ATI- Types Of Communication

1,2,4,5 Continuous quality improvement is correct. Electronic health records capture data for continuous quality improvement. Utilization review is correct. Electronic health records capture data for utilization review. Human resources is incorrect. Electronic health records do not capture data for human resources. Resource planning is correct. Electronic health records capture data for resource planning. Risk management is correct. Electronic health records capture data for risk management.
Explanation: 1) Continuous quality improvement- Electronic health records can be used to track outcomes and quality measures over time, allowing for the identification of areas in need of improvement.2) Utilization review- Electronic health records can be used to track patterns of resource use, assisting in the identification of areas where utilization may be excessive or inefficient.3) Human resources- Electronic health records can be used to track employee productivity and compliance with policies and procedures.4) Resource planning- Electronic health records can be used to track trends in resource utilization, assisting in the development of future resource needs.5) Risk management- Electronic health records can be used to track risks to patients, staff, and the organization, assisting in the development of risk mitigation strategies.

A A nurse should use blogs to access information and discover the most up-to-date evidence-based practice information available to health professionals.
Explanation: D) Provide client educationA) Access information: The nurse can use the blog to access information about health and healthcare. This can include articles, research studies, and information from other healthcare professionals.B) Discuss client's diagnosis: The nurse can use the blog to discuss a client's diagnosis with other healthcare professionals. This can help the nurse to get second opinions or to learn more about the client's condition.C) Post a picture of a client's incision: The nurse can use the blog to post a picture of a client's incision. This can help other healthcare professionals to see the client's progress and to offer advice on care.D) Provide client education: The nurse can use the blog to provide client education. This can include information on healthy living, disease prevention, and treatment options.

2,3,4,5 Subjective is incorrect. Effective written communication is not subjective, and opinions should be avoided. Factual is correct. Effective written communication is factual. Objective is correct. Effective written communication is objective. Accurate is correct. Effective written communication is accurate. Concise is correct. Effective written communication is concise.
Explanation: Subjective and objective are both important in effective written communication. Subjective writing can help to engage the reader and create an emotional connection, while objective writing can help to ensure that the information presented is accurate and credible. Concise writing is also important in effective communication, as it can help to ensure that the reader understands the message and is not overwhelmed by too much information.

C Showing sympathy involves displaying personal emotions and does not improve the trusting relationship with the client, and it does not build the nurse's credibility.
Explanation: D) Being an expert will help to build credibility."The staff nurse's statement that "being an expert will help to build credibility" indicates a need for further teaching. While it is true that being an expert in one's field can help to build credibility, there are other important factors that contribute to credibility as well. For example, being dependable and consistent are also important. Therefore, the charge nurse should provide further education to the staff nurse on the various factors that contribute to credibility."

C Personal space does not increase the client's self-esteem.
Explanation: D) Use of personal space will decrease the client's anxiety."The staff nurse's statement indicates a need for further teaching if the nurse manager is discussing the topic of personal space as it relates to nonverbal behavior. The staff nurse should be aware that personal space provides a sense of control for both the client and the nurse, and that the use of personal space varies based on culture. The nurse manager should also explain that the use of personal space will increase the client's self-esteem and decrease the client's anxiety."

1,2 "Client states, 'I have a throbbing pain on my left foot'" is correct. It is accurate and factual information about what the client said. "Client states, 'I feel nervous about having my foot removed'" is correct. It is accurate and factual information about what the client said. "Client seems angry with everyone" is incorrect. This statement is the nurse's opinion and should not be included in the written communication. It needs to be clarified by the client. "Client appears upset" is incorrect. This statement is the nurse's opinion and should not be included in the written communication. It needs to be clarified by the client. "Client is apparently avoiding the issue with his mother" is incorrect. This statement is the nurse's opinion and should not be included in the written communication. It needs to be clarified by the client.

C Tone of voice is not a component of the communication process.

C Voice mail is not a mode of computer-mediated communication and should not be included in the discussion.

1,2,3,4 Vocal inflection is correct. Vocal inflection is a component of nonverbal communication. Volume is correct. Volume is a component of nonverbal communication. Posture is correct. Posture is a component of nonverbal communication. Gestures are correct. Gestures are a component of nonverbal communication. Channels are incorrect. Channels are a component of verbal communication.
Explanation: Vocal inflection, volume, posture, and gestures are all components of nonverbal communication. Channels are the means by which communication occurs, such as verbal, nonverbal, or written.

C Personal values, perceptions, culture, age, education, and socioeconomic background are reflective of word selection while engaging in verbal communication.
Explanation: D) Educational levelThe nurse's word selection should be reflective of the client's gender, familial history, personal values, and educational level.