SIT WHAT

Which of the following are examples of analytical information?

Which of the following systems allow users to create, read, update, and delete data in a relational database?

Which of the following is not an example of an advantage of using a relational database?

What is erroneous or flawed data?

Which of the following asks users such as MIS experts, to write lines of code to answer questions against a database?

How would the marketing industry use business intelligence?

Which of the following contains a subset of data warehouse information?

What is data mining?

What maintains information about various types of objects, events, people, and places?

Who is the person responsible for creating the original website content?

Of the following sequences which goes from largest amount of data to smallest?

What is a primary key?

What is one of the biggest pitfalls associated with real-time information?

QBE or Query by Example is a query methodology in Access used primarily by

Some of the serious business consequences that occur due to using low-quality information to make decisions are all of the following except:

A birthdate of 2/31/10 is an example of ______ but _______ information.

How would the airline industry use business intelligence?

What is a real-time system?

Imagine you need to find information on customer Steve Smith. You may have 20 customers with the same name so a _______ helps to identify each record uniquely.

What is dynamic information?

What is data that humans, in interaction with computers, generate?

Jay Wright works at a top accounting firm in Salt Lake City and his responsibilities include writing letters, memos, and emails along with generating reports for financial analysis and marketing materials for products. Jay's duties provide value-add to his company and would be categorized as occurring at the different information ________.

How would the marketing industry use business intelligence?

Through data mining, Best Buy discovered the pattern/trend that _______ of their customers were responsible for _____ of their sales.

One of the primary goals of a database is to eliminate information redundancy by recording each piece of data in only one place in the database. What does the elimination of information redundancy do for a database?

What is one of the biggest pitfalls associated with real-time information?

Which of the following creates, reads, updates, and deletes data in a database while controlling access and security?

In big data analytics more data is typically _______ than _______

What is an organization performing when it asks CRM questions such as "which customers are at risk of leaving"?

Drones are now being used by Amazon to support logistics. What are drones?

What is the purchasing of goods and services such as large McDonald's potatoes, to meet the needs of the supply chain?

An organization's most valuable customers are identified through RFM, which stands for?

Which of the following sequence goes from smallest amount of data to largest?

In a data warehouse information is:

Which of the following systems allow users to create, read, update, and delete data in a relational database?

Which of the following are examples of analytical information?

What maintains information about various types of objects, events, people, and places?

Which of the following stores information about a person, place, thing, transaction, or event?

Which of the following would not be considered part of the timely characteristic of high-quality information?

Which of the following encompasses all organizational information, and its primary purpose is to support the performing of managerial decisions and analysis tasks?

QBE or Query By Example is a query methodology in Access used primarily by _______.

What has moved beyond Excel graphs and charts into sophisticated data visualizations that display information graphically so that it can be more easily understood.

Which of the following is an advantage of using a data-driven website like Zappos?

What is a primary key?

The example the book gave of www.EllisIsland.org, which generates more than 2.5 billion hits, is a site that offers a database that can easily adjust to handle massive volumes of information. What is this an example of?

Which of the following lists include all of the five characteristics common to high quality information?

What occurs when a website can know enough about a person's likes and dislikes that it can fashion offers that are more likely to appeal to that person?

If suppliers are _______ in the supply chain then customers are _______ in the supply chain.

What is procurement?

What is an organization performing when it asks CRM questions such as "who are our best and worst customers"?

What allows separate systems to communicate directly with each other, eliminating the need for manual entry into multiple systems?

Which question below represents a CRM predicting technology question?

Which of the following is not one of the three main integration tools?

In which of the five basic supply chain activities do you build relationships with suppliers to procure raw materials?

What can effective and efficient SCM or supply chain management systems like the one at Procter & Gamble enable an organization to accomplish?

SCM stands for:

What takes information entered into a given system like sales, and sends it automatically to all downstream systems and processes like billing?

Kaplan and Norton developed the _______ so that companies could measure ERP success as well as to clarify their strategy and translate it into action.

There are three main software integration tools including:

Several historic large ERP failures include:

The main reasons for ERP failures include:

What modifies existing software according to the business's or user's requirements?

Walmart and Procter & Gamble (P&G) implemented a tremendously successful SCM system. The system linked Wal-Mart's ________ centers directly to P&G's ________ centers.

Analytical CRM can help you determine which type of marketing and sales campaign to launch and which customers to target so that you can achieve uplift. Uplift means?

What is at the heart or center of any ERP system so that you have one version of the truth?

If you were looking for an ERP or Enterprise Resource Planning software package specifically for a small enterprise _______ might be the best company or vendor to look into

What is Supply Chain Management (SCM)?

The supply chain at GBI Bikes (SAP Case Study) has three main links including:

Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?

What is customer relationship management (CRM)?

Which of the following is not one of the three phases in the evolution of CRM?

Which of the following is one of the three business areas of supply chain management?

Who are the primary users of ERP systems? Hint: They use the SAP FI, CO, MM and PP modules.

What is a method of sending audio and video files over the Internet in such a way that the user can view the file while it is being transferred?

What uses GPS tracking to track vehicles?

Which social media site uses LBS?

Using CRM to measure success effectively, only requires tracking _______ sales, marketing or customer service metrics.

Which of the following occurs when everyone involved in sourcing, producing, and delivering the company's product works with the same information in an ERP system like SAP?

Database maintains information on

Which of the following is a common CRM sales metric?

Which of the following was one of the first CRM components built to address the issue that sales representatives were struggling with overwhelming amounts of customer account information that they were required to maintain and track in the sales process?

Enterprise Resource Planning or ERP software packages can be purchased from several companies including:

Which software application's primary business benefits include forecasting, planning, purchasing, material management, warehousing, inventory, and distribution?

What did the UK Defense department do so that they did not have to do manual entry into multiple databases?

Which of the following implies that aggregate or summary information is in agreement with detailed information?

The data warehouse compiles information from internal databases and external databases through _______.

Which of the following is incorrect in reference to a database?

What is the primary problem with redundant information?

Which of the following occurs when the same data field has different values?

What type of website like Zappos is an interactive website kept constantly updated and relevant to the needs of its customers using a database? FOR

Who is the person responsible for updating and maintaining website content?

Which city did Golfsmith discover through BI; was the worst possible location for a new mega golf store?

What refers to the overall management of the availability, usability, integrity, and security of company data?

Walmart and Procter & Gamble (P&G) implemented a tremendously successful SCM system. The system linked Wal-Mart's ________ centers directly to P&G's ________ centers.

Which of the following is not one of the three most common core ERP components focusing on internal operations?

Which ERP component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?

What is the key word in ERP? Hint: You have one single database for the entire _______.

Which of the following is not one of the three main integration tools?

What is supply chain visibility?

The supply chain at GBI Bikes (SAP Case Study) has three main links including:

Which CRM system supports the traditional transactional processing for day to day front office customer transactions?

Which of the following was one of the first CRM components built to address the issue that sales representatives were struggling with overwhelming amounts of customer account information that they were required to maintain and track in the sales process?

Jet Blue and Dodge have both learned that because of social media today:

What is an organization performing when it asks CRM questions such as "who are our best and worst customers"?

In 2015, a tiered ERP architecture can include:

What is the purchasing of goods and services such as large McDonald's potatoes, to meet the needs of the supply chain?

If you were looking for an ERP or Enterprise Resource Planning software package specifically for a small enterprise _______ might be the best company or vendor to look into.

Which of the following is one of the three business areas of supply chain management?

What is customer relationship management (CRM)?

Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?

Which question below represents a CRM analyzing technology question?

Which of the following was one of the first CRM components built to address the issue that sales representatives were struggling with overwhelming amounts of customer account information that they were required to maintain and track in the sales process?

Which of the following represents sales force automation?

Which of the following is an extended ERP component?

If suppliers are _______ in the supply chain then customers are _______ in the supply chain.

There are three main software integration tools including:

Which of the following is not one of the three phases in the evolution of CRM?

The Kaplan and Norton balanced score card helps companies to measure ERP success. In addition to financial metrics, it also includes:

This allows separate systems to communicate directly with each other, eliminating the need for manual entry into multiple systems?

In 2015, a tiered ERP architecture can include:

Which of the choices below represents the bullwhip effect?

SCM stands for:

Jay Wright works at a top accounting firm in Salt Lake City and his responsibilities include writing letters, memos, and emails along with generating reports for financial analysis and mearketing materials for products. Jay's duties provide value-add to his company and would be categorized as occurring at the different information ________.

Which of the following is incorrect in reference to a database?

Which of the following represents a reason for low-quality information?

Which of the following asks users such as MIS experts, to write lines of code to answer questions against a database?

In the relational database model, what is a person, place, thing, transaction, or event about which information is stored?

Who is the person responsible for updating and maintaining website content?

A database maintains information on ________.

What is dynamic information?

A data warehouse is a ________ collection of information, gathered from many different ________ databases, that supports business analysis activities and decision-making tasks.

QBE or Query By Example is a query methodology in Access used primarily by _______.

What has moved beyond Excel graphs and charts into sophisticated data visualizations that display information graphically so that it can be more easily understood.

Which of the following encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support daily operational tasks?

Most people request real-time information without understanding that continual ________ is one of its biggest pitfalls.

A cube of information can be used to focus on:

Which of the following lists include all of the five characteristics common to high-quality information?

Which of the following contains a subset of data warehouse information?

Which application's primary business benefits include sales forecasts, sales strategies, and marketing campaigns?

Analytical CRM can help you determine which type of marketing and sales campaign to launch and which customers to target so that you can achieve uplift. Uplift means?

What can effective and efficient SCM or supply chain management systems like the one at Procter & Gamble enable an organization to accomplish?

What is enterprise resource planning?

Reasons ERP systems are powerful tools include?

Which of the following is an extended ERP component?

Which question below represents a CRM reporting technology example?

Instead of shipping parts from Germany, Porsche uses what new local procurement process, building parts layer by layer in an additive process - a three-dimensional solid object from a digital model?

What occurs when a website can know enough about a person's likes and dislikes that it can fashion offers that are more likely to appeal to that person?

Three key main integration tools include:

Which of the choices below represents the bullwhip effect?

Which of the choices below does not represent an organization that requires up-to-the-second information?

Why do relational databases use primary keys and foreign keys?

Which question below represents a CRM analyzing technology question?

What is erroneous or flawed data?

Which of the following implies that aggregate or summary information is in agreement with detailed information?

What is it called when a manager has so much data and information that he or she cannot make a decision?

Which of the following is an example of Analytical information?

How would the banking industry use business intelligence?

What includes the inbound and outbound processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain?

_______ CRM supports traditional front-office customer transactions and _______ CRM supports back-office strategic analysis.

Nestle had poor information and was unable to evaluate its business effectively. The problem was that its 9 million records including 550,000 vendors were:

What is the primary tool that retrieves information and helps managers graphically design the answer to a question?

Which of the following are examples of transactional information?

What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks?

What is the overall management of the availability, usability, integrity, and security of company data?

Which of the following statements does not describe the Zappos database?