ServSafe Manager Practice Exam 2021

9 September 2022
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180 test answers

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question
Which unused items may be re-served to another customer?
answer
Prepackaged items such as soup crackers.
question
What is NOT considered a safe way to thaw frozen meat?
answer
Under hot running water.
question
How should a cloth used for wet-wiping be stored?
answer
In a bucket of sanitizing solution.
question
Where should the scoop for the ice machine be stored between uses?
answer
In a protected and designated location.
question
Which symptom must be reported to your regulatory authority when it afflicts a food handler?
answer
Jaundice.
question
What is a thermocouple?
answer
A metal probed thermometer.
question
What is an acceptable method for cooling hot TCS food before storage?
answer
In an ice water bath.
question
Why must ground meats be cooked to a higher temperature than whole cuts of meat?
answer
More pathogens reside on the outside of meat and grinding redistributes the pathogens throughout the meat.
question
If a TCS food will be hot held for service, what is the minimum internal temperature that this food must maintain while being held?
answer
135° F
question
Raw ground beef and pork should be cooked to an internal temperature of 155° F for how many seconds before serving?
answer
17 seconds.
question
A food handler has a wound or a boil on their hand or wrist. What is an appropriate course of action?
answer
Wear an impermeable bandage and cover with a single-use glove.
question
What is the FIFO method (first-in, first-out)?
answer
Storing food items so that the oldest is used first.
question
What symptom is most commonly associated with foodborne illness?
answer
Diarrhea.
question
What is an example of a physical contaminant?
answer
Bones in chili.
question
What should you do if food shipments are not delivered at the correct temperatures?
answer
Reject the delivery.
question
What is the proper sequence to effectively sanitize dishware, utensils, and equipment?
answer
Scrape, wash, rinse, sanitize, air dry.
question
Hand washing stations are required in which areas?
answer
In food prep, service, and dishwashing areas.
question
What is the best approach to dealing with pests?
answer
Deny pests food, water, and shelter. Work with a licensed pest control operator (PCO). Deny pests access to the operation.
question
What or who is most responsible for training new staff about safe food handling practices?
answer
The Certified Food Manager
question
When is a foodborne illness considered an outbreak?
answer
When at least two people experience the same symptoms after eating the same food.
question
All items should be stored away from the walls and how many inches from the floor?
answer
6 inches.
question
If you are packaging fish using a reduced-oxygen packaging method (ROP), the fish must include a label stating what?
answer
That it must remain frozen until used.
question
What activity requires a food handler to wear single-use gloves?
answer
Handling ready to eat foods.
question
The temperature danger zone refers to which range of temperatures?
answer
41° F - 135° F
question
The acronym ALERT stands for Assure, Look, Employee, Report, and Threat. What type of food safety risk does this refer to?
answer
The deliberate contamination of food.
question
Where is the best place to store cleaning tools and chemicals?
answer
In an area only used for this purpose.
question
Jaundice (a yellowing of the skin and eyes) is usually caused by which foodborne illness?
answer
Hepatitis A.
question
To effectively heat sanitize equipment, it must be soaked for at least 30 seconds in hot water that is what minimum temperature?
answer
171° F
question
Hot TCS food needs to be cooled before storage. What is the maximum amount of time you should allow when bringing food down from 135° F to the storage temperature of 41° F or lower?
answer
6 hours.
question
The temperature of food stored in hot holding has dropped into the temperature danger zone for a period of two hours. What should be done?
answer
Quickly bring the food to the correct temperature.
question
An immersion probe thermometer is used for checking the temperature of what?
answer
The temperature of liquids such as soups, sauces, and frying oil.
question
What is the first step when cleaning and sanitizing stationary equipment?
answer
Unplug the equipment.
question
What is considered to be cross-contamination?
answer
Mixing raw food with cooked food that will then be served without further cooking. Storing food on a shelf where it could drip or leak onto the food stored below it. Using the same cutting board for chicken and beef.
question
If a TCS food will be cold held for service, what is the maximum temperature that this food could be held?
answer
41° F
question
How long can you safely store ready to eat TCS food in a cooler at a temperature of 41° F or lower?
answer
7 days.
question
A faucet that supplies clean drinking water is fitted with a flexible hose to fill a mop bucket. a careless employee leaves the end of the hose in a bucket of dirty mop water overnight. Due to changing air pressure within the building's plumbing system, the dirty mop water moves up the hose and into the faucet, contaminating the clean drinking water. What is this type of contamination called?
answer
Cross-connection.
question
What is the minimum internal temperature that raw fish, seafood, shellfish, and crustaceans should be cooked to for at least 15 seconds before serving?
answer
145° F
question
What is considered an example of a corrective action?
answer
Retraining staff who are doing a task improperly. Throwing out food that has been time temperature abused. Rejecting a shipment of food that appears to be spoiled.
question
What would require obtaining a variance from your regulatory authority?
answer
Offering live shellfish from a display tank. Smoking food to preserve it. Packaging fresh juice for later sale. Using food addictives. Curing food. Processing animals for personal use. Using a reduced-oxygen packaging method. Sprouting seeds or beans.
question
Which person is the most susceptible to foodborne illness?
answer
Preschool age children, elderly, and people with compromised immune systems.
question
What is a TCS food?
answer
Food that requires time and temperature control for safety.
question
When cooking a T-bone steak, where should you insert a penetration probe thermometer to check it's temperature?
answer
In the thickest part of the meat.
question
Coving is recommended for food service establishments. What is it?
answer
A curved and sealed edge between the floor and wall, intended to make cleaning easier and more effective.
question
If you are holding a HOT food for service without temperature control, what is the maximum amount of time that the food may remain in the temperature danger zone before it must be stored or thrown out?
answer
4 hours.
question
You are reheating a TCS food from the cooler for immediate service to a guest. Assuming that the food was originally cooked and cooled correctly, what is the minimum temperature that the food must be heated to before serving?
answer
You can safely serve it at any temperature.
question
Which government authority is responsible for writing the codes that regulate food service operations?
answer
State and local health departments.
question
Which type of jewelry are you allowed to wear during food preparation?
answer
A plain band ring.
question
What is the minimum internal temperature that raw roasts (pork, beef, veal, and lamb) should be cooked to for at least 4 minutes before serving?
answer
145° F
question
In which temperature range do pathogens grow the most rapidly?
answer
70° F - 125° F
question
What type of establishment should not serve raw seed sprouts?
answer
A senior living home (high risk of E. coli and Salmonella).
question
These conditions are necessary for the growth of bacteria: food, acidity, temperature, time, oxygen, and moisture. What term is often used for these conditions?
answer
FAT TOM
question
A commercially processed TCS food item is delivered to your establishment with a use-by date that is less than 7 days from the day of delivery. What should you do?
answer
Clearly mark the package with the use-by date.
question
How often should a soft-serve yogurt machine be cleaned and sanitized?
answer
Once a day.
question
A pathogen is considered what type of contaminant?
answer
Biological.
question
What are The Big Eight allergens?
answer
Milk, soy, eggs, wheat, some fish, some seafood, peanuts, tree nuts.
question
What is the easiest and safest way to calibrate a thermometer?
answer
Adjusting the thermometer so that ice water shoes a temperature of 32° F.
question
What is a commonly used chemical sanitizer?
answer
Chlorine, Quats, and Iodine.
question
Foods should be stored so that those requiring a higher internal cooking temperature are on the lower shelves. This is to prevent cross-contamination if foods on the top shelf drip or leak onto the foods stored below. From top to bottom, what is a correct storage arrangement?
answer
Ready to eat foods. Seafood. Whole cuts of beef or pork. Ground meats. Whole and ground poultry.
question
What is a backflow prevention device intended for?
answer
Preventing cross-connection.
question
E. coli is usually contracted from which food?
answer
Ground beef.
question
When is a food service operation able to hold or display TCS foods without temperature control?
answer
After receiving approval in advance by the regulatory authority.
question
What is an acceptable method for improving the appearance of food?
answer
You should never improve the appearance of food by artificial means, since the way food appears can be a clue as to if it's safe to eat or not.
question
What is considered by the regulatory authority to be an imminent health hazard?
answer
A sewage backup. An electrical power outage. Flooding.
question
What is considered a common risk factor that may lead to foodborne illness?
answer
Failing to cook food correctly. Purchasing food from unsafe sources. Holding food at incorrect temperatures.
question
In order from left to right, what should be placed in a three compartment sink for manual dishwashing?
answer
Detergent and water, clean water, sanitizing solution.
question
Using color-coded cutting boards and utensils is an effective strategy to help prevent what?
answer
Cross-contamination.
question
What is the minimum internal temperature that raw poultry should be heated to before serving?
answer
165° F for less than 1 second.
question
If you will be holding a COLD food for service without temperature control, what is the maximum amount of time that the food may remain in the temperature danger zone before it must be served or thrown out?
answer
6 hours.
question
A dishwashing machine should have the ability to measure what?
answer
The concentration of cleaning and sanitizing agents. Water pressure. Water temperature.
question
A cold storage unit must have a reliable thermometer. Where should the thermometer be located?
answer
Near the warmest part of the unit.
question
What is the best way to ensure the proper concentration of chemical sanitizers?
answer
Use a test kit.
question
What is the best example of the fecal-oral route of contamination?
answer
A food handler does not wash their hands after using the restroom.
question
You are reheating previously cooked TCS food from the cooler that will be hot held for service to guests. Assuming that the food was originally cooked and cooled correctly, what is the minimum temperature that the food must be reheated to before being hot held?
answer
165° F for any amount of time.
question
Food from plants that will be hot held for service should be cooked to what temperature?
answer
135° F
question
What symptom should cause a sick employee to be excluded from a food service establishment?
answer
Vomiting.
question
When receiving a shipment of milk, eggs, or live shellfish, the air temperature of the shipping container should be...
answer
45° F or lower.
question
What is a grease trap?
answer
A plumbing fixture that prevents grease buildup from blocking drains.
question
What type of pathogen is NOT normally destroyed by freezing or cooking and must be prevented through good personal hygiene?
answer
Viruses.
question
Stuffing that includes fish, meat, or poultry as an ingredient should be cooked to what minimum internal temperature?
answer
165° F for <1 second.
question
Poultry should be cooked to what minimum internal temperature?
answer
165° F for <1 second.
question
You are heat sanitizing items by soaking them in hot water. What is the minimum temperature that the water should be?
answer
171° F
question
Seafood should be cooked to what minimum internal temperature?
answer
145° F for 15 seconds.
question
What is the maximum temperature for a cold storage unit?
answer
41° F
question
How long can raw TCS food remain in the temperature danger zone before it must be served or thrown out?
answer
4 hours.
question
In most cases, what maximum temperature should TCS food be received at?
answer
41° F
question
What is the temperature danger zone?
answer
Between 41° F and 135° F
question
Injected or brined meats such as ham should be cooked to what minimum internal temperature?
answer
155° F for 17 seconds.
question
Ground, chopped, or minced seafood should be cooked to what minimum internal temperature?
answer
155° F for 17 seconds.
question
Shellfish and crustaceans should be cooked to what minimum internal temperature?
answer
145° F for 15 seconds.
question
You are receiving a delivery of shucked shellfish. What maximum air temperature should the shellfish be received at?
answer
45° F
question
A dish that includes preciously cooked TCS ingredients should be cooked to what minimum internal temperature?
answer
165° F for <1 second.
question
Mechanically tenderized meat should be cooked to what minimum internal temperature?
answer
155° F for 17 seconds.
question
How long can a hot held TCS food remain in the temperature danger zone before it must be served or thrown out?
answer
4 hours.
question
How long can a cold held TCS food remain in the temperature danger zone before it must be served or thrown out?
answer
6 hours.
question
Roasts of pork, beef, veal, and lamb should be cooked to what minimum internal temperature?
answer
145° F for 4 minutes.
question
Steaks or chops or commercially raised game should be cooked to what minimum internal temperature?
answer
145° F for 15 seconds. Unless the meat is ground, then it should be cooked 155° F for 17 seconds.
question
When cooling a hot TCS food for cold storage, how quickly must you bring the temperature down from 135° F to 70° F or lower?
answer
2 hours.
question
Which responsibility is included in the Food and Drug Administration's role?
answer
Regulating food transported across state lines.
question
What scenario can lead to pest infestation?
answer
Storing recyclables in paper bags.
question
Which organization includes inspecting food as one of it's primary responsibilities?
answer
U.S. Department of Agriculture.
question
What must food handlers do when handling ready to eat food?
answer
Wear single-use gloves.
question
A tuna salad is removed from the cooler at 9am and put out for a buffet at 11am. By what time must the tuna salad be served or thrown out?
answer
3pm.
question
What condition promotes the growth of bacteria?
answer
Food held between 70° F and 125° F
question
Parasites are commonly associated with what food?
answer
Wild game.
question
One of the FDA recommended food safety responsibilities of a manager is...
answer
Supervising food handlers to ensure hot and cold food holding temperatures are regularly monitored.
question
How can a food handler reduce or eliminate the risk of food contamination?
answer
Washing their hands after using the restroom.
question
How long should hands and arms be scrubbed during hand washing?
answer
10-15 seconds.
question
Ready to eat food should NEVER be handled with bare hands in what situation?
answer
When food is being served to a high risk population, like children or the elderly.
question
When should a delivery be inspected?
answer
Immediately upon receiving the delivery.
question
Why is it advisable to only remove the amount of food you can prep in a short period of time from the cooler?
answer
To prevent time-temp abuse.
question
It is discovered that a steam table holding hot soup has broken down, and the soup may have been unheated for as long as 3 hours. What should be done with the soup?
answer
Discard the soup, heat a new batch to 135° F and place it in a working steam table.
question
What are the principals in the HAACP system?
answer
1 - Conduct a hazard analysis. 2 - Determine the critical control points. 3 - Establish critical limits. 4 - Establish monitoring. 5 - Establish corrective actions. 6 - Establish verification procedures. 7 - Establish record keeping and documentation procedures.
question
What can hand sinks be used for?
answer
Hand washing only.
question
When heat sanitizing items, they must be submerged in water that is at least 171° F for at least...
answer
30 seconds.
question
Name the four types of pathogens that can contaminate food and cause foodborne illness.
answer
Bacteria, viruses, parasites, and fungi.
question
You see an employee preparing food directly after cleaning the grease trap. What corrective action should be taken?
answer
Dispose of any potentially contaminated food and instruct the employee on proper hand washing procedure immediately.
question
Why should food handlers not wear false eyelashes?
answer
They can become a physical contaminant.
question
Cold TCS food should be received at or under...
answer
41° F
question
A ready to eat pasta salad is taken out of the cooler at 2pm and placed on an outdoor buffet. At what time should the salad be discarded?
answer
8pm.
question
What would be classified as an imminent health hazard?
answer
A broken water main in the facility.
question
Cooler and freezer thermometers should be accurate to within:
answer
+/- 3° F
question
A running faucet below the rim of a sink is rn example of...
answer
cross-connection.
question
What is the sanitizer concentration range for chlorine sanitizers?
answer
50-99 ppm.
question
The final sanitizing rinse of a high temperature dishwasher must be at least...
answer
180° F
question
A chef wants to put a seared tuna dish on the menu. How can she best ensure a safe product for service?
answer
Order the tuna from an approved and reputable supplier.
question
Which of the following is an example of a physical contaminate?
answer
A piece of wood found in a customer's salad.
question
What is an accepted covering for an infected cut on the hand?
answer
A plastic Band-Aid under a single-use glove.
question
Where should employee coats and backpacks be stored?
answer
In a closet or room away from food prep areas.
question
A package of frozen shrimp arrives with large ice crystals present on the outside of the food, and water damage on the box. What is this indicative of?
answer
The product has undergone thawing and re-freezing.
question
What would be the minimum internal cooking temperature of a chopped salmon burger?
answer
155° F
question
Which food item does NOT need to be behind a sneeze guard or in a case in a self-service area?
answer
Whole, unpeeled bananas.
question
A customer calls to report that they contacted a foodborne-illness after they ate at your establishment. What information should you get from the customer?
answer
General contact information and a description of what food and drink the customer consumed.
question
Where should recycling containers be located?
answer
Outside, next to the trash cans.
question
Identify the correct set-up of a three-compartment sink.
answer
Detergent and water (at least 110ËšF), clean water, sanitizer and water.
question
Where should chemicals be stored in a food service operation?
answer
In a closet or shelving area away from food preparation areas.
question
What is an acceptable container for an employee beverage?
answer
A disposable coffee cup with a sip-top lid.
question
An employee is coughing and complaining of experiencing vomiting and diarrhea. How should the situation be handled?
answer
Send the employee home immediately, and require a note from their doctor before they return to work.
question
A case of #10 cans of tomato sauce on a delivery has 4 of 6 cans severely dented, but not punctured or leaking. What should be done with the items?
answer
Return the damaged cans to the delivery driver and request a credit slip for the unusable items.
question
Which action should be taken to prepare for a flood?
answer
Keep an emergency supply of bottled water on hand.
question
You have discovered signs of a cockroach infestation in your dry storage area. What should your first step be to address the problem?
answer
Call a licensed Pest Control Operator to inspect the building and develop an approach.
question
What is the sanitizer concentration range for iodine sanitizers?
answer
12.5-25 ppm
question
What is the best way to ensure that all cleaning tasks are being identified and preformed regularly?
answer
Create a master cleaning schedule, and follow it.
question
After taking a bite of their meal, a customer is developing hives, swollen lips, and shortness of breath. These are signs of what type of illness?
answer
An allergic reaction.
question
What is the best way to ensure proper personal hygiene in employees?
answer
Set up a staff dress code, put it in writing, and enforce it.
question
How long should documentation for both frozen and farm-raised fish be kept?
answer
90 days from the sale of the fish.
question
When catering, the service site should have:
answer
A safe water source for cooking and handwashing.
question
Which mobile kitchen unit is exempt from the full set of rules applied to permanent food-service operations?
answer
An ice cream truck serving frozen packaged novelties and candy.
question
A PCO has completed a pesticides treatment on the facility. What documentation do you need from them regarding the chemicals used?
answer
A safety data sheet (SDS).
question
A manager notices that several nightly cleaning tasks are not being completed by the night crew. How should the issue be addressed?
answer
Assess the number of cleaning duties assigned to the shift to be sure they can be completed in the required time frame.
question
Which food item has been associated with Salmonella Typhi?
answer
Beverages
question
What symptom requires a food handler to be excluded from the operation?
answer
Jaundice
question
What practice is useful for preventing Norovirus from causing foodborne illness?
answer
Correct handwashing
question
How should chemicals be stored?
answer
Away from prep areas
question
What practice can help prevent allergic reactions?
answer
Identify ingredients for customers
question
What symptom can indicate a customer is having an allergic reaction?
answer
Wheezing or shortness of breath
question
When should a food handler with a sore throat and fever be excluded from the operation?
answer
When the customers served are primarily a high risk population
question
A food handler comes to work with diarrhea. What should the manager tell the food handler to do?
answer
Go home
question
What should a food handler do to make gloves easier to put on?
answer
Select the correct sized gloves
question
When can a food handler diagnosed with jaundice return to work?
answer
When approved by the regulatory authority
question
What is the purpose of hand antiseptic?
answer
Lower the number of pathogens on the skin
question
Single-use gloves are not required when
answer
Washing produce
question
What should food handlers do after leaving and returning to the prep area?
answer
Wash hands
question
What type of eggs must be used when preparing raw or undercooked dishes for high-risk populations?
answer
Pasteurized
question
Which organization includes inspecting food as one of its primary responsibilities?
answer
U.S. Department of Agriculture
question
What should a server do after clearing a table?
answer
Wash hands
question
What strategy can prevent cross-contamination?
answer
Buy food that does not require prepping
question
What temperatures do infrared thermometers measure?
answer
Surface
question
When can glass thermometers be used?
answer
When enclosed in a shatterproof casing
question
What information must be included on the label of food packaged on-site for retail sale?
answer
List of ingredients
question
How should an item that has been recalled by its manufacturer be stored in an operation?
answer
Separately from food that will be served
question
Which item should be rejected?
answer
Bags of organic cookies in torn packaging
question
Ready-to-eat TCS food prepped in-house must be date marked if it is held for more than how many hours?
answer
24 hours
question
A local nursing home has a yearly barbecue for its residents. Which food item should not be served?
answer
Rare hamburgers
question
What is the first step in developing a HACCP plan?
answer
Conduct a hazard analysis
question
Bulk unpackaged food in self-service areas must be labeled when
answer
The manufacturer claims the food is healthy
question
The temperature of clam chowder is checked during holding. According to the operation's policy, the chowder must be thrown out. What HACCP principle is being practiced by throwing out the soup?
answer
Corrective action
question
What should a food handler do with food after it is thawed in the microwave?
answer
Cook it using conventional cooking equipment
question
Nursing home cafeteria staff are creating new menu items for a breakfast for residents and their family members. What item is not safe to serve?
answer
Soft boiled eggs
question
What should a server do when taking a food order from customers who have concerns about food allergies?
answer
Describe each menu item to customers who ask, including any secret ingredients
question
What thermometer is best suited to checking a dishwashing machine's final rinse temperature?
answer
Maximum registering thermometer