisor is to
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be productive at work.
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What type of relationship involves people who /don't/ share the same status?
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Vertical.
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Bob works closely with Joe and is growing tired of Joe's know-it-all attitude. Bob has reached his
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irritation threshold.
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What does the mutual reward theory state?
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Relationships are strengthened when the persons involved help or reinforce one another.
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Which one of the following is /true/ about relationships?
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Relationships involve two or more people.
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Asking your supervisor if you're doing something correctly is a way to request
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feedback.
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When you've carefully checked all the facts and your attitudes and still find that there's "just something" about your supervisor that's causing a problem in your relationship, you should suspect that
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there's a hidden attitude.
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In human relations, the irritation threshold is the
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point at which a person notices something and becomes annoyed.
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Too much socializing at the workplace can
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keep you from reaching your performance goals.
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A current relationship is one that
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is active now.
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Maintaining good contact in a relationship is also known as the _____ of a relationship.
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exercise
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First and foremost, supervisors are
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teachers.
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To maintain good balance in a horizontal relationship, you must
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work productively and share responsibility for the success of the team.
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