Com 101 (Straighterline) Topic 12

7 September 2022
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small group
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A collection of between 3 and 15 individuals who freely interact with one another and share a common goal
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forming
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The orientation phase of group development in which group members get to know one another and learn the function of the group.
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storming
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The phase of group development in which conflicts or disagreements arise that can threaten the group.
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Norming
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The phase of group development in which the group establishes rules for behavior and accomplishing tasks.
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performing
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The phase of group development in which the group has resolved differences and is able to be most productive.
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Norm
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An expectation that group members have about how others in the group will think and behave
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Group Cohesion
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The degree to which group members conform and are motivated to stay in the group
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Group Dynamics
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The study of how a group functions and the behavior of its members.
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Task Role
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An informal role that a member plays to help a group accomplish its work
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Maintenance Role
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An informal role that a member plays to help a group maintain the relationships among group members.
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Disruptive Role
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An informal role that interferes with the effective functioning of a group.
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Communication Network
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The method by which information is generated and distributed throughout members of a group
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"Groups meet needs," "Groups are everywhere," and "Working effectively in groups requires training" are statements that explain types of small groups. reasons for studying small-group communication. ways of interacting in small groups. methods of studying small-group communication.
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reasons for studying small-group communication
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What is true of small groups? They are comprised of three to nine people. Members are interdependent. Group members work toward a common goal. All of the above are correct.
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All of the above are correct.
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A group that meets via Skype to discuss integrated urban housing developments for cities near Los Angeles is an example of a relationship-oriented group. task-oriented group. cluster-oriented group. meeting-oriented group.
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task-oriented group.
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A process of using communication to influence the behaviors and attitudes of others to meet group goals and to benefit the group is groupthink. inclusion. leadership. role.
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leadership.
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According to French and Raven, referent power is power based on others' admiration and respect. the ability to give followers what they want and need. power that arises when other members value a person's knowledge or expertise. the ability to withhold from followers what they want and need.
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power based on others' admiration and respect.
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Informal rules for group interaction, the emotional tone created within a group, and group member roles are comprised in leadership skills. brainstorming techniques. maintenance functions. a group's culture.
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a group's culture.
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Creating a discussion question, evaluating prospective solutions, and brainstorming and evaluating possible solutions are steps in group conflict. group diversity. group decision making. groupthink.
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group decision making.
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Which of the following statements is true? Groups exist solely for problem solving. Effective leaders do not adapt their leadership skills to the needs of the group. Technology can be utilized to help facilitate communication within small groups. Groupthink is a helpful and effective method of decision making.
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Technology can be utilized to help facilitate communication within small groups.
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When communicating with other group members, you should use technical language, so that you appear more credible. state numerous points at a time. be long-winded. relate your remarks to previous statements.
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relate your remarks to previous statements.
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To manage group conflict ethically, members must be willing to listen to and compromise with others. base their disagreements on feeling and intuition. disagree with people rather than ideas. defend their ideas and refuse to listen to others' ideas.
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be willing to listen to and compromise with others.
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One example of a formal role is when the treasurer of an organization pays the monthly bills. Select one: True False
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true
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In terms of communicative competency, effective leaders attempt to force their own ideas into group discussions. Select one: True False
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false
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The statement "I think Xu's point is well made and we should look at it more closely" is an example of a supporting statement. Select one: True False
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true
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Group norms are less difficult to create in computer-mediated environments. Select one: True False
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false
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One reason you should learn about small groups is that humans need groups to meet needs they cannot meet as individuals. Select one: True False
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true
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If you're part of a group formed specifically to solve a problem, you are in an emergent group. Select one: True False
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false
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"One problem I see with Cindy's idea..." is an example of a coordinating statement. Select one: True False
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false
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"The municipal government, the city, should provide garbage collection—not private haulers." This statement is an example of a question of fact. Select one: True False
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false
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A designated leader is someone who has been appointed or elected to a leadership position. Select one: True False
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true
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A person can play only one role in a particular discussion. Select one: True False
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false
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If a group member wants to keep voting on an issue until his or her choice is selected, the member is performing a self-centered function. Select one: True False
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true
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Individuals in small-group communication must perceive that they have a mutually interdependent purpose. Select one: True False
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true
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Group leaders must identify the group's task and create group member cohesion, among other duties. Select one: True False
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true
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Leadership involves communication that influences the group to move toward its goals. Select one: True False
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true
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The statement "I don't care; whatever you want to do is fine with me" is likely to be uttered by a democratic leader. Select one: True False
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false
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An example of a role is one played by a person who nearly always breaks the tension by making a joke or lightening up the discussion Select one: True False
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true
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An example of a norm in small-group discussion might be that everyone sits in a circle with no one in an obvious leadership seat Select one: True False
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true
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Within-group diversity consists of observable characteristics and implicit characteristics Select one: True False
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true
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The least directive style of leadership is democratic. Select one: True False
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false
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Leaders have expert power if they have earned certificates or degrees in the subject areas for which they are providing information. Select one: True False
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false
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45. Which of the following reasons is NOT given in your text for why you should study small-group communication? A. Groups are everywhere. B. It is more fun to do things with a group of people rather than as an individual. C. Small groups are a means of participating in the democratic process. D. Groups meet needs that people cannot meet as individuals
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B. It is more fun to do things with a group of people rather than as an individual.
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Which of the following is most likely an example of an assigned group? A. a group of students studying for an exam B. a group of friends at a party C. a group of students asked by their resident advisor to repaint the cafeteria D. a group of students practicing for basketball tryouts
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C. a group of students asked by their resident advisor to repaint the cafeteria
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Which of these groups may be classified as a secondary group? A. roommates B. friends you socialize with regularly C. a student committee on improving campus meal plans D. coworkers who regularly share coffee breaks
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C. a student committee on improving campus meal plans
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All of the following are needs fulfilled by primary groups EXCEPT A. achievement. B. belonging. C. inclusion. D. affection.
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A. achievement.
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Which of the following is most likely an example of a primary group? A. a group of workers solving a problem B. a group of students preparing a presentation C. a group of women playing cards D. a group of workers building a house
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C. a group of women playing cards
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Approximately what percentage of workers report in polls that their time spent working in meetings could be more productive? A. 35% B. 55% C. 75% D. 95%
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C. 75%
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According to research cited in your textbook concerning group size, how many people should be in a small group to increase the likelihood that it will be a productive group? A. 1 or 2 B. 3 or 4 C. 5 or 6 D. 7 or 8
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B. 3 or 4
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The ability to withhold from followers what they want is called A. reward power. B. punishment power. C. referent power. D. expert power.
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B. punishment power.
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When other members value the knowledge or expertise of a person, that person has A. reward power. B. designated power C. referent power. D. expert power
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D. expert power
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When other members of a group admire and respect a person, that person has A. reward power. B. punishment power. C. referent power. D. expert power.
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C. referent power.
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Which of the roles described here is more of an informal role than a formal role? A. Zyna's role of balancing the checkbook as the club's treasurer B. Cecelia's role of taking notes as the club's secretary C. Francisco's role of maintaining order as the club's parliamentarian D. Jenny's role of "taskmaster" because of her ability to maintain focus and not be sidetracked by frivolity and side talk
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D. Jenny's role of "taskmaster" because of her ability to maintain focus and not be sidetracked by frivolity and side talk
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Which of the following statements illustrates a task function statement? A. "Do whatever you want, I don't care." B. "It doesn't help to call each other names. Let's stick to the issues." C. "I think Tara's point is well made." D. "Let's make a list of what we still need to do
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D. "Let's make a list of what we still need to do."
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Which of the following is NOT a defining characteristic of a small group according to the textbook? A. Behavior of the group is based on norms, values, and procedures accepted by members of the group. B. Each person in the group has a sense of belonging or membership. C. Each person's success is contingent upon the success of the group in achieving its goal. D. All of the communication interaction in the group is oral, verbal communication.
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D. All of the communication interaction in the group is oral, verbal communication.
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According to the definition of a small group in the book, which of the following would NOT be defined as a small group? A. five people who voluntarily serve in the Metro Civil Rights Commission to propose policy to the City Council B. six people working for the same company on various projects in different departments C. nine women who meet once a month on a Thursday in a support group for victims of wife abuse D. four old men who meet weekly in the back of a local tavern in their "club" that promotes crime watch
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B. six people working for the same company on various projects in different departments
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Which of the following would NOT be considered a leader according to definitions presented in the text? A. a person who influences the behavior and attitudes of others through communication B. someone who becomes an informal leader by exerting influence toward achievement of a group's goal but who does not hold the formal position or role of a leader C. one member persuading another to sabotage a group goal D. a chair or facilitator who has been appointed or elected to their position
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C. one member persuading another to sabotage a group goal
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Which of the following is NOT a type of interpersonal influence of power? A. reward B. punishment C. expert D. pride
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D. pride
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Which of the following statements regarding gender and group interaction is supported by research? A. Men use more exclamation points in online discussions. B. Women prefer more formal speech forms. C. Men are more influential. D. Women are better leaders.
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B. Women prefer more formal speech forms.
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Which concept of group leadership assumes that interpersonal influence is the primary skill needed by an effective group leader? A. trait approach B. communicative competencies approach C. style approach D. functions approach
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B. communicative competencies approach
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The statement "I don't care; whatever you want to do is fine with me" is most likely to be uttered by a A. laissez-faire leader. B. democratic leader. C. autocratic leader. D. emergent leader
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A. laissez-faire leader.
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The key characteristics of a group decision support system are efficiency and A. cost. B. support. C. anonymity. D. training.
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C. anonymity.
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Within-group diversity is influenced by observable characteristics and A. sex characteristics. B. race characteristics. C. age characteristics. D. implicit characteristics.
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D. implicit characteristics.
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Which situation invites an emergent leader? A. The company has just announced impending personnel reductions, and a small group of recently hired employees have gathered to discuss strategy. B. The company is bringing in a new vice president to be part of the upper management team. C. The company, named for the family that founded it, has just announced that the boss's daughter will be the new CEO. D. The company has a personnel committee that is always headed by the director of personnel with regional directors as its members.
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A. The company has just announced impending personnel reductions, and a small group of recently hired employees have gathered to discuss strategy.
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Did the president of the United States really have intestinal flu or was it a more serious malady? This is a question of A. value. B. fact. C. policy. D. interest.
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B. fact.
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Which of the following is an implicit characteristic of group members? A. age B. race C. individuals' worldviews D. personal artifacts
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C. individuals' worldviews
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Americans have a cultural bias that favors which leadership style described in the book? A. autocratic leadership B. laissez-faire leadership C. republican leadership D. democratic leadership
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D. democratic leadership
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The great Tennessee basketball coach Pat Summit is able to motivate her players because she has charisma and her players respect her a great deal. What type of power might she possess? A. reward power B. punishment power C. referent power D. expert power
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C. referent power
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The great Tennessee basketball coach Pat Summit is able to win so often because her team understands what the opponent is trying to do on offense and defense. Pat Summit is a master at knowing what types of plays the other team is going to run during the game. What type of power might she possess? A. reward power B. punishment power C. referent power D. expert power
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D. expert power