ch 15 business communication

18 July 2023
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question
During presentations, speakers show their ______ by knowing their content well
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competence
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Hadiya is skillful at reading the emotional signals of her audience and making quick, subtle adaptations to her presentation to connect with them. Hadiya is good at showing her
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Caring
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During a presentation, promptly complying with requests raised by audience members
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establishes your reputation as being responsive
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Which of the following statements about delivering presentations with confidence is true?
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Experiencing some nervousness can heighten your ability to deliver forcefully.
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Your colleague Kanye has to give a presentation to an audience of strangers, and he is feeling a little nervous. Which of the following tips would be the best advice you could give him?
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speak with audience members ahead of time
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Which of the following will help you manage your nervousness before your presentation?
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watching what foods and beverages you consume
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Nan, a younger colleague, has to give her first presentation. What tip should you give her about managing her nerves?
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Focus on friendly faces in the audience to gain composure and confidence
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Which of the following will help you maintain a flexible approach during your presentation?
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arriving early to deal with surprises regarding equipment, room layout, or attendance
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In the middle of his presentation, Rey loses his train of thought. What should he do?
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Repeat his last statement to regain his thought process.
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Which of the following presenters is using the room to advantage?
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Smith positions himself where people can see him easily.
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In which of the following scenarios is the speaker acting advantageously?
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Nelson stands close to the audience to establish eye contact with them
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What does "O" stand for in the SOFTEN model of nonverbal communication in presentations?
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open stance
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What does "T" stand for in the SOFTEN model of nonverbal communication in presentations?
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tone
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Which statement about the SOFTEN model of nonverbal communication in presentations is true?
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keeping your arms to your sides or gesturing with palms up is more inviting to the audience.
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Which of the following statements is a helpful guideline for nonverbal communication during presentations?
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use your facial expressions to connect with your audience and show enthusiasm for your topic.
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Ronald, a manager at Anderson Social Foundation, has to make a presentation at a fund-raising event. Which of the following nonverbal behaviors should Ronald use during his presentation to build the audience's trust in him?
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Ronald should maintain eye contact with his audience.
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Which of the following types of attire should generally be avoided in business-related settings?
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jeans and a polo shirt
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In the context of workplace attire, which of the following styles requires men to wear neckties?
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formal business dress
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Kimberly has to deliver a presentation at a formal business meeting. Which of the following outfits will help Kimberly project authority and competence?
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a tailored business suit with a skirt and leather shoes
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Which of the following accurately matches the type of attire with the attribute it projects?
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formal business dressโ€”authority
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If you want to draw your audience's attention to you, you should
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explain and elaborate on the content in your slides.
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Which of the following is a disadvantage of using handouts during presentations?
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They can distract your audience members.
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Which strategy will help make the question-and-answer portion of presentations as smooth and effective as possible?
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Reframe the questions to match your agenda.
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During presentations, how can you be an audience member who shows support for the presenter?
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Ask questions that pertain to the speaker's topic.
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The primary challenge for a team presentation is to make sure that it is
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cohesive