Cumulative Exam

Which statement shows appropriate maturity, sensitivity, and respect for an interview? "I left my last job because there were few opportunities to advance." "I lost my last job because I wouldn't bow down to the supervisor's insane demands." "I left because the owner was impossible to get along with and made a habit of calling us out for the smallest offense." "I left because I hated the job."

Compare and contrast reward power with coercive power.

Which of the following is an example of ethnocentrism? a. "Why won't you look me in the eye when I am talking to you!" b. "Wow, that is so interesting! I've never been Peru; it sounds really cool!" c. "I'm learning French in school. It's hard, but I think it's worth the effort!" d. "Someday, I hope to travel to Africa. I've learned about Africa in history and I think it would be interesting to visit."

Spatial organization should be used when your subject can best be explained _____________. a. giving equal emphasis to each part of your subject b. step by step from beginning to end c. from the inside out d. in order of when the events occurred

Your _______________ will have the most significant impact on how much you disclose. a. personality b. education level c. income d. career

*When Angie stands up in front of a group of people, all of the eyes focused on her make her heart feel as if it is pumping at a million beats per minute, her palms get sweaty and her knees feel very shaky. Angie's apprehension probably comes from her: a. negative past experiences b. inexperience & lack of preparation c. fear of being the center of attention d. lack of confidence

Organizations are structured.

What is the best type of organization for describing how your bedroom looks to a stranger? a. topical b. spatial c. chronological d. problem-solution

*"The leader of our research team has studied this issue for 10 years. She earned a PhD from Harvard University and has, since then, been a world leader in her field" This statement reflects ________________ power. a. leadership b. referent c. coercive d. expert

*A televised one-on-one meeting between a famous television reporter and Nelson Mandela is an example of both __________ and _____________. a. interpersonal; small group b. interviewing; mass communication c. interviewing; small group d. interpersonal, public speaking

_______________ communication is confident, self-assured, positive communication. a. Interpersonal b. Assertive c. Management d. Aggressively

Why is perception a complex process?

How can presentation aids reduce apprehension?

What does it mean to show empathy? Write a brief, empathetic statement.

What is the difference between indirect perception checking and direct perception checking?

How does reciprocity affect disclosure?

To ___________ means to change something to suit different circumstances or serve a different purpose. a. encourage b. acculturation c. discuss d. adapt

Explain the characteristics of an effective group member. What are your strengths and weaknesses when you work in a group?

Sequential organization should be used when your subject can best be explained _________. a. in order of when the events occurred b. from right to left c. giving equal emphasis to each part of your topic d. from the inside out

Which of these statements reflects a social role? a. "I really hate group projects, I never get my way!" b. "Let's make sure we listen to everyone's ideas, so no one feels left out." c. "Sarah, will you be in charge of research and Mark will you put together the presentation?" d. None of the above

*____________ are presentation aids you can change during the course of your speech. a. Multimedia aids b. Models c. Handouts d. Manipulative aids

Which of the following is not a question your group might ask while analyzing the problem? a. Who is affected? b. How long has this problem existed? c. What do we hope to accomplish? d. What are the criteria for our solution?

*Emily is speaking in front of a group of engineers and computer programmers about some new software she has developed. She notices many of them are scratching their heads, staring at her with confused looks on their faces, or looking around at others in the room. Which of the following should she try in order to better engage her audience? a. consider the audience's diversity more carefully by asking a few "what if" questions b. acknowledge they may disagree with some of her arguments, and invite them to consider it from a different point of view c. speak more loudly, tell a funny story, and move around a bit more d. repeat what she said in different words, and give a few more examples

Why is it important to collect credible sources before evaluating their content? Some sources do not need further evaluation. Bibliographic information is needed to fill out the works cited page. Evaluating authorship looks impressive on a resumé. Collecting credible sources saves time and energy.

Index cards, cybercards, photocopies, and notebook paper are most appropriate to use during which stage of the research process? before you begin researching after your project has been completed during your research presentation while you are gathering information

Scenario: Laura is offended by an offensive joke Jasmine told at their company party. Jasmine is surprised when she hears this and immediately works to repair her relationship with Laura. Jasmine asks for advice on how to avoid this in the future. In this scenario, which method for avoiding biased language is used? a. Identifying and confronting stereotypes. b. Making an effort to understand others. c. Consciously choosing inclusive language. d. Asking for feedback.

Oftentimes, our physical environment is _______________. a. an extension of our personality b. unrelated to what and how we communicate c. determined by factors outside our control d. difficult to describe

Which sentence best demonstrates the language required of an argumentative speech? College entrance exams are super important to colleges, and every student must work hard to get a decent score. Every high school in the county must provide its students with thorough information about college entrance exams. High school guidance counselors are a good source of information about college entrance requirements. Students often take preparatory classes to up their scores on college entrance exams.

Write a short paragraph explaining the principle of "don't say or do anything online that you wouldn't say or do face to face." Give at least 2 examples in your paragraph.

To evaluate the clarity of a written procedure, which questions should a reader ask? Check all that apply. Is it complete? Is it entertaining? Is it easy to follow? Is it interesting? Is it plainly written?

"Requiring a year of national service, either in community projects or the military, will build a sense of national pride and unity." This statement is an example of which type of speech? Identify 3 specific types of supporting materials you could use when developing this speech.

Which principles of effective communication would be especially important when you are communicating with someone whose primary language is different than your own? Why?

Define persuasion. What would you like to persuade your parents to do or think? Explain which of the three goals of persuasive speech you would need to accomplish to achieve this.

The _______________ stage of a relationship revolves around conflict often resulting in the weakening of trust. a. dissolution b. deterioration c. repair d. involvement

The ____________ of a discussion keeps the group on track.

Which of the following topics would be most interesting to a time-oriented listener? a. maximizing your productivity during the day b. instructions for an upcoming project c. thoughts about a recent election d. all of the above

Imagine that you have been asked to speak at a pep rally for your high school's football team on the day of a big game. You will be in front of the entire student body and will be tasked with celebrating the team's past wins and the skills of the coach and players in a 5 - 10 minute presentation. Describe what types of specific intrapersonal, social, academic, and career benefits you might gain from this experience.

It is important to avoid using a person's title in an email to avoid offending him or her.

Read a paragraph from a presentation. Most of you probably are fans of typical American sports, such as baseball and basketball. However, I urge you to consider watching and participating in sports that are popular in other nations. Most of us are familiar with soccer. However, few of us realize that it is the most popular sport in the world. You've all experienced Super Bowl Sunday madness, but that is nothing compared to the international frenzy that sweeps across our planet every four years when soccer's World Cup occurs. Watching the games of the World Cup can be a fun way to connect with other sports fans around the globe. What is the purpose of this presentation?

Which of the following is not a reason to avoid bias? a. It reinforces stereotypes. b. It creates barriers. c. It leads to conflict. d. It upsets a lot of people.

Lucy: "Mr. Smith is refusing to accept my science project because he says my paper isn't long enough! I just don't understand; I worked so hard on that and now it was all a waste of time." Peter: "Don't worry, you can always enter again next year." Lucy: "I don't know why I bother talking to you, you don't listen to a word I say!" What adjustments can Lucy and Peter each make to their communication, in order to avoid misunderstandings like this in the future?

The purpose of a note card in the index-card method of note-taking is to record __________.

Which area of active listening does the boy in this image need to work on? a. Listening for total meaning b. Listening with empathy c. Listening ethically d. Listening with an open mind

"How-to" speeches and reports on research findings are two examples of ______________ speeches. a. effective b. informative c. persuasive d. assertive

____________ is the act or process of explaining the meaning of something. a. Nonverbal communication b. Verbal communication c. Observation d. Interpretation

Dave is a small business owner attending a large convention. The presenter suddenly, and without any prior warning, asks him to step up on the stage and say a few words about why his business has been so successful. Which of the following methods will likely help him most in overcoming his feelings of apprehension? a. breathe deeply & practice frequently b. carefully prepare & visualize the outcome c. breathe deeply & think positively d. think positively & visualize the outcome