MGMT CH.5

1. It is accurate to say that Situational Leadership II (SLII) is primarily

2. Which of the following statements best describes Situational Leadership®?

3. Who focused on leaders matching their styles to the competence and commitment of employees?

4. The situational approach

5. The SLII model is divided into two parts:

6. Adjusting leadership styles is based on the assumption that

7. In the SLII model, leaders evaluate how __________ and _________ followers are to perform a task.

8. Follower development level in SLII is determined by level of

9. In SLII, leaders use different degrees of ______ and ______ to meet the needs of followers.

10. The Situational Leadership approach

11. The situational approach labels leaders' styles specifically as

12. You are president of a large corporation. At a typical monthly meeting, each of your vice presidents gives standard area reports. In the past, these reports have been good, and the VPs seem satisfied about their work. Based on SLII, which leadership style should you exhibit at the next meeting?

13. Which leadership style includes a high level of support and also is one in which the leader makes the final decision about goal accomplishment.

14. A leader who gives followers instructions about how and when goals should be achieved and supervises them carefully is using

15. A leader who gives recognition and social support to followers is using

16. A leader who lets followers take responsibility for task accomplishment and has less involvement with followers is using

17. You were recently hired into an organization that you have always wanted to work at, and in addition, your education and experience complement your new position perfectly. According to the situational model, your level of development is

18. You recently were promoted to a new position and are very excited, but you have little to no experience with numerous aspects of the new position. According to the situational model, your level of development is

19. You have been employed at your organization for some time and are starting to gain the necessary skills associated with your position but have trouble staying as motivated as you used to be. According to the situational model, your level of development is

20. As a recent graduate from the top paper science program in the country, you quickly receive a position with a large paper company and are given a high-salary position. You are very nervous and feel that you need more experience or assistance to meet organizational standards. According to the situational model, your level of development is

21. Low in competence and high in commitment

22. Some competence but low commitment

23. The development level in the SLII model is

24. Followers who have little skill for the task but are confident in getting the task done are

25. Followers who have some ability to complete a task but lack motivation about the task are

26. Followers who are quite competent to complete tasks but lack the commitment to do so are

27. Followers who are highly motivated, committed, and motivated to accomplish tasks are

28. The D4 follower needs which type of leader?

29. The highly competent, highly committed follower benefits from

30. Which of the following would a leader not ask when determining the nature of the situation?

31. If followers are low in competence and high in commitment, a leader should adopt which style?

36. As the executive director of the local animal humane society, you work with several employees who are at varying levels of experience in working with animal welfare issues and with varying degrees of motivation to continue this important work. Using Situational Leadership concepts, you should

37. Which of the following would a leader ask when determining the commitment level of a follower?

38. Followers can move back and forth along the developmental continuum, therefore leaders should

39. Which of the following would not be considered a strength of the situational approach?

40. Which best describes the reason Situational Leadership is so practical for managers to use?

41. Which of the following is a strength of the Situational Leadership approach?

42. Questionnaires on Situational Leadership often ask for respondents to look at specific applications of leadership styles within situations, which may result in

43. Because of the lack of research studies associated with Situational Leadership, there are questions concerning its theoretical basis. Which of the following is not one of these questions?

44. You are leader of a group project for a class. The other group members seem insecure about whether they can complete the project, but it is apparent that they are competent enough to do a good job. In prior meetings you have been coaching them on the project. Based on SLII, which leadership style should you exhibit at the next meeting?

45. You are the leader of a small jazz band composed of four of your peers who have never been in a jazz group before. As the leader of the band, you have been very straightforward about how the band will function. You have clearly described each of the members' roles, and they are starting to catch on to how the group works. What style do you exhibit next?

46. You are the owner of a small catering company and have recently hired a skilled baker to complement your staff. When business is slow, however, you need the baker to help prepare other kinds of foods. Some of the processes (like deboning fish and preparing soup stock) are complicated and require detailed training. What style should you use under these circumstances?

47. You have recently been made a department head of the new regional office. In getting to know your departmental staff, you have noticed that one of your inexperienced employees is not following through on assigned tasks. She is enthused about her new job and wants to get ahead in the organization. Which alternative represents the most effective leadership style?

48. A leader who emphasizes communication with followers in both achieving goals as well as meeting social needs would best be described as possessing

49. Allowing a group of employees to run the daily operations of the organization while the supervisor remains out of the picture unless he is needed to solve problems, listen to concerns, give praise, and provide feedback is best explained with

50. Once a group has established a plan of action toward achieving its goals, the supervisor allows the group to carry out the plan with little to no involvement. This is an example of

51. Leaders adjust their styles based on

52. Leaders evaluate the competence and commitment of followers in which leadership theory?

53. A highly committed follower who does his job consistently well needs which type of leader?

54. A follower with low-level motivation and mid-to-high level ability to complete the job benefits from

55. The highly committed follower who just has not figured out how to do his job benefits from

56. A leader applying the situational approach would

57. When the leader tries to apply the right style of behavior to the situation he or she

58. Jocelyn is struggling to grasp the process of a new job you have given her. She states she understands the outcome of the project, but not how to start the project. She looks miserable and uninterested in trying to start the project. Which alternative represents the most effective leadership style you should use with Jocelyn?

59. You are leader of a group project for a class in which you previously have successfully used coaching style. Now the group members seem very insecure about whether they can complete the project, but it is apparent that they have learned a lot about how to do the project and are now quite competent to do a good job. You decide to switch to a supporting style. Why did you make this switch?

60. I prefer to use a low level of supportive leader behaviors and high directive behaviors with all of my followers. Which of my followers will benefit most from my use of these behaviors?

61. I tend to tell my staff what to do and how to do it while I encourage them and ask them for input about the goals of our organization. Which of my followers will benefit most from my use of these behaviors?

62. I prefer to tell my staff what to do and rarely integrate them in the decision-making process. Which of my followers will benefit most from my use of these behaviors?

63. Many research studies identify and empirically support the situational approach. This statement is

64. Which of the following is a criticism of situational approach?

65. In Situational Leadership

66. Competence in the Situational Leadership approach can be defined as

67. Commitment in the Situational Leadership approach can be defined as

68. Situational Leadership comprises both directive and supportive dimensions

69. The directive and supportive behaviors in situational approach

70. You communicate well with your followers by encouraging their work and helping them plan out their daily tasks. Which leader behavioral style are you using?

71. You communicate with your followers when necessary and provide direction if followers ask for it but day-to-day control of the decisions and work are left to your followers. You are using which leader behavioral style?