ch 8 example #56228

18 January 2024
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A firm can obtain new products in two ways.
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One is through acquisition—by buying a whole company, a patent, or a license to produce someone else's product. The other is through the firm's own new product development efforts.
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New product development starts with idea generation,
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which is the systematic search for new product ideas. Major sources of new product ideas include internal sources and external sources.
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Internal idea sources:
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Internal social networks Intrapreneurial programs
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External idea sources:
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Distributors and suppliers Competitors Customers
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Crowdsourcing
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invites broad communities of people—customers, employees, independent scientists and researchers, and even the public at large—into the innovation process.
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R-W-W, that is, "real, win, worth doing," refers to a new product screening framework that asks three questions:
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First, Is it real? Is there a real need and desire for the product and will customers buy it? Is there a clear product concept and will such a product satisfy the market? Second, Can we win? Does the product offer a sustainable competitive advantage? Does the company have the resources to make such a product a success? Finally, Is it worth doing? Does the product fit the company's overall growth strategy? Does it offer sufficient profit potential? The company should be able to answer yes to all three R-W-W questions before developing the new product idea further.
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product idea
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is an idea for a possible product that the company can see itself offering to the market
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product concept
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is a detailed version of the idea stated in meaningful consumer terms
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product image
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is the way consumers perceive an actual or potential product
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Concept testing
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calls for testing new product concepts with groups of target consumers. The concepts may be presented to consumers symbolically or physically
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Marketing strategy
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development involves designing an initial marketing strategy for introducing a new product to the market.
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The marketing strategy statement consists of three parts:
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The first part describes the target market; the planned value proposition; and the sales, market-share, and profit goals for the first few years. The second part of the marketing strategy statement outlines the product's planned price, distribution, and marketing budget for the first year. The third part of the marketing strategy statement describes the planned long-run sales, profit goals, and marketing mix strategy.
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Business analysis
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involves a review of the sales, costs, and profit projections for a new product to find out whether they satisfy the company's objectives. If the projections satisfy the company objectives, the product can move to the product development stage.
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product development.
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This refers to developing the product concept into a physical product to ensure that the product idea can be turned into a workable market offering. The R department will develop and test one or more physical versions of the product concept.
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the next step is test marketing,
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the stage at which the product and its proposed marketing program are introduced into realistic market settings.
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In controlled test markets,
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new products and tactics are tested among controlled panels of shoppers and stores.
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Using simulated test markets,
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researchers measure consumer responses to new products and marketing tactics in laboratory stores or simulated online shopping environments.
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Commercialization
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refers to introducing the new product into the market. If a company goes ahead with commercialization, it will face high costs
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Customer-centered new product development
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focuses on finding new ways to solve customer problems and create more customer-satisfying experiences.
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Team-based new product development
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Various company departments work together, overlapping the steps in the product development process
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Systematic new product development
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Innovation management systems collect, review, evaluate, and manage new product ideas
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A style
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is a basic and distinctive mode of expression. For example, styles appear in homes (colonial, ranch, transitional), clothing (formal, casual), and art (realist, surrealist, abstract). A style may last for generations, passing in and out of vogue. A style has a cycle showing several periods of renewed interest.
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A fashion
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is a currently accepted or popular style in a given field. For example, the more formal "business attire" look of corporate dress of the 1980s and 1990s gave way to the "business casual" look of the 2000s and 2010s. Fashions tend to grow slowly, remain popular for a while, and then decline slowly.
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Fads
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are temporary periods of unusually high sales driven by consumer enthusiasm and immediate product or brand popularity. A fad may be part of an otherwise normal life cycle. Or the fad may comprise a brand's or product's entire life cycle. Pet Rocks are a classic example.
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Stages of the product life cycle:
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Product development Introduction stage Growth stage Maturity stage Decline stage
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Considerations for companies
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Public policy issues Regulations regarding acquiring or dropping products Patent protection Product quality and safety Product warranties
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Challenges facing international marketers:
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Finding what products and services to introduce and in which countries Deciding on how much to standardize or adapt the products and services for world markets