Chapter 2 example #66956

2 February 2024
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Which of the following does a Gantt chart visually indicate?
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c. The time in which each task should be completed for a project
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The Hawthorne Studies showed how _____ can influence work group performance, for better or worse.
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A) worker's feelings
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Trisurf Inc. has recruited some new employees and one of the managers is making a decision on the tasks that should be allocated to each of them based on their experience and knowledge. He is also making a decision on who each one of them should work under. In this context, the manager is performing the _____ function of management.
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A) Organizing
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Which of the following types of management was developed by Henry Fayol?
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A) Admin management
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Which of the following is a similarity between Frank and Lillian Gilbreth's and Frederick Taylor's approaches to management?
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d. Both approaches were aimed at simplifying work in an organization.
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According to Weber, _____ is the exercise of control on the basis of knowledge.
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E) Bureaucracy
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According to Henri Fayol, _____ is deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom.
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C) Organizing
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In the context of bureaucratic management, most employees would argue that bureaucratic managers emphasize punishment for noncompliance much more than rewards for compliance.
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A) True
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According to Henri Fayol's fourteen principles of management, _____ means that each employee should report to and receive orders from just one boss.
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C) Unity of command
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_____ focuses on the psychological and social aspects of work.
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D) HR management
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According to Henri Fayol, _____ is monitoring progress toward goal achievement and taking corrective action when needed.
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E) Controlling
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Frederick Taylor was the father of systems management.
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B) False
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Which of the following management theorists helped develop human relations management?
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A) Mary Parker Follett
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According to the principles of scientific management, work and responsibility for the work, should be divided equally between workers and management.
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A) True
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Which of the following is NOT associated with Max Weber's bureaucratic management?
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C) Span of management
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The Hawthorne Studies proved that financial incentives were not necessarily the most important motivator for workers.
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A) True
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The point of integrative conflict resolution is to have both parties indicate their preferences and then work together to find an alternative that meets the needs of both.
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A) True
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Which of the following statements is true about the Gantt chart?
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d. It is a table that shows what tasks must be completed at which times in order to complete a project.
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Which of the following factors was highly emphasized by Chester Barnard?
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E) Cooperation
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According to Henri Fayol's fourteen principles of management, which of the following does unity of direction mean?
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d. One person and one plan should be used in deciding the activities to be carried out.
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According to human relations management _____.
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d. success depends on treating workers well
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A Gantt chart can be used to track informal communication paths.
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B) False
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Mark, a manager at a food processing company, notices that the productivity of the workers has gone down. He determines the reason as lack of motivation to perform their tasks. He gives a pep talk to the employees hoping to inspire them to perform their tasks more efficiently. In this context, Mark is performing the _____ function of management.
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A) Leading
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Integrative conflict resolution:
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a. focuses on finding an alternative that meets the needs of both parties.
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With integrative conflict resolution, _____.
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b. both parties work together to create an alternative solution that includes shared preferences
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According to bureaucratic management, which of the following is a criterion on which employees should be promoted?
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e. Experience or achievements
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Which of the following management processes is used to determine how workers can perform their tasks more efficiently?
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d. Time and motion studies
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According to Henri Fayol, determining organizational goals and a means for achieving them is known as_____.
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C) Planning
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_____ developed the five functions of managers and the fourteen principles of management.
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C) Henri Fayol
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Chester Barnard defined a(n) ____ as "a system of consciously coordinated activities or forces of two or more persons."
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a. organization
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Which of the following is the goal of scientific management?
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d. To find the one best way to perform each task.
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Time study allows each task or job to be broken down into separate motions. Once this is done, unnecessary or repetitive motions can be eliminated.
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B) False
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According to Henri Fayol's fourteen principles of management, _____ requires managers to develop a strong sense of morale and unity among workers that encourages coordination of efforts.
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c. esprit de corps
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One of the objectives of the motion study conducted by Frank and Lillian Gilbreth was to:
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e. improve productivity of workers.
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Which of the following was recommended by Gantt and Taylor?
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d. Companies should train and develop their workers.
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According to Henri Fayol's fourteen principles of management, in which of the following ways can order be obtained in an organization?
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c. By having a place for everyone and having everyone in his or her place
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According to bureaucratic management, employees should be hired on the basis of _____.
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d. educational background of an applicant
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Weber's concept of bureaucratic management supported qualification-based hiring and merit-based promotion.
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A) True
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According to Henri Fayol's fourteen principles of management, _____ requires that compensation should be fair and satisfactory to both the employees and the organization.
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remuneration
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Which of the following is an element of bureaucratic organizations?
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a. Employees are hired on the basis of their technical training or educational background.
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According to bureaucratic management, _____ should supervise the organization.
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managers
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According to Henri Fayol, which of the following is the process of inspiring and motivating workers to work hard to achieve organizational goals?
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A) leading