ISM3133 Module 4 Quiz

8 September 2022
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question
Cloud computing can be viewed as an online SaaS and data environment.
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True
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An ASP provides more than a license to use a software application; it rents an operational package to the customer.
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True
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By designing a system in-house, companies can develop and train an IT staff that understands the organization's business functions and information support needs.
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True
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In the context of in-house software development options, the choice between developing versus purchasing software often is called a _____ decision.
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build or buy
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The _____ environment enhances interactive experiences, including wikis and blogs, and social networking applications.
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Web 2.0
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In a(n) _____, the web becomes an integral part of the application, rather than just a communication channel, and systems analysts need new application development tools and solutions to handle the new systems.
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Internet-based system
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Identify a major web-based development environment. a) HP ArcSight b) Oracle DBA c) Cisco's CSR d) Microsoft's .NET
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Not C
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In most large and medium-sized companies, a(n) _____ within the IT department is responsible for providing user support.
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service desk
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Building an application in a _____ environment can offer greater benefits, and sometimes greater risks, when compared to a traditional environment.
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web-based
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A(n) _____ is a firm that delivers a software application, or access to an application, by charging a usage or subscription fee.
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application service provider
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Unlike early innovations such as the mouse and the inkjet printer, most technology advances today affect only output.
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False
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In an efficient design, data is reentered at least two times.
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False
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Every page in a report should include a page header, which appears at the top of the page and includes the column headings that identify the data.
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True
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A(n) _____ is a data validation rule that should be applied to mandatory data items.
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existence check
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In a source document, the main part of a form, called the _____, usually takes up at least half of the space on the form and contains captions and areas for entering variable data.
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body zone
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To reach prospective customers and investors, companies use a live or prerecorded _____, which is an audio or video media file distributed over the Internet.
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webcast
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For upper-level managers who often want to see total figures and do not need supporting details, a(n) _____ is appropriate.
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summary report
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In a data entry screen, such as that shown in the accompanying figure, a(n) _____ is a control feature that is used to represent on or off status and switches to the other status when clicked.
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toggle button
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In a _____ system, the distinction blurs between input, output, and the interface itself.
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user-centered
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In a source document, the _____ contains codes, identification information, numbers, and dates that are used for storing completed forms.
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control zone
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Typically, customers purchase licenses that give them the right to use software under the terms of the license agreement.
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True
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A _____ utilizes standard business software, such as Microsoft Word or Microsoft Excel, which has been configured in a specific manner to enhance user productivity. a. user application b. user interface c. user configuration d. user query
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Not C.
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A software package that can be used by many different types of organizations is called a(n) _____.
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horizontal application
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Regardless of the topics of interest, there are one or more _____, where people gather to meet, offer support, and exchange ideas.
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online forums
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When determining outsourcing fees, a _____ uses a set fee based on a specified level of service and user support.
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fixed fee model
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A firm that offers outsourcing solutions is called a _____.
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service provider
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If a software package is purchased, consider a _____, which offers additional support and assistance from the vendor.
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supplemental maintenance agreement
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Interface design should call for attention to the interface, rather than facilitating design objectives.
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False
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Email is becoming an outdated means of internal and external business communication.
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False
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A transparent interface does not distract the user and calls no attention to itself.
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True
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_____ help offers assistance for a task in progress.
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Context-sensitive
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Betty has a number of report templates at her disposal filed in folders to respond to her boss's requests. In order to know where to find a report that meets the needs of her manager, she first needs to know what category of report will satisfy the request. Betty's lead needs to get a report of all of the purchases made only by his employees, using their employee discount, in a given week. In which of the following folders is she likely to find this category of report? a. Exception reports b. Control reports c. Summary reports
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Not D.
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In a data entry screen, such as that shown in the accompanying figure, a _____ is a control feature that is used to select one or more choices from a group. a. check box d. list box
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Not B, C.
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A _____ is a data validation rule that identifies values that are questionable, but not necessarily wrong.
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reasonableness check
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For horizontal applications or small systems, using a demo copy to enter a few sample transactions could be an acceptable application test.
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True
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There is a major trend toward web-based architecture; it is rare to find firms that still rely on traditional systems.
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False
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Priscilla is providing the junior analysts in her firm with some real-world illustrations to explain some of the recommendations that they must be prepared to make to clients, based on what they have studied in their coursework, in order to solidify their understanding. Which is a reason Priscilla will share with the new analysts for recommending that a client purchase a software package? a. The client has some existing technology in place whose requirements must be met by the new software. b. The client is looking for the lowest possible costs. c. The client wants to develop internal resources and capabilities. d. The client has unique business requirements that must be satisfied by this software application.
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Not A.
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_____ is an example of a nonprofit organization that publishes standards and reports for its members and the general public.
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The Transaction Processing Performance Council (TPC)
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Which is true of a web-based systems development environment?
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Web-based software treats the software application as a service that is less dependent on desktop computing power and resources.
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Web-based software usually requires additional layers, called _____, to communicate with existing software and legacy systems.
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middleware
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When determining outsourcing fees, a _____ has a variable fee based on the number of users or workstations that have access to the application. a. usage model b. fixed fee model c. subscription model d. transaction model
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Not A, B.
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All screen designs should be documented for later use by programmers.
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True
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User-selected help always offers assistance for a task in progress.
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False
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Interface designers can obtain data, called _____, by using software that can record and measure user interaction with a system.
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usability metrics
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In older systems, often the user interface mainly consisted of _____ screens that allowed a user to send commands to the system.
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process-control
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Apple was a pioneer in user interface development, introducing the _____, complete with mouse and screen icons, in the early 1980s.
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graphical user interface
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Betty has a number of report templates at her disposal filed in folders to respond to her boss's requests. In order to know where to find a report that meets the needs of her manager, she first needs to know what category of report will satisfy the request. Betty's manager wants to see just the total sales figures without many of the supporting details. In which of the following folders is she likely to find this category of report?
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Summary reports
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A(n) _____ does not distract a user and calls no attention to itself.
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transparent interface
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A _____ system allows a customer to request a fax using email, via the company website, or by telephone. a. frontfax b. digifax c. turnfax d. faxback
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Not B.
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Compared with software developed in-house, a software package is almost always more expensive.
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False
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In a traditional systems development environment, security issues usually are less complex than with web-based systems, because the system operates on a private company network, rather than the Internet.
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True
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There is a standard method for assigning the weight factors in an evaluation model.
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False
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In the context of in-house software development options, companies that develop software for sale are called _____.
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software vendors
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Which is true of a traditional systems development environment?
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Many applications require substantial desktop computing power and resources.
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An accurate forecast of TCO is critical, because nearly _____ percent of total costs occur after the purchase of the hardware and software, according to Gartner, Inc.
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80
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A(n) _____ is a technique that uses a common yardstick to measure and compare vendor ratings.
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evaluation model
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The interface is where a user interacts with the system.
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True
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A data type check is a data validation rule that is used when data must be in predetermined sequence.
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False
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A(n) _____ is a data validation rule that is performed on two or more fields to ensure that they are consistent or reasonable when considered together.
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combination check
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A user interface (UI) is the key to _____, which includes user satisfaction, support for business functions, and system effectiveness.
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usability
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A _____ language feature allows users to type commands or requests in normal text phrases.
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natural
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The _____, which appears at the beginning of a report, identifies the report and contains the report title, date, and other necessary information.
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report header
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In a source document, the _____ contains any required signatures.
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authorization zone
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If variable input data is needed, a _____ must be provided to explain what is needed.
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dialog box
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RFPs and RFQs have the same objective: to obtain vendor replies that are clear, comparable, and responsive, so that a well-informed selection decision can be made.
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True
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The _____ must include users, who will participate in the selection process and feel a sense of ownership in the new system.
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evaluation and selection team
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The main reason for offshore outsourcing is to _____.
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lower bottom-line costs
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When companies acquire web-based software as a(n) _____, they can limit in-house involvement to a minimum.
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service
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Context-sensitive help displays information about any task when the user requests it.
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False
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To reach prospective customers and investors, companies use a live or prerecorded webcast, which is an audio or video media file distributed over the Internet.
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True
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Generally, reports used by individuals at higher levels in an organization include more detail than reports used by lower-level employees.
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False
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A(n) _____ is a data validation rule that can be used for data items that must have certain values.
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validity check
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_____ is an online data entry method where a blank form that duplicates or resembles the source document is completed on the screen.
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Form filling
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Companies use various _____ methods to maintain output integrity and security.
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output control