MGMT Ch 7 Quiz

_____ is a new technological design or process that becomes the accepted market standard.

In the context of resistance to change, _____ is the use of formal power and authority to force others to change.

In the context of organizational development, the purpose of small-group interventions is to:

Which of the following is true of the S-curve pattern of innovation of a product?

In the context of managing resistance to change, which of the following is an error that managers make in the change phase?

T/F- Bankruptcy or dissolution is likely to occur in the crisis stage unless a company completely reorganizes the way it does business.

In the context of organizational development, the purpose of person-focused interventions is to:

_____ are forces that produce differences in the form, quality, or condition of an organization over time.

Which of the following best defines an incremental change?

____ are workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.

Which of the following best defines results-driven change?

_______ is the phase of an innovation stream in which a scientific advance or unique combination of existing technologies creates a significant breakthrough in performance or function.

_____ is a change based on incremental improvements to a dominant technological design such that the improved technology is fully backward compatible with the older technology.

Which of the following is an error that managers make in the refreezing phase?

In the context of managing resistance to change, which of the following is an error that managers make during the unfreezing stage?

T/F- In terms of change tools and techniques, the General Electric workout is a special kind of results-driven change.

Which of the following best defines technological discontinuity?

In the context of organizational decline, which of the following is true of the crisis stage?

Musccanic Inc., a company that manufactures microprocessors, updates the technology used in its microprocessors once every four years. A study conducted by the R&D team of the company revealed that the microprocessors' growth rate is initially slow, then becomes rapid, and eventually becomes slow again toward the end of the four-year cycle. In the context of technology cycles, this scenario best illustrates _____.

______ is a philosophy and collection of planned change interventions designed to improve an organization's long-term health and performance.

In the context of organizational development, the purpose of large-system interventions is to:

T/F- The compression approach to innovation assumes that innovation is occurring within a highly uncertain environment and that the key to fast product innovation is to use intuition, flexible options, and hands-on experience to reduce uncertainty and accelerate learning and understanding.

In the context of managing resistance to change, ________ is supporting and reinforcing the new changes so that they stick.

Organizational encouragement of creativity occurs when:

Which of the following is a difference between experiential and compression approaches to innovation?

The compression approach to innovation management is used in:

In the context of organizational decline, which of the following is true of the blinded stage?

________ is a change that occurs when incremental improvements are made to a dominant technological design such that the improved version of the technology is fully backward compatible with the older version.

During design competition, _____.

Technological substitution occurs when: