MNP Chapter 7

Which of the following is a reason for incomplete information?

Which of the following is a guideline to promoting individual creativity in an organization?

Dale, a manager, is assessing possible alternative solutions of a problem. Dale attempts to determine whether a possible alternative will threaten other company projects. Which criterion of decisionmaking is Dale focusing on?

Which of the following is a reason why managers fail to generate creative solutions?

Managers must rely on their ______ to make the best decision when faced with uncertainty and ambiguity.

Wash Ur Car, which operates five car washes, has to decide whether or not it should invest in the latest drying equipment. What type of decision does this represent for the organization?

Intrapreneurial managers who leave their current organizations because of a lack of opportunity and start their own companies are known as _____.

Which of the following is an advantage of group decision making?

_____ occurs when individuals in a team strive for agreement among themselves rather than assessing information accurately.

_____ is a decision maker's ability to discover original and novel ideas that lead to feasible alternative courses of action.

Which of the following group decision-making processes is a written approach to creative problem solving?

The classical model specifies how decisions should be made. In other words it is:

Jordan, the manager of JT's Tasty Treats, has to decide whether to introduce a new frozen dessert that has never been sold previously. What type of decision would this represent?

The last step in the managerial decision-making process is:

Which of the following is a characteristic of an entrepreneur?

_____ are rules of thumb that simplify the decision-making process.

Which of the following is an assumption made by the classical model?

_____ is present when managers know the possible outcomes of a particular course of action and can assign probabilities to them.

Two separate groups of managers are given a problem to solve, and then each group presents its proposed solution to top management in an attempt to determine the best course of action. This process is called:

_____ is a critical analysis of a preferred alternative, defending unpopular or opposing alternatives for the sake of argument.

_____ results from the tendency to generalize inappropriately from a small sample or from a single vivid event or episode.

Based on guidelines established by the accounting manager, Jaime, the accounts payable clerk, makes payments to vendors in order to maximize discounts. What type of decision does this represent?

Having committed large amounts of manpower and money to his landscaping business, Tony continues to keep the business running despite incurring heavy losses. What is the source of Tony's cognitive bias?

Barbara, a school superintendent, hires an additional teacher whenever the student enrollment in a grade goes beyond 35. This can be classified as a(n) _____ decision.

Which of the following is an accurate description of satisficing?

Scott finds information that counters the claims of the production team. However, Scott decides to ignore the new-found evidence in support of the team's decision. Scott is being adversely influenced by:

Which of the following would be considered a programmed decision by James Calloway, CEO of FSE Inc.?

A situation in which the number of suitable alternatives are greater than what a manager can evaluate is called _____.

Individuals who notice opportunities and decide how to mobilize the resources necessary to produce new and improved goods and services are called _____.

Steven, a marketing manager, wants to budget the advertising for a new product launch. He is trying to determine the amount of money that the company can afford to spend on advertising. Which criterion of decision making is he focusing on?

_____ is the term given to employees who engage in entrepreneurial activity and who are an important source of organizational creativity.

Which of the following is true of decision making?

According to the administrative model of decision making, why wouldn't managers be able to arrive at the optimum decision even if they had unlimited ability to evaluate information?

_____ results from the tendency to make decisions based on preexisting beliefs even though evidence suggests that those beliefs are wrong.

Eileen, a college professor, has to pick a textbook for an upcoming course. She has just enough time to review a few books from the many choices available. She settles for one of the books, even though the best book might be a book that she hasn't yet reviewed. What is this process called?

_____ is the decision-making method in which group members write down ideas and solutions, read their suggestions to the whole group, and discuss and then rank the alternatives.

A group of managers meets face-to-face and generates and debates a wide variety of alternatives from which to make a decision. This is called:

Dan, the president of Bank Missouri, is attempting to determine whether the bank has both the capability and the resources to open a branch facility in a new location. Which criterion of decisionmaking is Dan focusing on?

Which of the following is true of choosing among alternative solutions?

Which of the following is a guideline for managers to avoid the negative effects of cognitive biases?

_____ is the process through which managers seek to improve employees' desire and ability to understand and manage the organization.

Programmed decision making is a _______ process.

When paper supplies reaches a minimum level, Ethan makes a call to the supplier to order more paper. What type of decision does this represent?

Peggy, a foreman at a petrochemical plant, asks the plant superintendent to hire an additional worker whenever overtime hours for the previous month increase by more than 15 percent over the headcount. What type of decision is this?

Based on guidelines established by the accounting manager, Jaime, the accounts payable clerk, makes payments vendors in order to maximize discounts. What type of decision does this represent?

Nonroutine decisions made in response to novel situations in business are known as:

To deal with opportunities and threats, managers must select one solution from a set of alternatives. This process is known as _______.

When the probabilities of alternative outcomes cannot be determined and future outcomes are unknown, there exists:

Mistakes in decision making that some managers make repeatedly are known as:

In the classical model of decision making, the most appropriate decision possible in light of what is believed to be the most desirable consequences is known as the _______ decision.

The first step in the managerial decision making process is to:

Dan, the president of Bank Missouri, is attempting to determine whether the bank has both the capability and the resources to open a branch facility in a new location. Which criterion is Dan focusing on?

Steven, a marketing manager, wants to budget the advertising for a new product launch. He is trying to determine the amount of money that the company can afford to spend on advertising. Which criterion decision making is he focusing on?

Which of the following is a guideline for managers to avoid the negative effects of cognitive bias?

_______ are individuals who pursue causes such as reducing poverty, increasing literacy, protecting the natural environment, or reducing substance abuse.

_______ is the term given to employees who engage in entrepreneurial activity and who are an important source of organizational creativity.

Which of the following is true of a learning organization?

John, and operations manager, has chosen an alternative way to solve a problem he is faced with. Now John must decide whether the company has the capabilities and resources required to implement the alternative. Which criterion of decision making is he focusing on?

______ refers to the loss of productivity in brainstorming sessions due to the unstructured nature of brainstorming.