Chapter 14 Quiz

Which of the following is a trait difference between leaders and nonleaders? A- Leaders are more concerned with means, while nonleaders are concerned more with ends. B- Leaders display more honesty and integrity than nonleaders. C- Leaders focus on productivity, while nonleaders focus on vision and goals. D- Leaders are more extroverted than nonleaders.

Which of the following is a characteristic of charismatic leaders? A- They encourage followers to make sacrifices for their organization because they know that the followers will prosper when the organization prospers. B- They articulate a clear vision for the future that is based on strongly held values or morals. C- They generate awareness and acceptance of a group's purpose and get employees to see beyond their own needs. D- They transform their organizations by encouraging their followers to perform better.

Rachel is a manager at Eco Toys. Colin is her least preferred coworker because he meddles with the store accounts frequently. Despite this, she allows him to continue working at the store because he is insightful and supportive of new ideas that help in increasing the store's popularity. In this scenario, Rachel has a(n) _____ leadership style. A- authority-compliance B- relationship-oriented C- impoverished D- task-oriented

Kendra is a retail manager at Shonder Corp. She needs to respond to customer complaints regarding a product and fix the problem. To do that, she has to decide on either scrapping the product or replacing it with a different brand. Based on the success and favorable online reviews of an alternate brand, she decides to switch to a different brand. In the context of the normative decision theory, which of the following decision styles has Kendra adopted in this scenario? A- The AI decision style B- The CI decision style C- The AII decision style D- The CII decision style

Studies show that transactional leadership is much more effective on average than transformational leadership. A- true B- false

Which of the following is true of managers? A- They are concerned with control and limiting the choices of others. B- They see themselves as promoters of change and challengers of the status quo. C- They are critical to inspiring employees and setting long-term goals. D- They focus on vision, mission, goals, and objectives.

Unlike leaders, managers: A- are concerned with control and limiting the choices of others. B- focus on vision, mission, goals, and objectives. C- inspire and motivate others to find their own solutions. D- are more concerned with what work gets done.

According to the Blake/Mouton leadership grid, an impoverished leader shows little concern for people or production and does the bare minimum needed to keep his or her job. A- true B- false

Angela, a manager at Exuberance Inc., believes in giving special attention to the needs of employees, creating learning opportunities for them, accepting and tolerating differences, and listening to their problems. Which of the following components of transformational leadership is illustrated in this scenario? A- Inspirational motivation B- Idealized influence C- Individualized consideration D- Intellectual stimulation

Charlotte runs her mother's nursery. She has a group of gardeners working for her. While she makes sure that they put undivided effort into their work, she occasionally allows them to bring their children to work. The gardeners perform their tasks effectively and also feel motivated at work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Charlotte using in this scenario? A- The country club style B- The middle-of-the-road style C- The authority-compliance style D- The impoverished style

Fiona is a manager at Tune In Solutions. As a leader, she has complete authority to recruit and lay off employees. She also has the authority to reward or punish employees depending on their performance. This scenario illustrates that Fiona has a high _____. A- position power B- integrity C- emotional intelligence D- instrumentality

Which of the following is a function of leaders? A- Leaders focus on the means of getting things done. B- Leaders solve the problems that employees face. C- Leaders inspire people and take a long-term view. D- Leaders try to control and limit choices of others.

Which of the following is true of transformational leaders? A- They make sure that employees do not have to make any sacrifices for their organization. B- They reward followers for good performance and punish them for poor performance. C- They are able to make their followers feel that they are a vital part of their organization. D- They do what is best for themselves instead of for their organizations.

Trait theory holds that leaders are taller and more confident and have greater physical stamina (that is, higher energy levels) than nonleaders. A- true B- false

Which of the following is true of leaders? A- They solve problems so that others can do their work. B- They focus on vision, mission, goals, and organizational objectives. C- They focus on productivity and efficiency. D- They see themselves as preservers of the status quo.

Charismatic leaders communicate high performance expectations to followers and display confidence in followers' abilities. A- true B- false

Isaac manages a team of software engineers at Progress Technologies. One of his subordinates, Luke, is always late to work. Owing to this, Isaac prefers him the least. However, he always has nice things to say about Luke. He feels that Luke deserves to be part of his team because he is pleasant, friendly, and communicative. In this scenario, Isaac has a(n) _____ leadership style. A- relationship-oriented B- impoverished C- authority-compliance D- task-oriented

Go Everywhere is a travel and tourism company that sells holiday packages. For one of its customers, the package planned did not pan out as it was supposed to. To address this issue, the manager of the holiday team, Mason, reached out to his subordinates for solutions. In the end, he makes his own decision to resolve the issue. In the context of the normative decision theory, which of the following decision styles has Mason adopted in this scenario? A- The AI decision style B- The AII decision style C- The CI decision style D- The GII decision style

____________ is the ability to anticipate, envision, maintain flexibility, and work with others to initiate changes that will create a positive future for an organization. A- Autocratic leadership B- Transactional leadership C- Strategic leadership D- Repressive leadership

Adeline runs a multi-cuisine restaurant. On the day of a big event at the restaurant, the chefs run out of cooking gas. At this point, Adeline brings her staff together to discuss how quick arrangements could be made for procuring more cooking gas. She allows the chefs to make the decision on what needs to be done next. In the context of the normative decision theory, which of the following decision styles has Adeline adopted in this scenario? A- The GII decision style B- The AI decision style C- The AII decision style D- The CI decision style

In the context of the components of transformational leadership, __________ means that transformational leaders encourage followers by providing meaning and challenge to their work. A- individualized consideration B- inspirational motivation C- intellectual stimulation D- idealized influence

Which of the following statements is true of directive leadership? A- It involves being approachable and friendly to employees. B- It involves setting challenging goals and having high expectations of employees. C- It involves letting employees know precisely what is expected of them. D- It involves consulting employees for their suggestions before making decisions.

The great person theory holds that: A- leaders are concerned with means, not ends. B- leaders are born, not made. C- leaders have a short-term perspective. D- leaders are preservers of the status quo.

John is a manager at First Strike Technologies. He is lethargic and complacent. He cares very little about his job and his team members, usually assigns them less challenging work, and is indifferent to their lack of sincerity. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is John using in this scenario? A- The impoverished style B- The country club style C- The middle-of-the-road style D- The authority-compliance style