Chapter 10 Quiz - Organizational Change And Innovation

25 July 2022
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question
Which of the following is not a supertrend affecting the future of business?
answer
Managers are thinking in terms of mass markets—mass communication, mass behavior, and mass values.
question
In the ______ stage of Kurt Lewin's change model, managers try to instill in employees the motivation to change, encouraging them to let go of behaviors that are resistant to innovation.
answer
unfreezing
question
Employees resist change for all the following reasons except
answer
faith in change agent's intentions.
question
When a grocery store chain adopts a new practice of its competitors by staying open 24 hours a day, requiring employees to work flexible schedules, it is implementing a(n) ______ change.
answer
innovative
question
Organizational development managers and consultants follow a moving vehicle model.
answer
False.
question
When a company improves the packaging of its product, it is introducing a radically innovative change.
answer
False.
question
Which of the following is not a recommended way to manage innovation and change?
answer
Prevent failure at all cost.
question
Adaptive change is the introduction of a practice that is new to the organization.
answer
False.
question
To explain how to initiate, manage, and stabilize planned change, Kurt Lewin developed a model with three stages:
answer
unfreeze, change, and refreeze.
question
Disruptive innovation is a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves up market, eventually displacing established competitors.
answer
True.