BUS 137 Chapter 14 Quiz

_____ provides managers with continuous feedback so that when plans are not carried out properly, managers can take steps to correct the problem. Multiple Choice Benchmarking Bootlegging Groupthink Control Brainstorming

_____ involves the use of pricing mechanisms and exchange relations to regulate activities in organizations as though they were economic transactions. Multiple Choice Bureaucratic control Pricing control Feedback control Market control Clan control

_____ does not assume that the interests of the organization and individuals naturally diverge. Multiple Choice Clan control Concurrent control Formal control Bureaucratic control Market control

_____ are designed to measure progress toward set performance goals, and if necessary, to apply corrective measures to ensure that performance meets objectives. Multiple Choice Innovative catalysts Transfer prices Returns on investments Profit and loss statements Bureaucratic control systems

In computer-controlled production technology, the strategy of _____ is more efficient because deviations are controlled closer to their source. Multiple Choice market control operator control specialist control clan control concurrent control

Which of the following stages of budgetary control involves dealing with identifying what is being accomplished and comparing the results with expectancies? Multiple Choice taking action establishing expectancies performing budgetary operations estimating sales charting a broad plan for the company

The _____ budget is used for the cost of fixed assets like plants and equipment. Multiple Choice master capital production cash cost

_____ starts with the assumption that organizations are collections of people performing many different but related activities to satisfy customer needs. Multiple Choice Balanced scorecard approach Activity-based costing Economic value adding Lean accounting The theory of constraints

The _____ shows the financial picture of a company at a given time. Multiple Choice debt-equity ratio balanced scorecard balance sheet theory of constraints net working capital ratio

_____ refers to limiting measures to functional or departmental responsibilities rather than the organization's overall objectives. Multiple Choice Vanity Narcissism Inanity Provincialism Pettiness

_____ is a process wherein managers control work by dividing and simplifying tasks. Multiple Choice Human relations Scientific management Contingency perspective Management myopia Qualitative management

Which of the following actions is recommended for managing in an empowered world? Multiple Choice Close supervision, checks, and balances should be the norm. After-the-fact controls should be used rather than real-time controls. Management control should be based on obedience. Incentive systems should reinforce teamwork. More emphasis should be laid on managing by numbers.

_____ are targets that establish desired performance levels, motivate performance, and serve as benchmarks against which to assess actual performance. Multiple Choice Skunkworks Liabilities Management audits Gatekeepers Standards

Policies restricting workplace romance, tattoos and body art, and public disclosure of corporate information are examples of _____ control. Multiple Choice social feedback concurrent feedforward clan

_____ control focuses on the use of information about results to correct deviations from the acceptable standard after they arise. Multiple Choice Reactionary Concurrent Corrective Outback Feedback

Required information for preparing a _____ budget includes types and capabilities of machines and availability of materials. Multiple Choice production capital cash sales cost

The _____ is an itemized financial statement of the income and expenses of a company's operations. Multiple Choice balanced scorecard current ratio return on investment balance sheet profit and loss statement

_____ motivates people and provides information that enables them to correct their own deviations from performance standards. Multiple Choice Strategic window Groupthink Management myopia Feedback Provincialism

A _____ refers to a control system combining four sets of performance measures: financial, customer, business process, and learning and growth. Multiple Choice balanced scorecard concurrent control management audit feedforward control standard

A(n) _____ is the charge by one unit in the organization for a good or service that it supplies to another unit of the same organization. Multiple Choice market control transfer price outsource item bureaucratic control balanced scorecard