MIS Chapter 3 Quiz

The value chain model:

The ________ strategy concentrates financial management and control out of a central home base while decentralizing production, sales, and marketing operations to units in other countries.

Hilton Hotels' use of customer information software to identify the most profitable customers to direct its services to is an example of using information systems to:

The emergence of software as a web service has acted as a disruptive technology for:

A firm can exercise greater control over its suppliers by having:

A ________ is a collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively.

Quality control is the sole goal of six sigma.

________ is the ability to offer individually tailored products or services using the same production resources as bulk production.

A firm can be said to have competitive advantage when it has access to resources that others do not.

The Internet raises the bargaining power of customers most effectively by:

________ typically develop a single information system, usually at the home base, and then replicate it around the world.

Which of the following is not one of the competitive forces in Porter's model?

Product differentiation is one of the four basic competitive strategies.

When a firm provides a specialized product or service for a narrow target market better than competitors, they are using a ________ strategy.

The idea that the more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output, is referred to as:

To what competitive force did the printed encyclopedia industry succumb?

The most successful solutions or methods for achieving a business objective are called:

Benchmarking:

Which of the following industries has the lowest barrier to entry?

Which of the following is not one of the four basic strategies a company can employ to deal with competitive forces?