Apply the knowledge of Management presented in this chapter to the following case. Applying this knowledge should enable you to have a better understanding of how Nokia uses social media to its advantage.
Read the case below and answer the questions on the right.
Nokia is a Finnish multinational communications and information technology company. It was founded in 1865. In 2015, the company had 114,256 employees and four business groups: Nokia Networks, Nokia Technologies, Alcatel-Lucent, and Nokia Bell Labs. Total revenue in 2015 was 23.22 billion euros.162
question
Based on the case, Nokia's use of social media allows for all of the following benefits except
answer
crowdsourcing
question
Nokia utilizes video conferencing so employees can communicate across geographical boundaries. Based on your reading, which of the following is true about video conferencing?
answer
It is a good communication medium for ambiguous situations.
question
Nokia's use of electronic newsletters is an example of
answer
impersonal communication.
question
Which of the following can be a major problem with Nokia's use of social media?
answer
loss of employee productivity
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