Why do store owner want their workers to wear clean, ironed clothing?
answer
Well groomed employees present a good image to customers.
question
Identify each of the three types of employee orientation.
answer
Traditional orientation, interactive orientation, and reorientation.
question
Preparing as much as possible for your first day of work can help workers to ________.
answer
Use up stores of nervous energy they have.
question
A good time to observe the dress code to prepare for your first day is during _____.
answer
Your interview.
question
Defend or critique the following statement, using supporting evidence: "Getting to work early on your first day at a new job is the best way to impress your boss."
answer
Dressing well, being prepared, having a positive attitude, arriving early for work and asking good questions.
question
You should treat people according to the way _____.
answer
You want to be treated.
question
Explain why it is difficult to know what is meant by "business casual".
answer
Business casual has evolved over time and that its meaning varies from workplace to workplace.
question
To prepare for your first day on the job, you should prepare _____.
answer
In advance.
question
If someone makes a mistake, the tactful thing to say is _____.
answer
"It's okay, everyone makes mistakes!"
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