Supply chain management refers to a set of approaches and techniques firms employ to efficiently and effectively integrate their manufacturers, warehouses, transportation intermediaries, stores, and _________.
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Suppliers
Supply chain management refers to a set of approaches and techniques firms employ to efficiently and effectively integrate their suppliers, manufacturers, distribution centers, stores, and transportation intermediaries into a seamless operation.
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As the dominant member of the channel of distribution, Coca-Cola holds a lot of power in the relationship with independent grocery stores, and as such, it performs the functions of restocking merchandise, setting up special displays, and rotating merchandise. This is an example of a(n)
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Administered Vertical Marketing System
In administered vertical marketing system, there is no common ownership and no contractual relationships, but the dominant channel member controls or holds the balance of power in the channel relationship.
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_____ power is exhibited when one channel member wants to be associated with another channel member; the channel member with whom the others want to be associated has the power to get them to do what they want.
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Referent
Being associated with a big retailer like Walmart gives smaller companies exposure and can thus allow them to attract other retailers' business. Given that fact, Walmart could exert referent power over the smaller company by dictating the actions of the smaller company (i.e., to carry your firm's products, your firm must do the following . . .).
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Purchase data collected at the point of sale are stored in
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Data Warehouses
Purchase data collected at the point of sale go into a huge database known as a data warehouse. The information stored in the data warehouse is accessible on various dimensions: level of merchandise aggregation, level of the company, and point in time.
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A(n) _____ involves the computer-to-computer transmission of sales data, purchase orders, invoices, and data about returned merchandise between a retailer and its vendors.
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Electronic Data Interchange (EDI)
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_______ is an approach for improving marketing channel efficiency in which the manufacturer is responsible for maintaining the retailer's inventory levels in each of its stores.
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VMI
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In a distribution center, which person would be responsible for the financial planning and analysis of merchandise, and its allocation to stores?
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Planner
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The _____ is the person who coordinates deliveries to the distribution center.
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Dispatcher
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Radio frequency identification tags are _______.
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Tiny computer chips that transmit information about the contents of containers
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Using a ___________, merchandise cartons are prepackaged by the vendor for a specific store.
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Cross-Docking Distribution
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What two additional tasks are required in order to make merchandise "floor-ready"?
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Ticketing and Scanning
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A forklift operator in a warehouse who needs to know how much of each item to get from specific storage areas would consult a(n) _______
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Pick Ticket
The pick ticket is a document or display on a screen in a forklift truck indicating how much of each item to get from specific storage areas.
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JIT inventory systems are associated with all of the following except
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More Inventory to Warehouse
(Frequent deliveries of less merchandise, reduced lead time, increased product availability, lower inventory investment)
JIT inventory systems deliver less merchandise on a more frequent basis than traditional inventory systems and offers the benefits of reduced lead time, increased product availability, and lower inventory investment.
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By eliminating the need for paper transactions, the EDI in the JIT systems reduces ________
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Lead Time
By eliminating the need for paper transactions, the EDI in the JIT systems reduces
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