Management 3100 CH 3

28 June 2024
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question
An organization's ethical _____ represents employees' perceptions about the extent to which the work environment supports ethical behavior.
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climate
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Which of the following aspects of a company's performance are measured by the company's triple bottom line?
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Environmental Financial Social
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A company's decision to move its operations out of the country will affect its employees, owners, suppliers, distributors, and everyone else who has an interest in the business. All of these groups together make up the company's _____.
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stakeholders
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A company's triple bottom line represents which three aspects?
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planet profit people
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Millennials in the workforce:
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are concerned about a corporation's ethics, motives, and methods expect more from the organizations they work for want work/life balance expect more from the organizations they do business with
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Which broad term identifies anyone impacted by a business, including but not limited to stockholders, employees, and customers?
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Stakeholders
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The ten groups that present a company with its daily tasks to handle represent the company's _____ environment.
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task
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An organization's internal stakeholders consist of
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employees, owners, and the board of directors.
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Customers are the element of an organization's task environment who
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pay to use the organization's goods or services.
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The ______ of an organization consist of all those who can claim it as their legal property.
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owners
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A company's external environment consists of which two environments?
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task general
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Select four groups that make up the task environment.
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Strategic allies Local communities Distributors Government regulators
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_____ groups try to influence specific issues, some of which may affect your organization.
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Special-interest
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Which of these are forces within an organization's general environment?
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Economic Sociocultural Technological Demographic International Political-Legal
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An organization's macroenvironment is also known as its _______ environment.
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general
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Which of the following economic forces within a company's general environment affect the company's performance? (Select all that apply.)
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The unemployment rate Bank interest rates
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Sociocultural forces are defined as
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influences and trends originating in a country's, a society's, or a culture's human relationships and values that may affect an organization or industry.
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The ______ approach to solving ethical dilemmas involves ethical behavior being guided by what will result in the greatest good for the greatest number of people.
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Utilitarian
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One flaw in the _____ approach to ethical decision making is that one person's short-term self-gain may not in fact be good for everyone in the long term.
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individual
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According to Archie B. Carroll, the responsibilities of an organization can be arranged as a pyramid, with _____ at the base and _____ at the top.
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making a profit; corporate citizenship
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A formal set of standards guiding an organization's actions is called a _____.
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code of ethics
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Running a company and protecting the interests of owners and other stakeholders is known as _____.
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corporate governance
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Select all of the statements that accurately represent Hurley's views on the most important crisis in business today.
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what is important is that organizations deliver every day on what they promise in business today, there is a crisis of trust companies may think certain organizations are ethical, but that does not mean they should trust them
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What are actions your book suggests that individuals can take to become more ethical consumers?
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provide your own bags at the grocery store purchase fair trade items don't buy knockoff items don't purchase items that aren't ethically made or sourced