Operations Management Midterm

which of the following are the primary functions of all organizations

which of the following pioneers was not making a professional impact during the scientific management era

which of the following would not be an operations function in a commercial bank

the marketing functions main concern is with

which of the following tasks within an airline company are related to operations

what is a global network of organizations and activites that supply a firm with good and services

which of the following fosters specialization and worldwide supply chains

reasons to study operations management include

reasons to study operations management include learning about

what are the 5 elements in the management process

which of the following is not an element of the management process

an operations manager is not likely to be involved in

all of the following decisions fall within the scope of operations management except

the 10 strategic operations management decisions include

which of the following is not one of the 10 strategic operations management decisions

walter shewhart is listed among the important people of operations management because of his contributions to

walter shewhart in the ______ provided the foundations for ___________ in operations management

eli whitney in the_____ provided the foundation for ________ in operations management

who was the person most responsible for the popularizing of interchangeable parts in manufacturing

the father of scientific management is

henry ford is noted for his contributions to

who among the following is associated with contributions to quality control in operations management

the field of operations management is shaped by advances in which of the following fields

which of the following statement is true

which of the following is the best example of a pure service

the service sector makes up approximately what percentage of all jobs in the US

which is not true regarding differences between goods and services

which is not true regarding differences between goods and services (2)

which of the following services is least likely to be unique ie customized to a particular individuals needs

which of the following is not a typical service attribute

which of the following attributes is most typical of a service

which of the following is similarity between goods and services

which of the following statements regarding the dreamliner 787 is true

boeings new 787 dreamliner

cost cutting in international operations can take place because of

which of the following did the authors not suggest as a reason for globalizing operations

multinational organizations can shop from country to country and cut costs through

the term maquiladora is most synonymous with

Which of the following is TRUE of maquiladoras?

Which of the following represents a reason for globalizing operations?

Which of the following does NOT represent a valid reason for globalizing operations?

The purpose of NAFTA is to:

With reference to cultural and ethical issues, the World trade Organization has:

Which of the following activities takes place most immediately once the mission has been developed?

Which of the following statements about organizational missions is FALSE?

The fundamental purpose of an organization's mission statement is to:

Which of the following statements is TRUE?

According to the authors, which of the following strategic concepts allow firms to achieve their missions?

A Strategy is:

Which of the following is LEAST likely to be a low-cost leadership[ competitive advantage?

A firm can effectively use its operations function to yield competitive advantage through all of the following EXCEPT:

The ability of an organization to produce goods or services that have some uniqueness in their characteristics is:

Which of the following statements best characterizes delivery reliability?

Which of the following is an example of competing on the basis of differentiation?

the ability of an organization to produce services that, by utilizing the consumer's 5 senses, have some uniqueness in their characteristics is:

Which of the following best describes Experience differentiation?

Experience Differentiation

Which of the following is the best example of competing on low-cost leadership?

Franz Colruyt has achieved low-cost leadership through:

Which of the following is an example of competing on quick response?

Response-based competitive advantage can be:

Before establishing and implementing strategy, a resources view would ensure that which of the following resources are available?

Porter's 5 Forces Model is used to evaluate competition based on which 5 aspects?

Porter's 5 Forces Model contains which of the following:

Who introduced the concept of Value-chain analysis?

value-Chain analysis can be used to determine if a business is adding unique value in which of the following areas?

Which of the following is NOT part of Value-chain analysis?

Which of the following environmental factors has not contributed to Microsft's changing strategy

Standardization is an appropriate strategy in which stage of the product life cycle?

Cost minimization is an appropriate strategy in which stage of the product life cycle?

Which of the following OM strategy / issues should a firm with a product in the maturity stage of its product life cycle be LEAST concerned with at the present time?

Given the position of the 3-D printer in the growth stage of its life cycle, which of the following OM strategy/Issues should the makers of 3-D printers be LEAST concerned with at the current time?

Which of the following has progressed the FURTHEST along its product life cycle?

Which of the following has made the LEAST progress along its product life cycle?

An SWOT analysis determines:

What is the practice of transferring a firm's activities that have traditionally been internal to external suppliers?

Outsourcing is simply an extension of the long-standing practice of:

Outsourcing manufacturing is also known as:

What theory implies that you should allow another firm to perform work activities for your company if that company can do it more productively than you can?

Which of the following statements is most accurate?

Advantages of outsourcing do NOT include:

Which of the following statement about Bechtel is TRUE?

Which of the following projects were completed by Bechtel?

The phases of project management are:

Which of the following is NOT one of the phases of project management?

A project Organization:

A code of ethics especially for project managers:

Ethical issues that may arise in projects large and small include:

A project organization that becomes permanent is often referred to as a:

WBS stands for which of the following project management tools?

Which of the following statements regarding critical paths is true?

Which of the following statements regarding CPM is true?

Which of the following statements regarding CPM networks is true?

What two numbers are contained n the daily report to the CEO of Walt Disney Parks & Resorts regarding the 6 Orlando Parks?

As compared to long-range forecasts, short-range forecasts:

One use of short-range forecasts is to determine

Forecasts are usually classified by time horizon into which three categories?

A forecast with a time horizon of about 3 months to 3 years is typically called a

Forecasts used for new product planning, capital expenditures, facility location or expansion, and R&D utilize a:

The three major types of forecasts used by organizations in planning future operations are:

Which of the following most requires long-range forecasting (as opposed to short-range or medium-range forecasting) for its planning purposes?

Short-range forecasts tends to_____ longer-range forecasts:

What forecasting systems combine the intelligence of multiple supply chain partners?

The two general approaches to forecasting are:

Which of the following uses three types of participants; decision makers, staff personnel, and respondents:

The forecasting technique that pools the opinions of a group of experts or managers is known as:

Which of the following is not a type of qualitative forecasting?

Which of the following techniques uses variables such as price and promotional expenditures, which are related to product demand, to predict demand?

Time-series data may exhibit which of the following behaviors?

Gradual upward or downward movement of data over tine is called:

Which of the following is not present in a time-series?

The fundamental difference between cycles and seasonality is the:

In a time-series, which of the following cannot be predicted?

Which time-series model uses BOTH past forecasts and past demand data to generate a new forecast?

Which of the following is NOT a characteristic of exponential smoothing?

Which of the following smoothing constants would make an exponential smoothing forecast equivalent to a naïve forecast?