PM Chapter 4

10 November 2022
4.7 (186 reviews)
75 test answers

Unlock all answers in this set

Unlock answers (71)
question
In project integration management, directing and managing project execution involves carrying out the project management plan by performing the activities included in it.
answer
TRUE
question
Interface management involves identifying and managing the points of interaction between various elements of a project.
answer
FALSE
question
The number of interfaces in a single project is limited, and does not depend on the number of people involved in the project.
answer
FALSE
question
Project integration management must occur just within the context of a particular project
answer
FALSE
question
A SWOT analysis, being a linear process, cannot be performed using the nonlinear mind mapping technique.
answer
FALSE
question
An organization's information technology project selection process should guide the strategic plan.
answer
FALSE
question
Information systems can help an organization support a strategy of being a low-cost producer.
answer
TRUE
question
Projects that address broad organizational needs are likely to fail.
answer
FALSE
question
As projects progress, the organization must reevaluate the need, funding, and will for each project to determine if the project should be continued, redefined, or terminated.
answer
TRUE
question
Opportunities and directives are essentially the same thing
answer
FALSE
question
Projects that arise as a result of problems and directives must be resolved quickly to avoid hurting an organization's business.
answer
TRUE
question
The organization should complete low-priority projects before high-priority ones, if the low-priority ones take less time.
answer
FALSE
question
An organization should consider only projects with a negative NPV if financial value is a key criterion for project selection.
answer
FALSE
question
NPV analysis is a method for making equal comparisons between cash flows for multi-year projects
answer
TRUE
question
An annual discount factor is a multiplier for each year based on the discount rate and year.
answer
TRUE
question
The ROI is always positive
answer
FALSE
question
Payback period is the amount of time it will take to recoup, in the form of net cash inflows, the total dollars invested in a project.
answer
TRUE
question
A project charter typically does not authorize the project manager to use organizational resources to complete the project.
answer
FALSE
question
Some organizations initiate projects using a contract in place of a project charter
answer
TRUE
question
The introduction or overview of a project must only include a list of definitions and acronyms
answer
FALSE
question
A Gantt chart is the same as a project management plan.
answer
FALSE
question
It is necessary that IT project managers have prior technical experience in creating and managing IT products.
answer
FALSE
question
Corrective actions reduce the probability of negative consequences associated with project risks, while preventive actions should result in improvements in project performance.
answer
FALSE
question
Change requests are always made in writing.
answer
TRUE
question
Organizational process asset updates are an important output of the closing process of a project.
answer
TRUE
question
_____ involves working with stakeholders to create the document that formally authorizes a project. a. Developing the project charter b. Developing the preliminary project scope statement c. Developing the project management plan d. Performing integrated change control
answer
A Developing the project charter involves working with stakeholders to create the document that formally authorizes a project —the charter.
question
_____ involves coordinating all planning efforts to create a consistent, coherent document. a. Developing the project charter b. Developing the preliminary project scope statement c. Developing the project management plan d. Developing the organizational process assets updates
answer
C Developing the project management plan involves coordinating all planning efforts to create a consistent, coherent document—the project management plan.
question
The outputs of the _____ process include change request status updates, project management plan updates, and project document updates. a. initiating b. planning c. executing d. monitoring and controlling
answer
D The outputs of the monitoring and controlling process include change request status updates, project management plan updates, and project document updates.
question
The first step in the planning process is _____. a. to tie the information technology strategic plan to the organization's overall strategic plan c. to start defining potential IT projects in terms of their scope, benefits, and constraints b. to perform a business area analysis d. to choose which projects to do and assigning resources to work on them
answer
A The first step in the planning process, starting at the top of the hierarchy, is to tie the IT strategic plan to the organization's overall strategic plan.
question
The _____ stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology. a. project planning b. business area analysis c. resource allocation d. information technology strategy planning
answer
B The business area analysis outlines business processes that are central to achieving strategic goals and helps determine which processes could most benefit from IT.
question
In the _____ stage of selecting information technology projects, organizations define project scope, benefits, and constraints. a. project planning b. business area analysis c. resource allocation d. information technology strategy planning
answer
A In the project planning stage of selecting information technology projects, organizations define project scope, benefits, and constraints.
question
In the _____ stage of selecting information technology projects, organizations select information technology projects. a. project planning b. business area analysis c. resource allocation d. information technology strategy planning
answer
C In the resource allocation stage of selecting information technology projects, organizations select information technology projects.
question
_____ are new requirements imposed by management, government, or some external influence. a. Opportunities c. Problems b. Charters d. Directives
answer
D Directives are new requirements imposed by management, government, or some external influence.
question
_____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time. a. Cost of capital c. Cash flow b. Net present value d. Payback
answer
B Net present value (NPV) analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time.
question
Benefits minus costs is known as the _____. a. cost of capital c. discount factor b. cash flow d. opportunity cost of capital
answer
B Cash flow is the benefits minus costs or income minus expenses.
question
The first step in determining the NPV is to _____. a. determine the estimated costs and benefits for the life of the project and the products it produces b. determine the discount rate c. calculate the net present value d. determine the cash flow
answer
A The first step in determining the NPV is to calculate the estimated costs and benefits for the life of the project and the products it creates.
question
Which of the following is true of return on investment or ROI? a. It is always a percentage. c. It is the result of adding the project costs to the profits. b. It is always a positive number. d. The lower it is, the better.
answer
A The ROI is always a percentage. It can be positive or negative.
question
The _____ is the minimum acceptable rate of return on an investment. a. capitalization rate c. discount rate b. internal rate of return d. required rate of return
answer
D The required rate of return is the minimum acceptable rate of return on an investment
question
Payback occurs when: a. the net cumulative benefits minus costs equal one. c. the net costs are lower than the cumulative benefits. b. the net cumulative benefits equal the net cumulative costs. d. the cumulative benefits are double the cumulative costs.
answer
B Payback occurs when the net cumulative benefits equal the net cumulative costs, or when the net cumulative benefits minus costs equal zero.
question
A project's internal rate of return can be determined by finding what discount rate results in an NPV of _____ for the project. a. zero c. a hundred percent b. one d. fifty percent
answer
A You can determine a project's internal rate of return (IRR) by finding what discount rate results in an NPV of zero for the project.
question
In a weighted scoring model, the sum of the weights of all the criteria must total _____ percent. a. 10 c. 100 b. 50 d. 150
answer
C In a weighted scoring model, a weight is assigned to each criterion based on its importance to the project. Determining weights requires consultation and final agreement. You can assign weights based on percentages; the weights of the criteria must total 100 percent.
question
A _____ is a document that recognizes the existence of a project and provides direction on the project's objectives and management. a. stakeholder register c. directive b. risk register d. project charter
answer
D A project charter is a document that formally recognizes the existence of a project and provides direction on the project's objectives and management.
question
The business case includes information on _____. a. the business need for the project c. the project objective, high-level requirements, and time and cost goals b. relevant government or industry standards d. policies, procedures, guidelines, and systems that influence a project's success
answer
C Many projects require a business case to justify their investment. Information in the business case, such as the project objective, high-level requirements, and time and cost goals, is included in the project charter.
question
A _____ is a document used to coordinate all project planning documents and help guide a project's execution and control. a. project management plan c. scope statement b. statement of work d. business case
answer
A A project management plan is a document used to coordinate all project planning documents and help guide a project's execution and control
question
The _____ section of the project plan should describe the major project functions and activities and identify those individuals who are in charge of them. a. organizational charts b. other organizational or process-related information c. project responsibilities d. management objectives
answer
C This section of the project plan should describe the major project functions and activities and identify the people responsible for them. A responsibility assignment matrix is often used to display this information.
question
The _____ section of the project management plan describes how to monitor project progress and handle changes. a. management objectives c. risk management b. project controls d. technical processes
answer
B The project controls section describes how to monitor project progress and handle changes. Will there be monthly status reviews and quarterly progress reviews? Will there be specific forms or charts to monitor progress?
question
The project schedule information section of the project management plan includes ____. a. a detailed budget c. an elaborate timetable b. a list of key deliverables d. a directory of staff involved in the project
answer
C The project schedule information section should include a detailed schedule that provides more detailed information about the project schedule. It should reference the schedule management plan and discuss dependencies among project activities that could affect the project schedule.
question
The _____ section of the project management plan describes specific methodologies a project might use and explains how to document information. a. management objectives c. risk management b. project controls d. technical processes
answer
D The technical processes section describes specific methodologies a project might use and explains how to document information.
question
The majority of time on a project is usually spent on _____, as is most of the project's budget. a. execution c. closing b. planning d. monitoring and controlling
answer
A The majority of time on a project is usually spent on execution, as is most of the project's budget.
question
_____ should result in improvements in project performance. a. Corrective actions c. Preventive actions b. Defect repairs d. Product acceptance plans
answer
A Corrective actions should result in improvements in project performance
question
Which of the following is a proactive process undertaken to reduce the probability of negative consequences associated with project risks? a. Performance reports c. Defect repairs b. Preventive actions d. Corrective actions
answer
B Preventive actions reduce the probability of negative consequences associated with project risks. The problem has not yet occurred. Measures are taken so that problems do not occur.
question
An IT company revises its process parameters in response to complaints from vendors that products were not ready on time. This would be an example of _____. a. cost forecasting c. defect repairs b. a preventive action d. a corrective action
answer
D Corrective actions should result in improvements in project performance.
question
A(n) _____ is a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes. a. WBS c. performance report b. project charter d. change control system
answer
D A change control system is a formal, documented process that describes when and how official project documents may be changed. It also describes the people authorized to make changes, the paperwork required for these changes, and any automated or manual tracking systems the project will use.
question
_____ involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project's products are correct and complete. a. NPV analysis c. Configuration management b. Project management information systems d. Project time management
answer
C Configuration management ensures that the descriptions of the project's products are correct and complete. It involves identifying and controlling the functional and physical design characteristics of products and their support documentation.
question
_____ involves coordinating all of the other project management knowledge areas throughout a project's life cycle.
answer
Project integration management
question
_____ involves identifying and managing the points of interaction between various elements of the project.
answer
Interface management
question
_____ involves determining long-term objectives by analyzing the strengths and weaknesses, studying opportunities and threats, predicting future trends, and projecting the need for new products and services.
answer
Strategic planning
question
A(n) _____ involves analyzing a company's strengths, weaknesses, opportunities, and threats, and is used to aid in strategic planning.
answer
SWOT analysis
question
_____ is a technique that uses branches radiating from a core idea to structure thoughts and ideas.
answer
Mind mapping
question
_____ refer to undesirable situations that prevent an organization from achieving its goals.
answer
Problems
question
_____ refer to chances to improve the organization.
answer
Opportunities
question
_____ are new requirements imposed by management, government, or some external influence.
answer
Directives
question
_____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time.
answer
Net present value Net present value (NPV) _____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time.
question
A positive NPV means the return from a project exceeds the _____, the return available by investing the capital elsewhere.
answer
cost of capital
question
_____ is the result of subtracting the project costs from the benefits and then dividing by the costs.
answer
Return on investment (ROI)
question
The _____ is the discount rate that results in an NPV of zero for a project.
answer
internal rate of return (IRR)
question
A(n) _____ is a tool that provides a systematic process for selecting projects based on many criteria.
answer
weighted scoring model
question
A(n) _____ is a methodology that converts value drivers, such as customer service, innovation, operational efficiency, and financial performance, to a series of defined metrics.
answer
balanced scorecard
question
_____ factors include relevant government or industry standards, the organization's infrastructure, and marketplace conditions.
answer
Enterprise environmental
question
_____ include formal and informal plans, policies, procedures, guidelines, information systems, financial systems, management systems, lessons learned, and historical information that can be used to influence a project's success.
answer
Organizational process assets
question
_____ project work includes collecting, measuring, and disseminating performance information.
answer
Monitoring
question
A(n) _____ is the approved project management plan plus approved changes.
answer
baseline
question
_____ involves identifying, evaluating, and managing changes throughout the project life cycle.
answer
Integrated change control
question
A(n) _____ is a formal group of people responsible for approving or rejecting changes to a project.
answer
change control board (CCB)
question
A category of software that can help align projects with business strategy is called _____ tools.
answer
business service management (BSM)