Chapter 10

1 September 2022
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Internet sites that contain career information that might be helpful to clients
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D. are not monitored for content or quality
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The practice of providing counseling services over the internet
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C. presents several advantages compared to face-to-face counseling
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Counselors who use social media platforms for personal purposes should NOT
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A. friend their clients
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Counselors may view a client's social media profile
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B. when the client has given the counselor consent to view info
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The following are true of distance counseling services EXCEPT
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C. is controversial because ACA does no address this pratice
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In distance counseling informed consent SHOULD include
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E. distance counseling credentials, cultural/language differences, time zone differences, emergency procedures to follow if the counselor is not available, anticipated response time, and possible denial of insurance
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In distance counseling, counselors may be subject to
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B. ethical standards developed by ACA and state licensing boards, as well as the laws and regulations of both the counselor's and the client's physical locations
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All of the following are challenges with distance counseling EXCEPT
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C. limited effectiveness of counseling services that are not delivered face to face
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When communicating with clients over the phone, counselors should
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E. attempt to verify the clients identity and demonstrate caution and professionalism when discussing confidential information
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Disadvantages of email communication with clients include all of the following EXCEPT
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E. the ease of email communication encourage formality and professionalism
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Storing clients' records electronically
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C. is the preferred method of storing client records
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Which of the following is TRUE of cultural diversity in technology use
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D. asian and white individuals are more likely to own computers and access to internet
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The _______ credential is offered through the Center for Credentialing and Education by NBCC for those interested in specializing in distance counseling
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A. Distance Certified Counselor (DCC)